Kurtlyn O. Smith *** North Main St

Woonsocket RI, 02895

617-***-****

ad30if@r.postjobfree.com

Major Strengths

Works effectively with minimum supervision; exceptional communication and interpersonal skills; creative problem-solver; ability to successfully work well in a team setting or independently; ability to organize, prioritize, and complete multiple projects within required timelines.

EXPERIENCE

Boston Public Health Commission, Boston, MA

Case Manager Assistant Coordinator

December 2020 to Present

Provides in-home and office based follow up housing placement and stabilization services to individuals placed in housing, including facilitating the process for payment of rent and utilities; assistance with resolving landlord/tenant problems; connecting individuals with community resources and supports; and assistance with obtaining furniture and moving into housing.

Engages with all clients utilizing a housing first approach.

Coordinates community integration activities for clients, teaching life skills and independent living skills necessary for succeeding in permanent housing.

Hosts community-based housing agencies (Boston Housing Authority, HomeStart) in providing on site housing search assistance.

Completes intakes and assessments on shelter guests to determine needs and eligibility for services and public benefits.

Transports guests to housing appointments.

Provides case management, crisis intervention and supportive counseling to clients. Coordinates the delivery of services and referrals in areas of family reunification through the Department of Social Servies; obtaining benefits; and assistance to clients with legal issues (probation, parole, courts).

Maintains up to date and accurate service plan contacts and progress note records for the department.

Works in a multi-disciplinary team approach with other social service, work rehab and health services departments of the shelter. Develops and facilitates budgeting, money management and other life skills groups.

Participates in weekly social service treatment team and other assigned meetings and trainings.

Compiles records and statistical reports.

Vinfen Corporation, Cambridge, MA

Adult Clinical Community Services (ACCS) Housing Coordinator

March 2020 to December 2020

Promoted community integration and independence among adults with psychiatric conditions by assisting them to identify, access, and maintain suitable housing.

Facilitated the process of ensuring expedient housing support for clients served.

Developed and maintained relationships with local property managers, landlords, and housing authorities.

Utilized a recovery-oriented, person-centered approach to each client served throughout the process of securing and/or maintaining housing.

Provided outreach services to each client served whether they resided in shelters, on the street, in temporary housing/respite or residential Group Living environments to identify their housing needs and preferences.

Kurtlyn O Smith (cont’d)

Adult Clinical Community Services (ACCS) Outreach Worker

July 2019 to March 2020

Promoted the full integration and functioning of adults with psychiatric conditions needed to live successfully in the community by working towards life goals.

Worked collaboratively with a Team LPHA Clinician to provide evidenced-based and best practice services and supports to each client served living in the community, in a Group Living Environment or Supported Independent Environment.

Worked with each client served to build life skills in the areas of activities of daily living, medication administration, symptom reduction, health and wellbeing, employment, school, socialization, and recreation.

Bay Cove Human Services, Boston, MA

Kitchen Supervisor – Walnut House

March 2018 to July 2019

Managed the day-to-day operations of the kitchen.

Supervised daily meal preparations/cooking and assisted with serving.

Maintained weekly kitchen inventory.

Ensured compliance with safety and cleanliness standards.

Provided housing support in other areas as needed.

Adult Clinical Community Services ACCS Engagement Partner I

September 2016 to March 2018

Provided day to day support to adults challenged with mental health issues and living in a group living environment.

Assisted clients to work towards personal goals to achieve greater independence and improved quality of life.

Participated on the Engagement Team of assigned persons as directed by the ACCS Clinical Supervisor.

Engaged in supportive interventions with clients aimed at teaching daily living skills such as community safety practices, travel-training, banking and budgeting, cooking, shopping, personal care and hygiene and care of personal space and belongings.

Accompanied clients to medical, dental, and psychiatric appointments or leisure activities.

Performed other household maintenance and cleaning tasks as assigned by the Program Manager.

Administered medications in accordance with MAP standards and trained clients in self-medication procedures.

Followed and implemented all program safety procedures to ensure overall health and safety of clients.

Served as Human Rights Officer to report complaints, and advocate for clients facilitate resolutions.

Anodyne, Quincy, MA

Home Health Aide

March to September 2015

Provided health care services in patients’ residences.

Performed domestic and household tasks.

Transported and accompanied patients to medical appointments.

Assisted with client’s personal care activities.

Assisted patients with mobility and physical therapies/exercises.

Provided companionship and basic emotional or psychological support.

Education & Training:

Kaplan Career Institute Charlestown, MA, 2011

Certification/Diploma

Year Up, Inc. /Cambridge College, Boston, MA, 2009

Certification/Diploma

Boston Day & Evening Academy, Boston, MA, 2006

Diploma

Certifications:

Commonwealth of Massachusetts Medication Administration Program (MAP), 2017

Trainings & Professional Development:

American Heart Association: Heartsaver First Aid, 2023 to 2025

American Heart Association: Heartsaver CPR/AED, 2023 to 2025

Infectious Diseases-online Training, 2018

Sexual Harassment, 2018

Compliance Review, 2018

Human Service Worker Safety Training, 2017

Mental Health IAP Development: Session 3 – Interventions, 2017

Mental Health IAP Development: Session 4 - Service Notes, 2017

Mental Health Baseline Skill Assessment: Planning and Documenting the Assessment, 2017

Diversity, 2016

Fire Safety, 2016

Health and Safety Checklist, 2016

HIPAA & 42 CFR, 10/2016

Human Rights Training, 2016

Mandated Reporting (DPPC), 2016

Mental Health Engagement Skills Parts 1 & 2, 2016

Mental Health IAP Development: Session 1 - Goals and Objectives, 2016

MH IAP Development: Session 2 - Negotiating the Plan, 2016

Mental Health: PREVENT, 2016

Computers: Gmail Account Assignment & Training, 2016

Health Care Advocacy: Building a Wellness Vision (MH), 2016

Dealing with Stress On-the-Job, 2016

Introduction to Developmental Disabilities, 2016

Overview of Mental Health Services, 2016

Psychiatric Rehabilitation & Recovery, 2016

Substance Abuse Disorders, Treatment & Dual Diagnosis, 2016

Nutrition: Food for Health - EO 509 sessions 1 to 4, 2016

Personal Safety, 2016

Activities and Honors

Boston Day and Evening Academy’s Student Athlete award recipient, 2006

NFTE Program graduate, 2002

National Foundation for Teaching Entrepreneurship (NFTE) Award for Outstanding Effort, 2002

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