Mental Health Call Center
Resume:
Monica Simmons
New Orleans, LA *****
ad2zxm@r.postjobfree.com
Looking for a job with a fast paced company with many chances to advance, and to be an inspiration to others.
Willing to relocate: Anywhere
Work Experience
Mental Health Technician
Louisiana Health Partners, LLC - New Orleans, LA
November 2019 to Present
counseling adults and children who suffer from mental health problems Call Center Counselor Yialink
vialink - New Orleans, LA
September 2007 to August 2019
Information and Referrals crisis, suicide and trafficking counseling. Social Worker Health & Hospitals
New Orleans, LA
2007 to 2008
Social Work Intern Hospice Odyssey Health Care
Metairie, LA
2005 to 2006
School Social Worker Intern
Fisk Howard Elementary School - New Orleans, LA
2004 to 2005
Volunteer Counselor
Substance Abuse Clinic - New Orleans, LA
2003 to 2004
Sales representative
Oakland, CA
1992 to 1994
Education
Master's Degree in Criminal Justice
University of Phoenix
2006 to 2008
Master's Degree in Social Work
Southern University at New Orleans
2004 to 2006
Bachelor's Degree in African Studies
Dillard University - New Orleans, LA
2000 to 2004
Skills
• Excellent communication skills
• Powerpoint
• Typing
• Call Center
• Customer Service
• Credit Union
• Social Work
• Case Management
• Individual / Group Counseling
• Addiction Counseling
• Crisis Management
• Hospice Care
• Group Therapy
• Behavioral Health
• Crisis Intervention
• Meeting Facilitation
Certifications and Licenses
Life and Health Insurance
Assessments
Verbal communication — Familiar
July 2019
Measures a candidate's ability to effectively convey information when speaking. Full results: Familiar
Work style: Conscientiousness — Familiar
May 2020
Tendency to be well-organized, rule-abiding, and hard-working Full results: Familiar
Logic & critical thinking — Familiar
June 2019
Using logic to solve problems.
Full results: Familiar
Work style: Conscientiousness — Highly Proficient
June 2019
Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.
Full results: Highly Proficient
Case management & social work — Completed
October 2020
Prioritizing case tasks, gathering information, and providing services without judgment Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Hardworking, highly motivated team player with 10 years experience in social work. Trustworthy, honest, compassionate person, I am confident and poised in interaction with individuals on all levels. Detailed oriented and resourceful in completing projects. Capabilities include: Computer Skills Excellent group skills
PowerPoint Presentation Organized and creative
Excellent communication skills
Work well under stress
Typing
Speak a little Spanish
Contact this candidate