Tricia Rattansingh

973-***-****

ad30ab@r.postjobfree.com

Belleville, NJ 07109

SUMMARY:

Experienced merchandiser with financial and buying background. Managed budget exceeding $12.5 million. Excellent in-store customer service and corporate leadership. Skills include forecasting, inventory analysis, vendor management and contract negotiation. Specializing in creating in-store experiences in flagship locations to increase sales and positively affect bottom line. Strong analytical aptitude and ability to synthesize data from various systems to identify trends and present findings. Self-starter who enjoys working in a fast-paced, entrepreneurial environment. PROFESSIONAL EXPERIENCE:

Flybar Inc. Piscataway, NJ

Demand Planning Analyst (July 2022-May 2023)

● ALL my previous responsibilities at Flybar from Oct 2021-March 2022 as well as the points below.

● Manage new item setup process. This includes setting up new items in GS1 and completing setup in both Goflow, Odoo and QuickBook systems.

● Implement and put into motion Ecommerce item variation tests. Ex. Multiple case packs of similar or items that go together.

● Create, manage and communicate orders to FCT (China counter partner) team.

● Create releases against PO’s based on forecasted needs at the time that production is completed.

● Approve, create and communicate retailers direct import orders transmitted via EDI into Goflow portal.

● Manage inventory accuracy by/through container, transfer and adjustments to the system so that up to date inventory levels are being fed to warehouses for fulfillment.

● Review 4-5 factories a week. Each week will be actioned upon. ie—Orders written in QuickBooks, plans adjusted in excel by the end of the month all factories and items will be completed. Special Responsibilities:

● All Special Instructions on specialty sales orders which require product alterations should go through product development prior to planning involvement.

● Warehouse shipping supplies are the warehouse responsibility. The warehouse should receive a monthly budget to be used accordingly. The warehouse should submit documentation to the Finance department for approval.

One Dollar Zone (ODZ) Paterson, NJ

Demand Planning Analysis (March 2022-June 2022)

● Pulling, analyzing and communicating weekly sales report by store. This includes callouts on top and bottom selling depts. in which each store needs to work on improving.

● Pulling, analyzing and communicating Key categories within each department report by store. This includes callouts on top and bottom selling areas in which each store needs to work on improving.

● Managing and categorizing new and current items as “Key Items” within each department. This is helpful for reporting purposes to identify which items are not in stock due to those categories being down.

● Created reporting tool to analyze seasonal data such as Christmas, New Years, Thanksgiving, Halloween, etc. This report is pulled within and after a season is completed. During the season it’s helpful for identifying opportunity purchases which our vendors may bring to our attention. After season when we analyze top and bottom selling stores and assortments in order to improve those areas next year.

● Building allocation tool for future orders. Ex. Based on seasonal purchases I can identify which locations we missed sales on due to high sell thru %.

● Working with the buying team on purchase quantities for upcoming seasonal and opportunistic buys. Tricia Rattansingh

973-***-****

ad30ab@r.postjobfree.com

Belleville, NJ 07109

● Built a reporting tool in excel to forecast and track monthly sales units and dollars year over year. My first pass at projecting was May 2022, where I was off by 319,172 units / $411,488.48. This is after being with the company for less than 2 months.

● Built and perfected the container sell thru report. This report analyzes the sell thru of each container that we received 4-6 weeks after receiving it.

Personal Goals:

● Built an excel report to generate auto ordering by vendor. Once accurate inventory is captured at store level this report will convey by item what we need to purchase to keep in stock on a 2-3-week basis. We currently track inventory manually thru invoices.

● Working on creating SOP for capturing accurate inventory data. Cycle counts on items with actual vs systematic discrepancies. Once this is implemented, I will be able to calculate accurate sell thru and maintain stock on top sellers. Bottom selling items will have a markdown action plan which can be reported.

Flybar Inc. Freehold, NJ

Demand Planner (October 2021-March 2022)

● Develop effective forecast models based on data history, trends and demand patterns.

● Support management with high and low risk merchandise assessments.

● Propose and implement solutions to improve demand forecast accuracy.

● Collaborate and communicate successfully, forecast and inventory estimations with management.

● Monitor and report important changes in sales forecasts, budgets, and business strategies.

