Warren Johnson
*** *. ***** **, ********, AZ **338 951-***-**** ad2zvw@r.postjobfree.com
Experienced Executive Chef Professional
Leadership~ Food Acquisition~ Change Management & Versatility
Quality Standards and Array of Culinary Skills ~ Ethical Business Standards
A seasoned Executive Chef Professional with over 30 years of experience in food services. Significant experience in working across organizational groups, using clear and concise communication skills to facilitate the mission objectives in a timely and cost effective manner. Skilled in leading productive planning strategy sessions to identify areas of opportunity as well as improvement in operations, project management, culinary training, purchasing, customer service, and readiness. Superior organizational, interpersonal, time management and communication skills with the flexibility and experience required to adjust to rapidly changing schedules and high pressure settings.
EXPERTISE
Project Management
Financial Forecasting
Opening New Restaurants
Menu Design
Training Plans
Project Improvement
Personnel Development
Customer/client relations
Team Building
Development on-going professional growth strategies
EMPLOYMENT BACKGROUND / TRANSFERRABLE ACCOMPLISHMENTS
Koelsch Communities (Amber Creek Inn Memory Care)
Jul 2022– Present
Culinary Director
At the helm of all things culinary. Responsible for building and developing our culinary team, creating super fun, fresh AF seasonal menus, and ensuring that our kitchens operate smoothly.
Manage front-end operations to ensure friendly and efficient customer service and manage culinary to ensure product quality and waste management.
Oversee total operation of BOH including production, receiving, cleanliness, and presentation of food from truck to plate.
Monitor operational efficiency and profitability of culinary operations.
Supervise the cleanliness, presentation, and operation of food production of the buffet tables.
Work closely with management to coordinate monthly in store trainer meetings and recognize and celebrate hourly associate’s performance contributions.
Monitor operational efficiency and profitability of culinary operations.
Robson Family
Apr 2022– Aug 2022
Family Personal Chef
Conferring with clients to determine their meal preferences, specifications, food allergies, and dietary restrictions.
Preparing customized meal plans for clients based on their preferences, specifications, and dietary needs.
Shopping for meal ingredients as well as necessary kitchen tools and equipment.
Inspecting meal ingredients before making purchases to ensure that they are of the highest quality.
Preparing meals in clients' kitchens in accordance with food health and safety regulations.
Cleaning and sanitizing work areas before and after meal preparation.
Appropriately packaging and labeling prepared meals that are to be consumed at a later date.
Providing clients with written or verbal instructions on how to heat meals.
Morrison Living (Sierra Winds Community)
Jan 2022– Apr 2022
Executive Chef
Plans regular and modified menus according to established guidelines
Follows standardized recipes, portioning and presentation standards. Completes and utilizes daily production worksheets and waste log sheets. Tastes completed meals to ensure quality
Trains kitchen staff in food preparation, safe handling, operation of equipment, food safety and sanitation based on Company and regulatory standards
Establishes and maintains cleaning and maintenance schedules for equipment, storage and work areas. Ensures that kitchen staff follows and completes schedules as assigned
Maintains inventory of food and non-food supplies to stay within established guidelines while assuring that necessary product is available when needed
Makes all decisions regarding utilization of leftover food products staying within Company guidelines for such products
Complies with federal, state and local health and sanitation regulations and department sanitation procedures as evidenced through local health department and third-party audits
Follows facility, department, and Company safety policies and procedures to include occurrence reporting
Participates and attends departmental meetings, staff development, and professional programs, as appropriate
Neutron Industries
Dec 2018– Jan 2022
Customer Acquisition Representative/Strategic Account Manager
Responsible for sales using cold calls, warm leads, active & inactive customers
Cold call potential customers and generate new leads
Script adherence
Self-starter/self-motivated, detail oriented, and strong negotiating skills
Assertive, confident and energetic personality
Pleasant phone voice and the ability to communicate clearly and enthusiastically about solutions
Strong communication and listening skills
Passionate about customer service
Ability to influence and persuade
Inside Sales Representatives offering one-on-one service and support to customers nationwide; with comprehensive product knowledge, proficient in CRM system helping them to decide which products will deliver the most effective and cost-efficient solutions for their business. Making 150-200 calls a day with a daily talk time of 210 minutes and a monthly quota of $16,000.
