ARIANNA DELLA RAGIONE

*** ******** ***** **** *****, NJ 08753 732-***-**** ad30g4@r.postjobfree.com

PROFESSIONAL PROFILE

Well-rounded professional backed by 16+ years of customer service experience. Regarded as a loyal and competent employee as evidenced by a dedicated work history. Able to provide timely and accurate data to ensure reimbursement for patient services. Maintain and ensure patient privacy and confidentiality.

CPR Select – Certified in CPR / AED.

Multilingual – Fluent in English and Italian.

Follow policies, procedures, and guidelines to ensure consistent quality.

Function independently with minimal direction and guidance.

Remain flexible and prepared to adapt to various situations.

Well-organized, manage time and priorities in fast-paced environments.

Communication Platforms – MS Teams, Zoom, Skype, and Google Meet

Microsoft Office Applications – Word, Excel, Outlook, PowerPoint, Access, and Publisher

Typing Speed – 27 WPM

KEY QUALIFICATIONS

Medical Billing Accounts Receivable Collections Co-Pay Deductibles Co-Insurance EOBs

Revenue Cycle Management Posting Payments Government (Medicare & Medicaid) Third Party Payers

Electronic Health Records (EHR) Electronic Medical Records (EMR)

Managed Care (HMO, PPO, and POS) Workers Compensation

Insurance Verification Insurance Claim Processing CMS 1500 CMS 1450 (UB-04)

Front Office Operations Medical Office Procedures Scheduling

Medical Terminology Anatomy & Physiology HIPAA Compliance Medical Coding (ICD-10-CM, HCPCS, CPT)

EDUCATION

Ultimate Medical Academy Associate of Science Degree – Medical Billing and Coding, 2022

Ultimate Medical Academy HIPAA Essentials for Healthcare Professionals Certificate

Burlington County Institute of Technology Diploma – Culinary Arts, 2002

WORK EXPERIENCE

Stay-at-Home Parent – Toms River, NJ 08/2018 – Present

Homemaker

Ensure household duties are completed in a timely manner and manage household budget.

Coordinate medical care, meals, and social activities.

Remain deadline-oriented and reliable while adjusting priorities and managing time wisely.

La Vita & Bella Ristorante – Maple Glenn, PA 09/2001 – 07/2018

Hostess / Server / Prep Cook

Trained new employees and served a major role in establishing the atmosphere for the guests.

Courteously greeted guests and directed them to their tables, and ensured surroundings were inviting by making certain front area was clean, neat, and organized.

Answered phone calls, took orders, served food, and entered information into point of sale (POS) system.

Upsold items, operated cash register, accepted payments, and restocked products.

Prepared food items, resolved customer complaints, and ensured a positive customer experience.

Completed opening and closing duties and worked effectively in a team-oriented, fast-paced environment.

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