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Customer Service Personal Care

Location:
Las Vegas, NV
Posted:
March 01, 2024

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Resume:

Recosher power

Las Vegas, NV *****

ad305q@r.postjobfree.com

+1-702-***-****

To secure a position with growth opportunity. Have the ability to utilize my skills in an atmosphere that is both challenging and rewarding. I am highly motivated and posses excellent customer service, communication and presentation skills. I am a resourceful problem solver with a proven ability to bring quick solutions to challenging situations, as well as, building lasting relationships with my customer. Authorized to work in the US for any employer

Work Experience

Bartender

Applebee's, Flynn Group - Las Vegas, NV

March 2018 to Present

Provides a pleasant drinking experience for customers.Serve and prepare pleasant drinks to customers.Prepare ingredients by following recipes.maintain a clean and sanitary bar.attends to detail of every order.listen to customers complaints and suggestions snd resolve complaint.building customer relations

Personal Care Aide (PCA)

Simple Solutions Healthcare - Las

October 2015 to Present

Provide HealthCare tasks, personal hygiene services, Housekeeping task and other related support services essential to the patient’s health.

Bartender (Part-time)

City Lights Bar & Grill - Las

January 2016 to September 2016

Promote a lively bar atmosphere and encouraging patrons to participate. Clean glasses, utensils, and bar equipment, including, but not limited to, bar surface, draught area, coolers, wells, sinks, mixing materials, server area, and mats. Provided responsible service of alcoholic beverages. Authorized Field Sales Agent

Cox Communications Inc. - Las Vegas, NV

April 2015 to September 2016

Selling to multiple customers, up selling products, activated accounts, transferred accounts,resolved customer’s issues,and offer incentives for current and new products and services. Activities Coordinator (Temporary)

Opportunity Village - Las Vegas, NV

July 2015 to December 2015

Collaborate with other staff and volunteers to ensure that all adults with disabilities have the opportunity to gain knowledge of self management and behavioral skills that will enhance their contribution and integration into the community. Promote an abuse and neglect free environment.Assisted and guide clients through creative activities and expressions of talents.Conduct the care needs of the individuals within the program with or without physical assistance. Perform other duties as assigned. Lead Cashier

Town Center Grocer - Las Vegas, NV

May 2012 to December 2015

Duties included cash handling, gaming, gas purchases, cleaning and stocking supplies while supervising 2 other employees, scheduling employees, handling the inventory for multiple stocks and supply items, schedule accounts payable for invoices, restocked and downsized pallets. Crew Trainer/Cashier

McDonald's - Las Vegas, NV

May 2012 to December 2015

Work alongside fellow cashiers and train new hires on order accuracy, verify cash drawer before and after shift. Reconcile receipts, discounts, disbursements, and refunds prior to end of shift. Ability to present meals in a fast and friendly manner. Kept assigned area clean and fully stocked with supplies/products, including service lines, dining area and drink stations. Retail Sales Associate

RadioShack - Chicago, IL

April 2010 to January 2012

Duties included knowledge of multiple electronics/devices available. Also, up selling products, offering cutting edge solutions by recommending products, services and solutions based on consumer interests. Received excellent selling strategies and knowledge of latest technological devices and electronics. Kept the sales floor clean and presentable. Ensured that merchandise is fully stocked. Assisted customers with returns or exchanges of product.

Home Health Aide

Addus HealthCare, Inc. - Chicago, IL

August 2000 to December 2010

Duties included assisting with daily living and personal care, supported clients in daily needs, light cleaning, laundry, assisting clients in medication administration, transporting clients to appointments, assisting clients in scheduling and managing all medical appointments as well as any all social service appointments. Supported clients in day to day chores, personal hygiene, worked with clients ranging in age from 40-90 years

Education

General Equivalency Diploma in General Academics

Olive Harvey College - Chicag

September 2001 to March 2002

Skills

• Bartending

• Customer service

• Serving

• Restaurant experience

• POS

• Wine knowledge

• Cash handling

• Upselling

Certifications and Licenses

Peronal Care Aide

October 2015 to Present

Advance Directives & DNR, Client Rights, Care of Clients Home/Personal Belongings and Safety Procedures, Recordkeeping, Caring for Patient with Early and Late Stage Alzheimer's. Also, body mechanics and transfers. Universal Precautions. Infection Control, fall prevention, Ostomy, Oxygen, Catheters and skin breakdowns, Elder Abuse, Nutrition and Meal Preparation, HIPPA, etc Adult and Pediatric First Aid/CPR/AED Training

October 2015 to October 2017

All programs are taught according to the 2010 ECC Guidelines for CPR/AED & 2010 National guidelines for First Aid Training in an occupational setting

National Bartenders School

September 2015 to Present

Qualified Bartending Graduate having satisfactorily completed the Course of Study and passed the required test in Mixology, Product Knowledge, Wines, Customer Service, Comping and Gaming Jackpot Payouts and received a Certificate of Excellence



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