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ALDA H. JAMES

ad300o@r.postjobfree.com 918-***-****

SUMMARY

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet agency goals. EXPERIENCE

Child Welfare Specialist (lead worker)

Oklahoma Department of Human Services August 2016 - Present, US, OK, Tulsa Primary responsibility for providing child welfare services to children and families in communities, facilities, institutions or hospitals. Duties include continuous assessment of child safety in regard to family-centered and community services.

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• Receive referrals and completed assessments and/or investigated abuse or neglect.

• Completed case documentation, made recommendations based upon need and required interventions.

• Collaborated with law enforcement, district attorney to implement appropriate court procedures involving families.

• Provided various social work engagement with families to ensure families opportunities to progress.

• Participated and scheduled Family Team Meetings. Workforce-Tulsa Tulsa, OKSpearheaded a comprehensive training program for 25 new employees on child welfare protocols and case management software, resulting in a 30% decrease in onboarding time and a notable increase in case resolution efficiency.

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Career Manager

July 2013 - May 2016

Primary focus to deliver career counseling and job search coaching and advisement to help participants make informed career decisions, gain career-related experience, prepare an effective job search and obtain professional employment.

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• Provided recruitment services and developed partnerships with employers to identify employment opportunities for job seekers. Accurately managed client data for caseloads of over 200 clients using skills assessments tools, resources, and workshop to facilitate client awareness of interest, strengths.

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• Administered other counseling and community support to accomplish mission and goals of Workforce One Stop Center.

• Budgeted, weekly and monthly reports to show client services and outcomes to meet contractual and common measures. Assisted with/and or coordinated employment services, logistics and administrative details for career fairs, center hiring interviews, job listings and special career events.

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Youth Services of Tulsa April 2005 - December 2012, Tulsa Provided family therapy counseling services to clients at home, schools, detention centers, residential placement, and provided support services to at risk clients and families. This service addressed probation and court ordered counseling to families displacement, treatment and discharge planning and case management for family systems and Diagnosing

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• Maintained assigned client caseload, referred by community agencies OJA, JBDC, Schools and parent referrals.

• Completed intakes and assessments where individual and families resided to determine appropriate treatment.

• Completed screening, evaluations and reports for individuals, families for court hearings.

• Provide all required reports to referred community agency for appropriate level of services.

• Made appropriate referrals and case reports for interventions with domestic violence, abuse and neglect to DHS.

• Reviewed all paper required for referrals to community agencies (shelter, residential placements)..

• Developed, assessed referrals and recommend the appropriate level of intervention. implemented treatment plans.

• Facilitated individual, marriage and family therapy sessions.

• Connected clients and families with community services to maintain family structure. Shelter Program Manager

Youth Services Crisis Shelter October 2002 - December 2005, Tulsa Supervised and maintained a 20 bed Emergency Crisis Shelter for Adolescent Youth and families for intervention. Interviewed, supervised evaluated, and hired 20 Direct Care Workers and additional support staff (all shifts) to meet overall maintenance of day to day operations of the shelter. Responsible for coordinating all crisis and trauma situations, social events, budget planning.

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• Facilitated and taught aggressive behavior, emotional & physical abuse, and stress management.

• Planned and implemented budget, monthly menus, managed inventory and supplies needed to meet resident population.

• Prepared weekly, monthly, verbal, and written reports to Directors, and Board Members.

• Implemented after hours crisis on call in consultation and support for staff and families in crisis. EDUCATION

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Master of Arts (Marriage & Family Therapy) 2006

Southern Nazarene University Bethesda • 2006

• Southern Nazarene University Bethesda, OK

Bachelor of Arts in Psychology 2002

Langston University • US, OK, Tulsa • 2002

• Langston University Tulsa, OK

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