Cynthia Diekhans
*.****@*****.***
Greater Seattle Area
Summary:
Seasoned Project Manager with a background in facilitating international procurement, marketing campaigns and projects for websites, retail, and print. Outstanding organizational, time management, planning and problem-solving.
Skills:
Website marketing management
Integrated marketing across business channels
Promotions and campaign manager
International procurement
Program management
Vendor negotiation
Supply chain management
Contract negotiation
Experience:
Microsoft
July 2023- Current
Project Manager—X box
Establish effective relationship with key partners and internal business stakeholders
Managing internal working events to ensure partnership optimization
Collaborating across business lines with internal and external teams to manage calendar
Publish, communicate and maintain product roadmaps
Provide transparency to and set expectations with team members
Amazon
September 2022- May 2023
Project Manager – Prime Video. World Wide
Created and scheduled individual merchandising campaigns for the international Prime Video homepages across website, mobile apps, and living room devices
Managed internal working events to ensuring campaign optimization
Executed campaigns featuring new movie and TV content from client Video Channels
Collaboration across business lines with internal teams to manage calendar
T-Mobile July 2021 – April 2022
Project Manager
Programming digital business partnerships across categories
Building streamlining solutions and cost effectiveness within digital environment
Educating teams on future of procurement in digital space
Microsoft
April 2019 – Oct 2019
Project Manager – X box
Facilitated marketing campaigns for Website, Retail, social media, Print and Trade show marketing promotions and campaigns for future MS product launches
Develop and maintain schedules
Managed internal working events to ensuring campaign optimization
AT&T
Aug 2018 – May 2019
Website Marketing Manager
Collaboration with stake holders, building future growth strategies based on customer behaviors
Digital marketing focusing on KPI’s and driving traffic
Partner with internal clients to understand program deliverables and actions to develop product marketing plans
Site merchandising metrics reporting
Manage the processes for providing timely program status updates, milestone reviews, action items, and risk mediation
Lead “Terms and Conditions” updates; working with legal, suppliers and internal partners. ATT has since adopted the process for all ecommerce platforms
Manage roadmaps, monitored delivery conflicts and explored opportunities for the Spanish market and southern boarders to increase sales
AB test lead
Boeing
July 2015 – Apr 2017
Inventory Analyst
Project manager for raw material future strategy
Supplier management
Contract reviews; Vendor liaison
Procurement analyst
Analyze vendor KPI’s for forecasting and trend analysis
Cross functional teams identifying cost saving opportunities
Facilitate the development of feasibility studies for cost and use reduction
Managed performance reviews with stakeholders
Microsoft Feb 2014 – Nov 2014
Project Manager -X box
Product launch procurement management
Promotion project manager
Visual merchandising procurement management – coordinate project requests, asset delivery, purchase orders, production schedules and timelines for in store print materials
Supplier management
Provide direction/coordinate with vendors managing deliverables
Partnered with creative group and vendors in developing schedules for print projects to ensure that deadlines are met, and all required milestones are completed on time
Cross function management of multiple business and marketing teams to track feedback and approvals
Coordinate visual merchandising execution with field merchandising and production vendors to insure execution across multiple retail partner
Sunrise Identity Marketing
Aug 2009 – Nov 2013
Website Marketing and Procurement Manager
Business analytics to drive company sales
Lead team in Website marketing, merchandising and inventory control for Starbucks, T-Mobile, Microsoft, City University, Dogtopia, Precor, People to People Ambassador Program and Trident Seafood
Campaign optimization
Monitored KPI’s through Google Analytics to increase sales and traffic
P&L analysis
Contracts negotiation for Microsoft, Starbucks and T-Mobile programs
Increased efficiency within Programs by streamlining processes and recruiting strong talent
Developed and procured product for Fortune 500 based on brand requirements working directly with vendor base
Importing and QA Manager
Eddie Bauer
July 1994 – Dec 2007
Sourcing Manager
Developed yearly and monthly budget for each category
Global Supply Chain Divisional
Operations Manger
Designed merchandise
Procured internationally and negotiated pricing with vendors to ensure margin objectives were met
Awarded “Best of Bauer” for 2004 and 2000 (Most prestigious award based on sales, innovation and leadership)
Merchant Hero award recipient 8 times (Quarterly award given for best company sales to plan)
Developed strategic direction of product categories utilizing competitive analysis, trend awareness, and historical performance and company initiatives
Built balanced product assortments to drive sales determining style count, ranking, flow, item presentation, color palette and customization
Owned retail pricing strategy to meet sales, value and profit objectives
Partnered with VP Merchandising, VP Design, Merchants, Developers, Technicians, and QA to build product, which supported the Eddie Bauer brand
Collaborated with coworkers on Marketing plans to ensure division held best ability to drive sales as a team
Education:
Business Management, University of Montana