Colleen Eller

**** ****** ****** *****, #***

Edina, MN 55436

952-***-****

E-mail: ad2zyb@r.postjobfree.com

OBJECTIVE:

A talented and experienced Property Manager looking for a company and property where I can continue to apply my management skills, support customer service, and utilize sales skills to achieve corporate directives and objectives. I have a proven track record of success achieved through applying these skills to property management. SELECTED ACHIEVEMENTS; RESPONSIBILITIES; & CAREER HISTORY Achievements:

• Personal Sales/Lease close ratio of 60+%. – Industry average is 30%.

• A 1-year management assignment (Parkside Apartments) occupancy increased 10% to finish at 99%.

• Presidents Club designee 8 quarters in a row (2006 & 2007). To make Presidents Club actual NOI (Net Operating Income) must exceed budgeted NOI for the quarter YTD & rent receivables must be less than 1%. All properties that meet these qualifications are measured against each other to determine top performing managers of the 30 Stuart properties.

• Resident retention ratio of 66%. – Industry average is 50%.

• 12/31/2006 YTD figures outperformed YTD budgeted NOI by 10%. 2007 11/30 figures were yielding same end of year results.

• For Highland Ridge, received ‘Most Improved Property’ achievement award at company awards presentation (2006).

• Nominated for MADACS award (Multi Housing Achievement in Design, Advertising & Community Support) for onsite-manager of 200+ units in 2007. This is an industry award to recognize owners & associates who have made significant contributions to the multi -housing market and management through exemplary achievements.

Responsibilities:

• Greet prospective residents and give tours while determining housing needs, preferences, and close leads

• Follow up with prospective renters

• Collect application fees, deposits, and rental payments

• Constant resident relation and retention focus by increasing the value of the product through a high standard of customer service.

• Reporting the properties financial status, occupancy, and renewal status to owners

• Inspecting properties, arranging repairs and vendor management

• Supervised up to 14 people from hiring to training to performance reviews. This includes all administrative, sales, maintenance, housekeeping and community business/customer service, van driver personnel and all related community service activities. CAREER HISTORY:

INTERSOLUTIONS PROPERTY MANAGEMENT STAFFING SPECIALISTS Minneapolis-Saint Paul Metro Area, August 2022 to Present Property Management Specialist in temporary positions utilizing my past experience across many areas of Property Management

HOPKINS CENTER DRUG:

Hopkins, Minnesota, 2/2022 to 4/2022

Pharmacy Assistant

PARK AVENUE OF WAYZATA, INC.

Wayzata, Minnesota, 3/2020 to 4/2021

Roving Leasing Consultant: Fox Forest, Auburn, Tanager Creek and Saddlewood Park Townhomes CARING FOR MY ELDERLY PARENTS: 2008 -2019

I moved in with my parents to be their advocate and mange their care directly. After 2 operations my Father passed and many years later my Mother after breaking her hip passed away shortly after that accident. My Father served in the military in World War II. Both my parents are buried at Fort Snelling. After settling their affairs, resumed my passion for multi-unit properties in early 2020. STUART MANAGEMENT CORPORATION

Bloomington, Minnesota, 12/2002 – 12/2007

Property Manager: Highland Ridge, Parkside at Medicine Lake, Lake Susan and Greenfield Apartments

FINE ASSOCIATES

Minneapolis, Minnesota, 2001 – 2002

Property Manager: Marquette Place Apartments

NORTHWESTERN UNIVERSITY

Information Technology Department

Chicago, Illinois, 1997 – 2000

Telecom Customer Service Representative

EDUCATION

University of Minnesota: Minneapolis, Minnesota

Degreed: Bachelor of Science in Economics