Customer Service Personal Care
Resume:
Recosher power
Las Vegas, NV *****
*********@*****.***
To secure a position with growth opportunity. Have the ability to utilize my skills in an atmosphere that is both challenging and rewarding. I am highly motivated and posses excellent customer service, communication and presentation skills. I am a resourceful problem solver with a proven ability to bring quick solutions to challenging situations, as well as, building lasting relationships with my customer. Authorized to work in the US for any employer
Work Experience
Bartender
Applebee's, Flynn Group - Las Vegas, NV
March 2018 to Present
Provides a pleasant drinking experience for customers.Serve and prepare pleasant drinks to customers.Prepare ingredients by following recipes.maintain a clean and sanitary bar.attends to detail of every order.listen to customers complaints and suggestions snd resolve complaint.building customer relations
Personal Care Aide (PCA)
Simple Solutions Healthcare - Las
October 2015 to Present
Provide HealthCare tasks, personal hygiene services, Housekeeping task and other related support services essential to the patient’s health.
Bartender (Part-time)
City Lights Bar & Grill - Las
January 2016 to September 2016
Promote a lively bar atmosphere and encouraging patrons to participate. Clean glasses, utensils, and bar equipment, including, but not limited to, bar surface, draught area, coolers, wells, sinks, mixing materials, server area, and mats. Provided responsible service of alcoholic beverages. Authorized Field Sales Agent
Cox Communications Inc. - Las Vegas, NV
April 2015 to September 2016
Selling to multiple customers, up selling products, activated accounts, transferred accounts,resolved customer’s issues,and offer incentives for current and new products and services. Activities Coordinator (Temporary)
Opportunity Village - Las Vegas, NV
July 2015 to December 2015
Collaborate with other staff and volunteers to ensure that all adults with disabilities have the opportunity to gain knowledge of self management and behavioral skills that will enhance their contribution and integration into the community. Promote an abuse and neglect free environment.Assisted and guide clients through creative activities and expressions of talents.Conduct the care needs of the individuals within the program with or without physical assistance. Perform other duties as assigned. Lead Cashier
Town Center Grocer - Las Vegas, NV
May 2012 to December 2015
Duties included cash handling, gaming, gas purchases, cleaning and stocking supplies while supervising 2 other employees, scheduling employees, handling the inventory for multiple stocks and supply items, schedule accounts payable for invoices, restocked and downsized pallets. Crew Trainer/Cashier
McDonald's - Las Vegas, NV
May 2012 to December 2015
Work alongside fellow cashiers and train new hires on order accuracy, verify cash drawer before and after shift. Reconcile receipts, discounts, disbursements, and refunds prior to end of shift. Ability to present meals in a fast and friendly manner. Kept assigned area clean and fully stocked with supplies/products, including service lines, dining area and drink stations. Retail Sales Associate
RadioShack - Chicago, IL
April 2010 to January 2012
Duties included knowledge of multiple electronics/devices available. Also, up selling products, offering cutting edge solutions by recommending products, services and solutions based on consumer interests. Received excellent selling strategies and knowledge of latest technological devices and electronics. Kept the sales floor clean and presentable. Ensured that merchandise is fully stocked. Assisted customers with returns or exchanges of product.
Home Health Aide
Addus HealthCare, Inc. - Chicago, IL
August 2000 to December 2010
Duties included assisting with daily living and personal care, supported clients in daily needs, light cleaning, laundry, assisting clients in medication administration, transporting clients to appointments, assisting clients in scheduling and managing all medical appointments as well as any all social service appointments. Supported clients in day to day chores, personal hygiene, worked with clients ranging in age from 40-90 years
Education
General Equivalency Diploma in General Academics
Olive Harvey College - Chicag
September 2001 to March 2002
Skills
• Bartending
• Customer service
• Serving
• Restaurant experience
• POS
• Wine knowledge
• Cash handling
• Upselling
Certifications and Licenses
Peronal Care Aide
October 2015 to Present
Advance Directives & DNR, Client Rights, Care of Clients Home/Personal Belongings and Safety Procedures, Recordkeeping, Caring for Patient with Early and Late Stage Alzheimer's. Also, body mechanics and transfers. Universal Precautions. Infection Control, fall prevention, Ostomy, Oxygen, Catheters and skin breakdowns, Elder Abuse, Nutrition and Meal Preparation, HIPPA, etc Adult and Pediatric First Aid/CPR/AED Training
October 2015 to October 2017
All programs are taught according to the 2010 ECC Guidelines for CPR/AED & 2010 National guidelines for First Aid Training in an occupational setting
National Bartenders School
September 2015 to Present
Qualified Bartending Graduate having satisfactorily completed the Course of Study and passed the required test in Mixology, Product Knowledge, Wines, Customer Service, Comping and Gaming Jackpot Payouts and received a Certificate of Excellence
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