Joe roberts

**** * **** ****** ****

Lewisville, TX 75057

940-***-****

ad30dd@r.postjobfree.com

Objective

Working in a company where my talent and skills will be utilized.

Qualifications

February 2021 – Present Self –Employed Dallas/Ft. Worth Metroplex

Karaoke host at various venues.

Photographer and video for local cover and tribute bands

May 2018 – April 2020 Databank Inc., Carrolton, TX

Shift Leader. Manage and train a staff of 16 employees.

Coordinate and scan documents for the Gas & Oil Industry for digital output.

Prepare and reconcile daily summary reports to assist with inventory and billing.

March 2015 – February 2019 Papa John’s Inc., Denton, TX

(Part-time and Full-time)

Delivery Driver in South Denton and Corinth.

Answer the telephone and take orders.

Assist in making pizza and other products.

October 2017 – March 2018 Hospital Canvass, Denton, TX

Make 100-150 calls daily canvassing medical-related facilities in the United States trying to prevent and/or discover worker’s compensation insurance fraud.

Update the database and records, as needed.

Build reports for the client after a case is completed.

August 2013 – March 2015 Ellis Color Supply, Dallas, TX

Accounts payable and receivables.

Review purchase orders and shipping documents for all four locations to insure our inventory is correct.

Deliver auto paint supplies to our customers when needed.

Mix toners to sell the correct paint to our customers.

Collection calls on past due accounts.

Develop marketing related materials.

Sept. 2003 - July 2011 Carrier Corporation (Watsco Inc.) South Central Region Carrollton, TX

Marketing Assistant

Successfully managed and administered the Cool Cash Rebate and Bryant Bonus Rebate Programs annually for nine years.

Received 30 – 50 inbound calls, plus emails on a daily basis.

The regions primary administrator for our marketing website. The website allowed our employees and contractors to use the site for marketing information, technical data, file warranty claims, and place online orders.

Review and manage the coop and trip accrual programs.

Coordinate and distribute monthly marketing statements.

Maintain contact with our advertising vendors.

Serve as a liaison at various sales and training meetings in the local office and annual convention.

Dec. 2001 - Sept. 2011 Blockbuster Video Stores in Carrollton and Corinth, TX

Shift Leader - Part-Time

Managed store operations during my shift including cash, sales, employees, and customer service.

Received 10 – 20 inbound calls on a daily basis.

Continually received praise from customers for my personalized service and knowledge of movies and games.

Recognized by store and regional management for leading the store in Rewards Program Membership Sales.

June 2001 - Jan. 2003 Saint Mark Catholic Church Denton, TX

Business Manager

Supervised seven full-time and ten part-time employees, as well as volunteers to help with the financial and facilities management of the church.

Successfully managed a $1.2 million budget by increasing income over 11% while keeping the expenses within budget.

Improved our technology by updating all the computers and linking to a single network for better communication, operation, and efficiency.

Coordinated two major capitalization projects by adding two portable buildings and seventy vehicle parking lots.

Developed first ever marketing campaign for the church on $1,000 investment and increased income by $14,000 during Christmas.

Promoted two youth concerts that were the most attended outside events in St. Mark history.

July 1991 - Dec. 2000 Lennox Industries Inc. Richardson, TX

Marketing Coordinator, April 1996 - December 2000

Support and managed budget of approximately six million dollars that contributes to over $300 million in annual sales.

Routinely interacted with mid to senior level executives and 1,700 Lennox dealers in support of their advertising and sales efforts.

Decreased collateral materials turnkey time by 50% by developing the Sales and Promotion Menu.

Represented the company at industry trade shows.

Authorized advertising to help contractors develop positive marketing campaign to support their business and Lennox.

Customer Service Representative, July 1991 - April 1996

Received 60 – 80 inbound calls, plus emails on a daily basis.

Assisted contractors with researching, ordering, planning, and shipping needs in relation to HVAC equipment and parts.

Education

1982 - 1989 University of North Texas, Denton, TX

BBA with specialization in Marketing

Other Experience

1981 - 2012 Football referee with Texas Association of Sports Officials.

References Available Upon Request

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