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Independent Customer service and sales Representative

Location:
Hildale, UT
Salary:
$17/ hour
Posted:
January 22, 2024

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Resume:

Trina Kay Jeffs

435-***-**** Utah ad2zzv@r.postjobfree.com www.linkedin.com/in/trina-kay-jeffs-b8aa94196 Aspiring Events Coordinator who is passionate about creating something bigger than myself and others. I am guided by the core values of passion, honesty, patience and resilience. I am dedicated to providing my time and skills to clients, customers, and company boards, in a way no one else can deliver using persistence and fidelity.

EDUCATION

Dixie State University St George, UT

Associates of Science in General Studies May 2020

● General Biology, Introduction to writing, Introduction to Art, Interm Writing Selected Topics, Intro to Environmental Science, American Civilization, Transitional math IIB, Humanities Through the Arts, Introduction to Statistics.

Water Canyon High School Hildale, UT

High School Diploma May2018

● GPA 4.00

● 2014-15--Reader of the Year, Food and Nutrition l(340E),, High Honor Roll 3.75-4.0; 2015-16--Marketing semester part 1 (401), English-10 writing, High Honor Roll; 2016-17—Foods and Nutrition 2 (343), Student of the Year Chemistry, Most Outstanding Student English 11, Rising Artist Genius, High Honor roll 4.0; Elks Student of the Month November 2017

● 2016-17 Student Council secretary; 1017-18 Activities coordinator EXPERIENCE

Berry Knoll Bakery Colorado city, AZ

Kitchen/Drive-thru/Shift Leader November 2016-May 2019

● Prepped and made menu item so there were appetizing to the eye

● Assisted an average of 150 customers weekly

● Gave exceptional customer service by being open and inviting in my body language

● Resolved customer complaints and concerns

● Multitasked between drive-thru window and grill

● Arranged and prioritized customer orders from take time to prep time

● Planned and delegated orders between all team members (6)

● Organized and coordinated food for large community events (500+) Trina Kay Jeffs

435-***-**** Utah ad2zzv@r.postjobfree.com www.linkedin.com/in/trina-kay-jeffs-b8aa94196 American Logistics Company St. George Utah

Customer Service Agent October 2019- March 2020

● Answered an average of 160 calls for one 8-hour shift

● Arranged transportation for non-emergent healthcare clients

● Worked with 8 different healthcare Insurance accounts

● Learned how to operate multiple computer programs

● Updated transportation schedules and solved any problems; mix ups, missing trips etc… for clients

● Greeted and transferred client to the respective departments Vector Marketing Ogden Utah

District Manager April 2022-October 2023

Cutco Representative February 2020-Present

● Promoted within 2 years to field office manager as a strategic advantage to optimize recruiting in certain zip codes

● Built up and maintained relationships with clients, event vendors and campuses

● Built systems to recruit, train, and launch 4+ representatives a month

● Managed my time and scheduled the workload for each day

● Coached over 100+ representatives and responsible for over $225,000 in sales during my time at the company.

● Helped representatives set up schedules and optimize time

● Completed 5+ interview a week, accepted people and scheduled them for training

● Strategize ways to improve client/employee relationships and presentation skills

● Brainstorm, created, organized content for/and presented at weekly team meetings and trainings

● Developed both verbal and written communications skills through phoning/emailing clients, reps, vendors campuses

● Created content for social media to help with outreach The Maryett & Jesse Wedding

Freelance Event April 10th 2021

Over a span of 10 months I…

● Organized a guest list of 50+ people, tracked RSVPS and +1’s

● Designed and created ‘Save-the-date’ invitations to the wedding

● Assembled a website/registry for the Couple

● Arranged rooms for guest traveling from afar

● Researched and scheduled venue, wedding officiant, photographer, DJ, cake, food and drinks for the event

● Maintained budget; kept track of invoices for all products/services and made sure all parties were paid

● Arrived early to set up decorate venue, set up ile, dance floor

● On day of wedding- kept event on pace for scheduled timeline

● After the wedding- Cleaned up Venue, and checked out guests the next day. Trina Kay Jeffs

435-***-**** Utah ad2zzv@r.postjobfree.com www.linkedin.com/in/trina-kay-jeffs-b8aa94196



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