CAROLYN FLANIGAN

Arlington Heights, Illinois

ad304u@r.postjobfree.com

847-***-****

SUMMARY PROFILE

Accomplished corporate professional supporting high-level sales teams and senior management with proven performance ability for improving business unit development. Highly resourceful with results-driven attitude that is inspired by faith, community, self-improvement and professional development. PROFESSIONAL EXPERIENCE

BMO Harris Bank – Chicago, IL

Contract Assignment (7 months)

September 2021 – April 2022

Assisted with office relocation and random projects Byline Bank (formerly Ridgestone Bank) - Schaumburg, IL Sales Assistant, SBA Commercial Lending

January 2013 – February 2021 (8 years, 1 month)

Processed SBA loan applications

Ordered and verified tax transcripts

Responded to customer related requests

Reviewed loan application with brokers

Managed customer portal accounts

Organized extensive meetings, events and travel arrangements

Coordinated and managed team calendars and conference rooms

Designed forms, templates, presentations and spreadsheets

Assigned and tracked sales leads

Prepared departmental procedures

Provided onboard training

Managed referral compensation agreements and processed invoice payments

Identified improvements and efficiencies

Wells Fargo Insurance Services USA (formerly Acordia) - Chicago, IL Administrative Assistant, HLA Global International June 2003 – January 2012 (8 years, 7 month)

Arranged extensive meetings, events and tradeshows

Coordinated calendars, webinars, teleconferences and appointments

Prepared complex travel reservations and planned trip itineraries

Composed correspondence, spreadsheets, presentations and reports

Recorded, transcribed and distributed meeting minutes

Assisted with bid requests, sales presentations and marketing material

Performed internet research on multinational accounts and vendors

Maintained producer agent and broker licenses

Audited, reconciled and processed expenses and monitored departmental budget

Ensured efficiencies of office and technology equipment

Interfaced with international members

Managed special project assignments

Followed up on pending and unresolved issues

CEVA Logistics (formerly Eagle Global Logistics/Circle International) - Elk Grove Village, IL Administrative Assistant, Global Accounts

October 1998 – June 2003 (4 years, 8 months)

Prepared and maintained various regional budget and activity reports

Composed correspondence, spreadsheets and presentations

Managed various calendars and proprietary databases

Processed highly confidential personnel files, data and correspondence

Coordinated travel and meeting arrangements

Recorded, transcribed and distributed teleconference minutes

Audited and processed invoices and reconciled personnel expenses DB Schenker (formerly BAX Global) - Chicago, IL

Senior Secretary, Human Resources

July 1996 – October 1998 (2 years, 3 months)

Assisted with employee orientation and payroll preparation

Coordinated meetings, travel arrangements and calendars

Prepared Customs documentation for shipments

Developed and maintained ISO compliance system for personnel files

Maintained office supplies, brochure inventory and equipment

Prepared daily shipments and distributed incoming mail

Greeted visitors and screened switchboard during routine rotation

Completed miscellaneous projects

EXPERT SKILLS

Windows 10

Office 365

Microsoft Office Suite

Teams

OneDrive

nCino (Salesforce)

IntelliLink

BankTEL

AS400

Concur Travel & Expense

Coupa

CirrusLS

ProofPoint

SharePoint

Google Suite

Serraview

Adobe Pro DC

Notary Public

DocuSign

UPS CampusShip

Typing 70/wpm

EDUCATION AND PROFESSIONAL DEVELOPMENT

Leadership Development

Professional Workshops and Seminars

Medical Assistant Training

Vocational Studies

High School Diploma

Contact this candidate