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Office Staff Manager

Location:
Gloversville, NY, 12078
Posted:
February 29, 2024

Contact this candidate

Resume:

Justine Luck

Johnstown, NY *****

ad30c5@r.postjobfree.com

+1-518-***-****

Work Experience

Office Manager

Culligan Water of the Mohawk Valley - Fultonville, NY August 2022 to Present

• Continuous overview of all office staff

• Check work daily and advice of any changes as well as train on any new programs

• Monitor customer accounts and apply changes

• Handle customer complaints

• In charge of on boarding for all office staff as well as any discharge of office staff

• Create all new accounts for existing customers changing address or new customers

• Scheduling service calls as well as delivery orders for customers

• Inventory of office supply

• Training of all new onboarded employees

• Handle important account paperwork and employee onboarding paperwork Sales Coordinator

Culligan Water - Scotia, NY

June 2021 to August 2022

• Call customers to set up appointments with sales specialists

• Set up newly sold accounts

• Bill out new accounts

• Answer phones and help with CSR’s phone calls

• Figure out commissions for sales representatives and make sure they’re properly paid for sales

• Set up customers with delivery or service orders Manager

Dunkin donuts - Johnstown, NY

September 2015 to June 2021

• Manage group of 20+ individuals

• Handle customer complaints

• create weekly schedule based around employee availability

• customer service skills

• keep inventory

• handle large amounts of money

• Manages full day to day operations

• Co manage neighboring locations

Education

High school

Johnstown Senior High School - Johnstown, NY

September 2011 to June 2015

Skills

• Scheduling

• Management

• Sales

• Inventory

• Training

• Assistant Manager Experience

• Supervising Experience

• Cash Handling

• Inventory Control

• Payroll

• Salesforce

• Office Management

• Employee Orientation

• Event Planning



Contact this candidate