Benjamin Adoglin

Frederick, MD *****

ad30f2@r.postjobfree.com

+1-240-***-****

I am an international sales, marketing and operations professional with extensive and excellent customer service experience with over 10yrs working experience. My experience in general management, commercial management, project management and business start up make me a vibrant and indispensable part of a team that focuses on achieving exceptional results at all levels

Work Experience

Logistics Coordinator

Littleway Business Solutions - Columbia,

MD May 2022 to September 2023

• Coordinate day to day distribution activities

• Prepare, route and manage company’s pick-ups

• Review shipment materials before distributions,

• Liaise with transportation department to ensure prompt shipment pick-ups

• Process waybills and reconcile with deliveries return notes Store Manager

Divine Yard Furniture - Baltimore, MD

July 2021 to April 2022

• Manage all sales activities in store

• Supervise sales team

• Manage inventory and merchandise

• Deliver excellent customer experience in store

• Prepare daily, weekly and monthly reports

• Staff management and motivation

• Assist with hiring of store staff

• Provide after sales service to clients

Sales Operations Manager

Vlisco Ghana & Holland - Accra

October 2015 to November 2020

• Manage the entire sales portfolio of the business to ensure turnover targets are realized

• Oversee all sales operations and manage the P&L in each store

• Build and grow customer relationships across board

• Undertake regular visits to all stores

• Monitor and support the performance of all stores

• Direct and Manage the entire sales organization through Sales Managers

• Develop and manage quarterly sales strategies for each stored

• Appraise and motivate staff

• Prepare reports for management for decision purposes Retail Sales Manager

TSGL/Woodin - Accra

September 2013 to October 2015

• Manage commercial activities in all stores in Ghana

• Set targets for stores and Manage their P&L

• Implement marketing promotions in-stores

• Manage the sales team, appraise and motivate

• Ensure high customer service standards in all stores

• Manage the consumer return procedure

• Provide competitors information to management

Education

Bachelor of Science in Marketing

Ghana Institute of Management and Public Administration - Ghana August 2015 to June 2017

Higher National Diploma in Business Marketing

Accra Technical University - Accra

September 2010 to June 2013

Skills

• Sales Management

• Marketing

• Retail Management

• Store Management Experience

• Merchandising

• Profit & Loss

• Microsoft Office

• Logistics

• Business Development

• Negotiation

• Bilingual ( English & French) (10+ years)

• CRM Software

• Communication skills

• Time management

• Relationship management

• Sales

• Sales support

• Customer service

• Analysis skills

• Computer skills

• Salesforce

• Technical sales

• CRM software

• Retail sales

• Management

• English

• Basic math

• Leadership

• Cash register

• Cash handling

• POS

• Bilingual

Certifications and Licenses

Bsc Marketing

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