Justine Luck
Johnstown, NY *****
ad30c5@r.postjobfree.com
Work Experience
Office Manager
Culligan Water of the Mohawk Valley - Fultonville, NY August 2022 to Present
• Continuous overview of all office staff
• Check work daily and advice of any changes as well as train on any new programs
• Monitor customer accounts and apply changes
• Handle customer complaints
• In charge of on boarding for all office staff as well as any discharge of office staff
• Create all new accounts for existing customers changing address or new customers
• Scheduling service calls as well as delivery orders for customers
• Inventory of office supply
• Training of all new onboarded employees
• Handle important account paperwork and employee onboarding paperwork Sales Coordinator
Culligan Water - Scotia, NY
June 2021 to August 2022
• Call customers to set up appointments with sales specialists
• Set up newly sold accounts
• Bill out new accounts
• Answer phones and help with CSR’s phone calls
• Figure out commissions for sales representatives and make sure they’re properly paid for sales
• Set up customers with delivery or service orders Manager
Dunkin donuts - Johnstown, NY
September 2015 to June 2021
• Manage group of 20+ individuals
• Handle customer complaints
• create weekly schedule based around employee availability
• customer service skills
• keep inventory
• handle large amounts of money
• Manages full day to day operations
• Co manage neighboring locations
Education
High school
Johnstown Senior High School - Johnstown, NY
September 2011 to June 2015
Skills
• Scheduling
• Management
• Sales
• Inventory
• Training
• Assistant Manager Experience
• Supervising Experience
• Cash Handling
• Inventory Control
• Payroll
• Salesforce
• Office Management
• Employee Orientation
• Event Planning