Luz Lopez

210-***-**** ad30cq@r.postjobfree.com San Antonio, TX

PROFESSIONAL SUMMARY

Experienced retail supervisor with a proven track record of delivering exceptional customer service and driving operational excellence. Adept at leading teams to achieve sales targets, while ensuring the highest standards of customer satisfaction. Skilled in staff training and development, process improvement, and conflict resolution. Known for fostering positive customer relationships and optimizing the retail experience. Seeking a customer service role where I can leverage my leadership skills and retail background to contribute to a dynamic team and deliver outstanding service to customers. EXPERIENCE

Provider

Pride PHC Home Health, San Antonio, TX 02/2014 – Present

• Ensure a safe and comfortable environment for clients by identifying and addressing hazards.

• Assist with feeding if necessary, ensuring adequate nutrition and hydration.

• Offer emotional support and companionship to clients, engaging in conversation and recreational activities.

• Provide support with mobility and transfers to help clients move safely around their homes.

Supervisor

Texas Gift, San Antonio, TX 04/2022 – 08/2023

• Managed inventory levels, including ordering, receiving, and stocking merchandise.

• Supervised a team of [number] employees, providing guidance, direction, and support.

• Assigned tasks, monitored progress, and ensured deadlines were met.

• Conducted regular team meetings to communicate goals, expectations, and updates. Caregiver

Home Nursing and Therapy, San Antonio, TX 06/2017 – 09/2018

• Prepared and served nutritious meals and snacks based on dietary requirements and preferences.

• Maintained a clean and safe environment for clients, including light housekeeping tasks and laundry.

• Provided companionship and emotional support, engaging clients in conversation and recreational activities.

• Assisted with medical appointments, transportation, and medication refills as needed. SKILLS

Attention to Detail, Communication, Patient Care, Leadership, Team Collaboration, Problem- Solving, Confidentiality, Money Handling, Microsoft Proficient. EDUCATION

Nurse Aide. St. Phillips College, San Antonio, TX