Amy Gomez

Sales associate

Davenport, FL *****

ad2zxv@r.postjobfree.com

+1-352-***-****

Talented Sales Associate with successful career history of closing sales, increasing customer satisfaction. Also a motivated customer service specialist with over 6 years retail experience in a fast- paced, team-based environment.

Work Experience

Mobile Expert/Key Holder

T-Mobile - Davenport, FL

June 2020 to September 2022

Sales associate

Legacy Liquor - Orlando, FL

January 2017 to January 2018

• Stock, arrange and rotate liquor merchandise on shelves. Stock beer coolers and set up displays.

• Greeted customers in professional manner and answered any questions regarding products, content, use and price.

• Excellent customer service.

• Build and maintain strong relationship with repeat customers. Sales Associate

Cricket Wireless - Orlando, FL

May 2014 to February 2016

• Skilled in areas of order processing, inventory control and cashier.

• Assisted customers in locating merchandise.

• Issue receipts, refunds, credits, or change due to customers.

• Greeted customers promptly.

• Described products and services in detail.

Sales Associate

Boost Wireless - Orlando, FL

February 2014 to September 2015

• Maintain excellent customer service skills and a proven record.

• Received payment by cash, check, credit cards, vouchers or automatic debits.

• Balancing the daily account at the end of each day.

• Processed cash and credit payments rapidly and accurately.

• Responded to all customer inquiries thoroughly and professionally. Sales / Cashier

Nine West - Orlando, FL

October 2006 to March 2014

• Maintain daily account of the daily transactions.

• Assisted customers in locating merchandise.

• Maintain excellent customer service skills and a proven record. Education

Vocational

Vocational Salvador Fuentes Aguadilla - Aguadilla, PR July 1996

High school diploma or GED

Skills

• Retail Sales

• Cash Handling

• Sales

• Merchandising

• Inventory Control

• Assistant Manager Experience

• Spanish

• Customer service

• Store Management Experience

• Retail Management

• Custodial experience

• POS

• Commercial Cleaning

• Kitchen Experience

• Pricing

• Loss Prevention

• Supervising Experience

• Computer literacy

• Computer skills

• English

• Hotel experience

• Sales Management

Languages

• Spanish English - Fluent

Assessments

Customer Focus & Orientation — Proficient

July 2018

Measures a candidate's ability to respond to customer situations with sensitivity. Full results: Proficient

Sales: Influence & Negotiation — Familiar

May 2020

Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals.

Full results: Familiar

Customer Focus & Orientation — Familiar

June 2020

Responding to customer situations with sensitivity Full results: Familiar

Retail Skills: Shelf Stocking — Familiar

July 2018

Measures a candidate's ability to monitor and track inventory levels of merchandise on store shelves to maintain supply.

Full results: Familiar

Customer Service — Completed

June 2020

Identifying and resolving common customer issues

Full results: Completed

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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