Lonnie C. Caston

**** ***** **** **** ******, GA 30288/678-***-****/ad307b@r.postjobfree.com

CARREER SUMMARY

Financial Operation – 22-years experience in collections, customer care, credit, contract administration, accounts receivable, billing, sales, technical operations and revenue assurance. Analyzed and handled reconciliation for invoices in excess of 100 million dollars, with clients such as Mercedes Benz and Volkswagen. Developed relationships with Sales resources to establish best practices and process improvement for large and complex accounts.

PROFESSIONAL EXPERIENCE

Cox Automotive, Inc December 2020-December 2023

Credit and Collections Analyst II

. Responsible for managing the risk associated with having open and unpaid invoices that extend 60 days

. Making calls to customers with past due balances to inquire about reasons for delinquencies

. Under general supervision, monitor accounts receivable aging reports

. Work with sales, billing and customer service personnel to resolve accounts with collections issues

. Send copies of invoices, credit memos, statements and collection letters to customers and associates

Ryder Transportation Systems January 2018-November 2020

Senior Account Coordinator II

Process and reconcile account receivables and remittances

Create regular reports to accurately track financial information

Perform periodic audits of the general ledger and company financial documents

Address payment issues like double payments or other discrepancies

Engage in collection management processes as necessary

The Coca-Cola Company July 2015-December 2017

Senior Credit & Deductions Analyst

Processing deductions from vendors in SAP and SAP-IC to reduce deductions percentages.

Review credit applications from clients and assigning credit limits from $100K to $100MM.

Contacting vendor relations to resolve client issues and disputes with the product .

Making 100 phone calls a week to collect on delinquent balances of the client.

Contacted carriers to get copies of Proof of Deliveries to verify what product were delivered.

Worked with order entry department to correct any incorrect orders keyed in the system.

Submitted weekly reports to management showing progress on resolving deductions.

The Clorox Company) May 2013-June 2015

Revenue Deduction Analyst

Processing credit memos to clear up account balances on customer accounts.

Collecting proof of deliveries to determine if customer has to pay the deductions.

Sending past due invoices to customers for payment on the accounts.

Uploading invoices and proof of deliveries to customers portal for payment.

Making 20 to 30 phone calls a day to customer to resolve disputes and follow-up.

Performed Cash Applications entries to balance accounts.

EDUCATION

Jackson State University - Jackson, MS 1990-1993 – Business Administration 3.5GPA

Hinds Community College-Utica, MS 1988-1990 – Business Administration 3.9GPA

TECHNICAL SKILLS

JD Edwards, SAP, SAP-IC, Great Plains, Oracle, BAAN, Excel, Access, AS/400, MS Office Suite and Typing.

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