Aariyah S Crosby

** ********* ***. • Laurel, MS *9440 • (C) 601-***-**** • ad300g@r.postjobfree.com

OBJECTIVE

Seeking an entry-level position with a growth-oriented company offering opportunity for advancement and Professional development.

EXPERIENCE

Intuit (Remote) Laurel, MS

Seasonal Tax Expert Jan. 2022-Present

● This is a seasonal customer facing position providing Tax Support to TurboTax Customers

● Help customers who are working on their tax return with both product/software inquiries, as well as with tax questions and calculations

● Will apply defined practices, procedures and company policies to troubleshoot and resolve product and tax support customer inquiries

● Will interact with customers utilizing strong written and verbal skills as well as deep customer empathy

Community Choice Financial, Laurel, MS

Assistant Manager/Tax Preparer, Aug. 2012 – Aug. 2017

● Type, format, proofread, and edit correspondence and other documents.

● Check source for accuracy and verify data when needed.

● Approve loans up to an authorized amount according to state regulations.

● Balance master cash before and after my shift.

● Make daily bank deposits.

● Solicit customers and potential customers to use our products and services

● Track and process customer’s returned checks.

● Ensure adequate amount of daily cash and make sure it does not exceed the authorized cash limit for the store.

● Make collection calls and bank deposits daily.

● Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.

● Review files, records, and databases to obtain information to complete tasks.

● Operate office equipment, such as photocopiers and scanners, facsimile machines, voice mail systems and personal computers.

● Follow company policies and procedures. Follow customer privacy protection policies.

● In addition, ensure all transactions are completed in accordance with federal, state, and local regulations.

● Prepare income taxes and other tax documents that we have available for our customer needs.

MS Regional Housing Authority/ Multi-Staffing Temp Service, Collins, MS Property Manager Assistant, March 2018 - April 2022

● Handled multifaceted clerical tasks (e.g., data entry, filing, billings, and maintained database), analyzed data entries, input data in SACS, collected rental payments, processed justice court and evictions, processed justice court fees and collections, performed routine house inspections

● Answered and directed general calls.

● Developed summary reports to track activity.

● Prepared and made daily bank deposits and handled daily cash box. Responsible for cash/checking deposits.

● Coordinated meetings and managed schedules for the Hillsdale Apartment community.

EDUCATION

Laurel High School Laurel, MS

High School Diploma, GPA: 3.3, May 2020

SUMMARY

● Well-organized with strong communication and writing skills;

● Strong computer and internet skills with the ability to multi-task;

● Strong planner and problem solver who readily adapts to change;

● Skilled in all aspects of cash handling, issuing money orders, cashing checks, and related duties;

● Proficient in QuickBooks, Microsoft Word, Excel, Access, Desktop Publishing, PowerPoint, Database, 10-key machine, and credit card and check processing. Knowledgeable in computer operations and applications;

● Consistently noted by supervisors for outstanding performance, reliability, multi-task skills, efficiency, accuracy, speed, and timely completion of all assignments;

● Work well independently and as part of a team.

REFERENCE

References are available upon request.

Contact this candidate