Shahee Jackson

**** *** ***** **

Powder Springs, GA 30127

ad300b@r.postjobfree.com

Cell Phone: 215-***-****

Professional Summary/ Skills:

Highly Devoted Entrepreneur Always Open and Willing To Learn Something New.

Strong analysis and problem-solving skills while also being an innovative and self-motivated team player and builder

Exceptional organization, oral/ written communication, interpersonal skills

Exemplify great leadership with the ability to easily grasp and put into application new ideas, concepts, methods, technologies.

Able to work quickly and accurately in a fast-paced environment

Advanced Experience with Microsoft Word, Power-Point, Excel, Access, Outlook, Linux

Competence in CRM, Yardi and Outlook Systems

Professional Experience:

First Transit Philadelphia, PA -Customer Service Rep. - 02/2018- 05/2023

Managing incoming calls/ taking messages pertaining to transit while also directing other calls to the right department

Generating sales to new customers looking to be picked up daily

Keenly assessing and identifying customer needs to provide outstanding customer satisfaction

Handling open customer refunds/ settling discrepancies/ disputes as well processing invoices and handling internet requests for private transit services.

Septa Philadelphia, PA-Bus Operator - 02/2017-01/2018

Providing public transportation services to residents of the city

Communicating effectively and efficiently back and fourth to transit operators over headset.

Utilizing general interpersonal skills and being able to diffuse conflict

Following routes picking up and making stops in a timely manner

Following safety rules and regulations offloading and onloading passengers

USPS Philadelphia, PA -Casual Mail Handler- 11/16/2015-09/21/2016

Offloading & Unloading Trucks

Attentively Organizing of Mail

Standing & Lifting Over 40 Lbs.

Effectively Labeling & Handling Packages

UPS Philadelphia, PA -Package Handler – 06/25/14-05/07/15

Properly stores all equipment at the end of operations

Communicating clearly and positively with coworkers and management

Ensures a safe work environment by following all QAS and UPS rules, regulations, and procedures regarding the workplace

Unloads cargo and mail from aircraft

Inspecting and checking packages before offloading

Education:

Elizabeth City State University

2012- Present Computer Science Elizabeth City, NC

John Bartram High School high school diploma

Contact this candidate