● Conduct and communicate monthly forecast maintenance for each factory.

● Review all sales orders that demand planning can meet delivery timeframes issued by the customer.

● Manage FCT team (liaison between factory and Flybar) to determine purchase requirements and inbound delivery timeframes are met and communicate any delays.

● Share and maintain warehouse container weekly deliveries with warehouse manager.

● Initiate weekly transfers between warehouses based on stock levels.

● Work with our distribution centers to reconcile any product receipt and inventory discrepancies through adjustments.

● Address demand-related issues in a timely and effective manner. Micrologic Associates Ledgewood, NJ

Director of Client Fulfillment (June 2019-September 2021) Account Manager

Customer Fulfillment Manager

● Overseeing the Client Fulfillment and RMA (Return Merchandise Authorization) depts. We work to improve our customer experience with our product while cross functionally pairing up with each dept within the company to accomplish the common goal of customer satisfaction.

● Overall hands-on responsibility for managing the customer relationship with the emphasis on being proactive in providing information and resolving issues.

● Prioritizing and driving resolution on escalated customer issues.

● Create and enhance processes to achieve quality control required goals.

● Promoting opportunities for two-way communication including keeping customers informed of other status, technical resolutions and process or procedural changes.

● Learn and demonstrate competency in the Micrologic product suite as well as establish a thorough understanding of our products and processing services.

● Performance will be primarily based on customer satisfaction, retention and revenue expansion.

● Manage client and project implementations ensuring agreed upon timelines and deliverables are met.

● Escalate issues when required to the appropriate internal or external resource.

● Perform standard and ad hoc reporting for customers and management. Tricia Rattansingh

973-***-****

ad30ab@r.postjobfree.com

Belleville, NJ 07109

● Effectively communicate features of solutions and manage client expectations throughout the life cycle of the account.

● Create project specific timelines as well as accurate daily/weekly status reports.

● Schedule and chair status meetings.

● Transaction and procurement management.

Axcess Point Inc. Hackettstown, NJ

Team Lead-Online Ordering Fulfilment Dept. (October 2016-June 2019) Space NK:

● Print, pick, process and package Farfetch orders

● Run pick waives for Bloomingdales online direct orders.

● Pick, process and package for UPS pick up.

● Send out daily communications for POs received along with damages and overages data.

● Receive POs and put into location both SpaceNK and Nordstrom

● Assist in processing Nordstrom store orders.

● Send out daily status communication on Nordstrom orders.

● Trouble shooting/how to resolve issues with SpaceNK online direct orders.

● Pick, process and package SpaceNK online direct orders

● I receive and log weekly customer returns for Bloomingdales, SpaceNK, and Lipstick Queen. Once logged in I work closely with our customer service team at corporate to determine if the return is valid.

● I receive and process store returns.

o I do receive and process fully our store returns which are faulty and damaged merchandise. o I assist with all aspects, except the final systematic processing of rebalancing store return merchandise.

Lipstick Queen:

● I run daily online direct order pick waives for Lipstick Queen

● Pick, process and package Lipstick Queen online direct orders

● Receive returns at the warehouse and work with our customer service counterparts in London to complete the process.

Crayola:

● Print Crayola online order batches

● Pick, process, and package Crayola online direct orders Toys ‘R’ Us-Times Square Manhattan, NY

Times Square Souvenir Buyer (September 2012-December 2015)

● Buying and analyzing store exclusive items - assortment included 6,000 active SKUs.

● Leading cross-functional teams and delivering projects on time.

● Sound business judgment and a practical, common-sense approach to getting things done. Flagship Special Projects (September 2011-September 2012)

● Facilitating relationships between approximately 200 vendors and Toys R Us including market leaders such as Mattel, Hasbro, Alliance Corp, Buena Vista Studios, Spin Master, and Sony to purchase exclusive merchandise.

● Special Projects: Planning Branded Feature shop/Exclusive items for the Times Square store.

● Project managing cross-functional teams: visual merchandising, corporate buyers, vendors and store staff.

● Co-managed launch events, meet and greet and signings with featured characters/stars.

● Liaison for FAO Schwarz and Babies R Us Planners and Operations Managers as part of the flagship team.

● Created efficiency in new/current processes which assisted them in unifying both company ways of running the New York business.

