Customer service, accounts receivable, collections, team worker
Resume:
Jeanette Sessler
Puyallup, WA *****
***************@***.***
SUMMARY OF QUALIFICATIONS
Strength in regulatory reporting
Effective time management
Strong organizational skills
General ledger accounting
Flexible team player
Tested managerial techniques
Customer relations expert
EXPERIENCE
Robert Half San Jose, Tacoma 2013-2023
Accounts Receivable-Collections-CSR temp positions in variety of industries with extensions to contracts WIRB-Puyallup 2019-2020
Collection Specialist with aging collections by email and phone with “velvet hammer” approach Total Wine & More Fremont, CA 2015-2018
Assist customers with selection of beverages
Work with the team providing a unique shopping experience and training Work the wine bar on regular basis
Beverly Heritage Milpitas, CA 2013-2015
Income Audit/Accounts Receivable
Verified input and inserted income audit into GL along with payments took beverage inventory and Responsible for accounts receivable
Hilton Santa Clara, CA 2000-2013
Food and Beverage Controller
Secure and input income audit to GL with supporting audit reports, train and program POS system expediting revenue, maintain credit card reports, gratuity, tips, and allowances to review transactions, process all inventory into GL, train and supervise purchasing agent, filing food and beverage reports at end of month for P&L, submitting schedules for accounting, introduced wine selection and verified orders for beverages, filling other positions when needed Member of the original Hilton opening team; assisting with set up of accounting, purchasing, food
& beverage and gift shop, contracting outside support companies Awarded five Manager of Quarter and two Manager of Year awards Hilton - Sunnyvale, CA 1983-2000
Credit Manager
Maintained $1.5 million aging, handling all credit card disputes, working with the sales - catering departments on credit applications, adjustments
Started as cashier, transferring to accounting as head cashier, moving into AR, with promotion as Credit Manager
Single handedly maintained all Accounts Receivable with an excellent aging showing 80% in current.
Awarded several Manager of Quarter and 1998 Manager of Year award EDUCATION
United States Marine Corps San Diego, CA, USA
Communications
Contact this candidate