Sales Associate Customer Service
Resume:
Amy Gomez
Sales associate
Davenport, FL *****
**************@*****.***
Talented Sales Associate with successful career history of closing sales, increasing customer satisfaction. Also a motivated customer service specialist with over 6 years retail experience in a fast- paced, team-based environment.
Work Experience
Mobile Expert/Key Holder
T-Mobile - Davenport, FL
June 2020 to September 2022
Sales associate
Legacy Liquor - Orlando, FL
January 2017 to January 2018
• Stock, arrange and rotate liquor merchandise on shelves. Stock beer coolers and set up displays.
• Greeted customers in professional manner and answered any questions regarding products, content, use and price.
• Excellent customer service.
• Build and maintain strong relationship with repeat customers. Sales Associate
Cricket Wireless - Orlando, FL
May 2014 to February 2016
• Skilled in areas of order processing, inventory control and cashier.
• Assisted customers in locating merchandise.
• Issue receipts, refunds, credits, or change due to customers.
• Greeted customers promptly.
• Described products and services in detail.
Sales Associate
Boost Wireless - Orlando, FL
February 2014 to September 2015
• Maintain excellent customer service skills and a proven record.
• Received payment by cash, check, credit cards, vouchers or automatic debits.
• Balancing the daily account at the end of each day.
• Processed cash and credit payments rapidly and accurately.
• Responded to all customer inquiries thoroughly and professionally. Sales / Cashier
Nine West - Orlando, FL
October 2006 to March 2014
• Maintain daily account of the daily transactions.
• Assisted customers in locating merchandise.
• Maintain excellent customer service skills and a proven record. Education
Vocational
Vocational Salvador Fuentes Aguadilla - Aguadilla, PR July 1996
High school diploma or GED
Skills
• Retail Sales
• Cash Handling
• Sales
• Merchandising
• Inventory Control
• Assistant Manager Experience
• Spanish
• Customer service
• Store Management Experience
• Retail Management
• Custodial experience
• POS
• Commercial Cleaning
• Kitchen Experience
• Pricing
• Loss Prevention
• Supervising Experience
• Computer literacy
• Computer skills
• English
• Hotel experience
• Sales Management
Languages
• Spanish English - Fluent
Assessments
Customer Focus & Orientation — Proficient
July 2018
Measures a candidate's ability to respond to customer situations with sensitivity. Full results: Proficient
Sales: Influence & Negotiation — Familiar
May 2020
Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals.
Full results: Familiar
Customer Focus & Orientation — Familiar
June 2020
Responding to customer situations with sensitivity Full results: Familiar
Retail Skills: Shelf Stocking — Familiar
July 2018
Measures a candidate's ability to monitor and track inventory levels of merchandise on store shelves to maintain supply.
Full results: Familiar
Customer Service — Completed
June 2020
Identifying and resolving common customer issues
Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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