Times Square Souvenir Assistant Buyer (September 2009-September 2011)

● Develop financial open-to-buy by assortment.

Tricia Rattansingh

973-***-****

ad30ab@r.postjobfree.com

Belleville, NJ 07109

● Work with division heads to build strategies for mixed assortments with various price points.

● Recap weekly, monthly, quarterly and historical performance and perform ad hoc analytics to identify business trends and communicate risks & opportunities.

● Partner with planning team to drive sales and profitability growth in my diverse categories.

● Ensure inventory health by analyzing inventory position and aging, determining brand- and style-level markdown recommendations, and executing exit strategies for unproductive inventory.

● Collaborate with cross-functional teams on process improvements to ensure efficient flow of receipts to our fulfillment centers and maximize vendor productivity, balance inventory levels and optimize turns. Planning and Allocation Analyst - Check lane; Times Square/BRU (Union Square) Flagship Stores; Batteries; Movies & Music (Aug 2006-Sept 2009)

● Write and release orders weekly for both fashion and replenishment merchandise - if necessary, rush orders for high turning items based on on-hand.

● Analyze and identify store inventory selling trends and offer solutions to make necessary adjustments to maintain the most cost-effective inventory levels.

● Collaborate with buying teams on assortment selection and allocation needs to support sales and presentation.

● Execute replenishment in conjunction with regular sales review and provide recommendations to min/max revisions based on store performance.

● Develop strong understanding of store specific and regional sales trends and performance through data analysis and open lines of communication with field counterparts.

● Provide inventory projections by item to vendors to ensure product availability.

● Provide item plan guidance to merchandising counterparts to support financial targets.

● Special Projects: Testing new vendors and products in stores.

● I created a new procedure that states VMI vendors must send their orders over for analyst approval before they dropped the order for delivery. This enabled us to view what the stores were getting ahead of time.

● Tracking of advertised product in excel which not only gives you the sales but dollars generated. Juvenile and Electronic & Educational Merchandise Forecasting Analyst (Apr 2005-Aug 2006)

● Adjusting forecast for advertised merchandise which will help push product out to the stores in a timely manner based on history by using the RDF system.

● Adjust at store level bulk sales.

● Work with the Planning Analysts to better forecast how an item will sell throughout a specific year.

● Help with the selling down of old (X status product) merchandise.

● Work with the Buying team to set up new items correctly which will translate into better forecasting methods.

Boys Infant Apparel Buying & Boy’s Apparel Merchandise Planning Allocation Analyst (Apr 2001-Apr 2005)

● Keying and finalizing domestic and import purchase orders.

● Distributing goods from warehouse to a multi stores platform.

● Responsible for the filing, upkeep and updating specific reports.

● This also includes keeping track of sales, inventory and future orders of certain groups of items (ex. Strategies and color/size analysis).

● Responsible for my divisions’ office supplies.

● Assisting senior planners and planners in special projects that come about which is not included in our regular day to day activities.

● Assisting in the process of setting up and distributing information on advertised items.

● Knowledge on initial merchandise allocation and setting up assortments. WorldLink Telecom New York, NY

Office Manager (Aug 1999-Oct 2000)

● Managing the day-in-day-out responsibilities of running a small office which consists of 100 associates. Tricia Rattansingh

973-***-****

ad30ab@r.postjobfree.com

Belleville, NJ 07109

Toys ‘R’ Us, Totowa Store 6304 Totowa, NJ

Cashier/Store Merchandiser (Aug 1996-Aug 1999)

● Assisted customers in resolving any general concerns and issues in making a product selection.

● Responsible for all product maintenance/appearance, and stock of product in my location.

● Assisting customers (kids and expecting mothers) with signing up their registries.

● Managed both the electronics and bike assembly departments.

● Ringing up sales at a register.

● Processed returns.

SKILLS:

Odoo, Goflow, GS1-Barcodes, Zoho, QuickBooks, CRM (Customer Reporting System), UPS and FedEx systems for shipping and receiving, CIP system (Planning tool), DCM system (replenishment system), RDF (forecasting tool), MS OFFICE/Outlook. Familiar with running R-Reports (Used to pull various data on product) SCHOOL:

High School Diploma, GED

References Upon Request.

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