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Customer Service Cleaning Services

Location:
Brampton, ON, Canada
Posted:
February 29, 2024

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Resume:

VERO BIHMOM

Call: +1-437-***-****; Email: ad301p@r.postjobfree.com ; Address: 63 Collins Cres, Brampton

ON

CAREER OBJECTIVE

Highly organised and detail-oriented professional with background providing top-notch cleaning services. With the ability to bend, kneel, stand for extended periods of time and lift heavy loads. Skilled at streamlining process and efficiently managing resources proven track record for delivery exceptional customer service and consistently exceeding quality standards. EXPERIENCE

Executive Residency by Best Western. (housekeeper) Mississauga Ontario

October 2023 to present

• Cleaned and restocked restroom areas with towels and toiletries.

• Inspected guest suites and public areas daily to ensure high standards of cleanliness.

• Emptied trash cans and carried full trash bags to dumpsters and outside garbage bins.

• Followed infection control and universal procedures, maintaining sanitary environment.

• Respected guest property and privacy by changing cleaning schedules and returning misplaced items.

• Delivered room service items and removed leftover waste after use.

• Notified supervisors of damaged equipment and hazardous conditions in rooms and lobby areas.

• Prioritized work tasks and remained flexible to workload changes.

• Cleaned vacant rooms after guest checkout by making beds, vacuuming and dusting.

• Move chairs, desk and beds around rooms to clean behind and underneath them.

• Cleaned 13 to 15 rooms daily with the ability to bend, kneel. Housekeeper

Ayaba Hotel: February 2019-january 2023.

• Cleaned and restocked restroom areas with towels and toiletries.

• Emptied trash cans and carried full trash bags to dumpsters and outside garbage bins.

• Inspected guest suites and public areas daily to ensure high standards of cleanliness.

• Reported any maintenance or safety issues to the appropriate personnel.

• Followed infection control and universal procedures, maintaining sanitary environment.

• Managed facility inventories by restocking cleaning solutions and linens.

• Laundered and changed bedding, towels, and linens in accordance with hotel policies.

• Respected guest property and privacy by changing cleaning schedules and returning misplaced items.

• Customized cleaning services for clients by making changes when necessary.

• Cleaned and prepare rooms for new guests.

Skills

Organised, hardworking, multitask, communicate, detailed oriented, flexible. Education:

Bachelors of Arts in Tourism and Hospitality Management University of Bamenda



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