BRENDA WEBER

**** ***** **** **. **, Louis Mo. 63129 314-***-**** ad30bo@r.postjobfree.com

Hardworking team member focused an completing work quickly to consistently excead targets. Rellablé and accustomed

to taking on challenging tasks, Dedicated to businass success. Organized ind'vidual with strengths in completing work

independently. Abfity to quicily learn naw processes.

WORK EXPERIENCE -

Cashier/Patient Accounts and Billing

024 to Pres

South City Hospital

3933 South Broadway St. Louis, Missouri

Reconcite and post cash from EOB's, complete spreadsheets for Medicaid Crossover, provide billing records to attomeys,

maintain patty cash and prepare bank deposits. Assist patients with billing quastions and process paterit copays,

Assistant Vice President, Manager-Consumer Loan Operations

8/1802 io 12/798

‘Commerce Bank

3134 S, Grand St. Louis, Missouri

Extensive knowledge of cash handling procedures, Excel and General Ledger entries. Strong work ethic and

understanding of the need to complete tasks in a timely manner.

Sy

' SKILLS ~

10 Key Proficient = 10+ years

Excel Spreadsheets = 10+ years

Cash Handling - 10+ years

Data Entry = 10+ years EDUCATION See awe

St, Elizabeth Academy

General

$ io OStETE

314-***-****

RPENDBA WEBER ad30bo@r.postjobfree.com

8338 Kings Park Dr.,!

St. Louis, Missouri! 63129

oF

PROFESSIONAL SUMMARY

Hardworking Manager/Leader focused on completing work quickly to consistently

exceed targets. Reliable team member accustomed to taking cn challeng’ng fasks

Dedicated to business success

Organized individual with strengths in handling wark independently and salving routine

problems without oversight. Offers expertise in cosh handling and emploves

management. Ability to quickly learn new processe: ®

Hardworking and reliable. Focused on going above and beyond to supporieam

members and serve customers. Trained in Susiness operations end offering top-neter

abilities. Motivated to continue to learn and grow as a professional

SKHLS

* Operations management « Staff hiring

* Human resources + Policies and Procedures

* training and development * Financial management

EXPERIENCE

Business Owner/Operator, Broadway Shuffle Deli, Jun 2014 - Dec 2018. St. Louis, Missourl

Created c business focused on customer satistaction. impiemented a computer system

for precessing orders. Directed staff during peak times and ensured quelity was

maintained. Bdianced the register and processed erd-of-the day transa

Server, Hostess, Bartender, Joanie’s Pizzeria. May 2007 - Nov 2014. St. Louis); Missouri

Was cart of a teamwork oriented environment and provided excelient cusiomer service

+ Upheld high seritation ond safety standards while delivering and serving feed

* Entered orders, delivered food and beverages. and processed payments.

* Used POS system fo accurately input orders and process payments

Assistant Vice President, Manager- Consumer Loan Operai

1998 - Dec 1999, St. Louis, Missouri

Provided management support te a3 many as 50 staff members in a high vdlume

environment, Promoted an atmesphere gimed toward problem resolution, inter-

department communication. teamwork and strong customer service

Conducted management team meetings to faciftate the smooth operation of

department functions

Met with executive management group to communica!

concerns

ns, Commerce Bank. Oct

staff and managément team

Operations Officer, Assistant Manager, Commerce Bank, feb 1998 - Oct 1998, St. Louis.

Missouri

Project Coordination

Designed customized screens utilizing the SHAW mainframe loan system,

Headed the SHAW mainframe “4.2” release project. Developed a project plan and

testing criteria. coordinated staff to perform testing junctions, evelvated and reported

results 79 manegement. Develoved re-testing procedures as necessary. conducted

testing and analysis of all subsequent releases.

Coordinated depertment remodel project. Communicated with vendors, obtained bids.

coordineted releccion etferts, scheculed work and ensured department sroduction

remained unin-erupted.

Supervisor, Consumer Loan Operations . Commerce Bank. Jul 1996 « Feb 1998, St. Louis,

Missouri

Provided suppor? te loan servicing stasf. Monitored daily production and coordinated

daily work flow te ensure decdlines and goals were met

Conducted application screening, training and performance analysis reviews:

Coordinated hiring of new staff with other mcnagement team members

Processed payroll while monitoring Humen Resaurces policies regarding attendance,

vacation and absences. Enforced policies and provided dacumentation to employees

regarding violations and possible disciplinary ection

Coordinated maintenance end repair of office equipment with vendors,

Loan Servicer, Consumer Loan Operations, Commerce Bank, Jan 1985 - jul 1996, St. Lo!

Missouri

Processed loan documents

Dato eniry to the SHAW meiirame system. Verified loan documentation, dollar emounts

and interest figures. Reviewed loan file for completeness. Freparec general ledger entry

documentation for new loans

Title processing

Verified and conveyed title applications to Missouri Department of Revenue and the

Illinois Secretary of States's Office. Tracked title exceptions to their resolution

Offered problem resolution assistance to customers and various car dealerships

Processing paid loan files:

Signed off on titles, marked notes as peld, corfirmed customers addross and returned

loan documents and fitles fo customers

Quojed and mailed ioan payo‘f informevion te customers, auto dealerships, financial

institu#ions and insurance edjusters.

Collector, Consumer Loan Operations, Commerce Bank, Nov 3984 - Jan 1985, St. Louis,

Missouri

Worked with custamers to resolve and collect past due installment loan payments.

Teller, Commerce Bank, Dec 1982 - Nov 1984, $i. Louis, Missouri

+ Employed excellent money hendling ebiities 19 operate and balance cash drawer

daily.

* Followed company ond regulatory policies #0 protect customer and bank essets

* Ordered cn appreoriale supply of cash each day to mee? expected demands

+ Maintained accurate and beianced cash drawers by carefuliy counting funds and

quicély investigating any discrepancy. i

+ Complied with applicable banking taws and regulations and followed company

security and operationa’ procedures i

Proof Operator, Commerce Bank, May 1982 - Dec 1982, St. Louis, Missouri

* Operated proof machine te encode anc endorse checks and deposits.

* Identified and reconciled, adjusted, or corrected rensaction errors,

+ Prevared and scanned batch work for deta entry.

* Documented teller records, departmental checks, and deposits each day.

EDUCATION

Hign Schoal Diploma, Genera!

St. Elizabeth Academy - $+, Louis . Missour!

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