Di

Brooklyn, NY (***) *** – **** ad3016@r.postjobfree.com

PROFESSIONAL EXPERIENCE

Assistant Event Coordinator Nerai Restaurant Jul 2022 – Present

• Plan & execute event accommodations for large parties (15+) while negotiating event budget & adhering to food / beverage selections to provide satisfactory results for the client & contribute to top-tier service

• Coordinate guest needs, providing personalized recommendations & ensuring memorable dining experience

• Monitor telephone communications, demonstrating excellent verbal communication skills while handling calendar and event reservations and actively listening to / addressing booking inquiries

• Create an organized & inviting ambiance, upholding the restaurant's high standards of presentation Reservationist / Maître D Tao Group Hospitality Dec 2017 – Mar 2020

• Supervised guest flow, optimizing seating chart & Triple Seat reservations for a bustling urban restaurant

• Lead & trained host team of 6, assisted with their schedules, planned & plotted reservations to communicate shift expectations, contributing to effective teamwork and collaboration to ensure operational success

• Cultivated positive atmosphere by greeting & discerning patron’s preferences, ensuring a personalized visit

• Leveraged problem-solving skills to resolve guest concerns and enhance their overall experience Maître D The Avra Group Jul 2019 – Jan 2020

• Maintained an impeccably organized and visually appealing environment, contributing to the establishment's reputation for elegance and excellence of achieving loyalty and building regular clientele

• Served as a knowledgeable resource, answering inquiries about menu items, daily specials, and restaurant related information to continually suggest new offerings based on demand & guest comments / feedback

• Curated customized food / beverage suggestions from our menus to provide an elevated dining experience EDUCATION & CERTIFICATIONS

Esthetician Licensing Atelier Esthetique Institute of Esthetics June 2020 Related Courses: Business Management

A.S. in Speech Communications Kingsborough Community College Sep 2015 – Sep 2016 Completed ~30 credits Related Courses: Public Speaking, Interpersonal Communications, Sociology TECHNICAL SKILLS

• Triple Seat

• Microsoft Excel

• Microsoft Word

• Microsoft PowerPoint

• Social Media Marketing

• Adobe Photoshop

• Adobe Illustrator

• Adobe InDesign

• Canva

DIVINE MORALES

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