CONTACT

= Khatishmagreyegmail.com

\ 315-***-****

& Remote

SKILLS

Exceptional Customer Service

Conflict Resolution

Effective Communication

Team Leadership and Training

Time Management and

Organization

Proficient in MS Office and CRM

Software

Adaptability in High-Pressure

Situations

REFERENCE

provided upon request

KATISHMA

GREY

Customer Service Representative

Dedicated and results-oriented professional with

extensive experience in customer service and

administrative roles. Proven track record in

enhancing customer experiences, resolving

complex issues, and contributing to team success.

Adept at managing high-priority tasks in fast-

paced environments.

RELEVANT EXPERIENCE

Executive Administrative Assistant

Vera House Incorporated November 2022 -

June 2023

Enhanced executive team efficiency in a sensitive

domestic violence shelter environment.

Managed confidential information, demonstrating

utmost discretion and integrity.

Streamlined office operations, improving overall

administrative workflow.

Served as the primary point of contact for internal and

external communications.

Customer Business Sales Representative

Spectrum Business Sales August 2021 - June 2023

* Built relationships with clients to maintain sales goals

and create new opportunities

Achieved a 95% client satisfaction rate through

personalized service and problem resolution.

* Maintain large volume of calls

EDUCATION BACKGROUND

Onondaga Community College

AAS. in Electronic Media Communications, May

2014

* Le Moyne College

Contact this candidate