AJ’s Fine Foods
Jun 2018– Dec 2018
Executive Chef
Responsible for managing the overall production operations with 10 direct reports
Order food and supplies for the operation
Create daily and weekly menu breakfast, lunch and dinner specials
Perform monthly inventory
Assist in serving customers for orders
Safeway
Nov 2017– Present
Produce Associate (Fresh Cut)
Responsible for Preparing vegetable and fruit products for retail sales
Ordered paper supplies for retail
Order premade food items for the department
Set up display merchandizing for promotions
Planned weekly production for the fresh cut operation
Aramark
Oct 2016– Aug 2017
Executive Chef (JP Morgan Chase Tower)
Responsible for managing a culinary staff of 25 with 10 direct reports providing meals daily for bank employees and street traffic.
Managed sales volume $4,500-$5,000 daily
Developed and implemented menu cycle for the retail café
Create monthly promotional menus for retail café
Prep and execute catering events on and offsite
Training and development of culinary staff
Banner Health
Oct 2011 – May 2016
Executive Chef Senior Manager (Banner Estrella Medical Center)
Responsible for managing a culinary staff of 84 with 15 direct reports providing 1700 meals daily for patients and staff.
Member of the culinary discipline team
Developed culinary training program for Banner company wide
Coordinate with executive administrators for special events
Developed and implemented menu cycle for the retail café
Create monthly promotional menus for retail café
Executive Chef/Manager (Banner Behavioral Hospital, Scottsdale, AZ)
Responsible for managing the Culinary/Nutrition Department for a 90 bed behavioral health hospital with a staff of 15 employees. Plans and create menus for patients and staff members for retail operations and delivery service with high catering.
Create monthly promotional menus for retail café
Coordinates with senior leadership to support other departments on campus
Designs menus for special events on and off campus
Manages a monthly budget of 165k
Develops plan of execution to serve 370-500 meals a day
Conducts culinary training for staff
Member of director’s and chef’s discipline teams
Develops and conducts training for staff
Culinary Lead/Cook II (Banner Desert, Mesa, AZ)
Plans daily food production for assigned areas and produces all food items based on information obtained from production sheets, café menus, catering requests, and any other approved source.
Prep and prepare hot/cold food items for café and patient service
Prepare 300-400 patient meals daily
Support café production and catering events as needed
Lifetime Fitness Café
Aug 2011 – Jul 2012
Life Café Supervisor (Goodyear Palm Valley, AZ)
Responsible for supporting the Assistant and Department Head in the overall operation and financial budgetary responsibilities of the business. Act as shift leader and manage multiple responsibilities, including light food prep and LifeCafe cleanliness.
Act as daily shift leader and provide high level customer service and team support
Manage light food prep responsibilities
Help support and drive success in the LifeCafe by increasing revenue growth
Demonstrate a positive attitude and energetic personality with a strong work ethic
Uphold the LifeCafe commitment which promises a menu that is good for you and delicious with service that is friendly and fast
Aramark
Oct 2010 – Nov 2010
Executive Chef (Business Dining, Northrop Gruman, Redondo Beach, CA)
Manages all aspects of food production for the Catering Department and the corporate cafe with buffet-style entrée service for a $6 million operation. Developed new and exciting recipes, building creative menus, ordering product and managing all aspects of the shift - including food presentation, scheduling and managing team of 40-50 cooks and bakers, and enforcing company policies. Other duties include creating invoice reports, counting inventory, and coaching/training employees.
Develop and be accountable for a safety culture that creates a work environment where no one gets hurt.
Ensure quality, consistency, and adherence to culinary standards based on ARAMARK Higher Education Operational Excellence.
Train and manage kitchen personnel and supervise/coordinate all related culinary activities.
Estimate food consumption and requisition or purchase food, select, and develop recipes, standardize production recipes to ensure consistent quality, establish presentation technique and quality standards, plan, and price menus.
Ensure culinary equipment are properly operated and maintained.
Oversee special catering events, offer culinary instruction and demonstrate culinary techniques.
Assist in supervision of kitchen personnel with responsibility for hiring, discipline, performance reviews, and initiating pay increases.
Responsible for menu planning, costing, and brand management.
Ensure compliance with sanitation and safety requirements.
Support regional sales and retention efforts when appropriate.
Coordinate activities with other internal departments and participate in management team meetings.
Interface with vendors and key service users within client organization.
Tyson Foods – Springdale, AK
Oct 2007 – Sep 2009
Territory Sales Manager (Southern California)
Sales manager with a strong track record in the food service industry, selling into the self motivated and relationship driven approach has led to multi-year, large contracts, and recognition as a sales professional in the food service industry. Results oriented problem solver with a reputation for getting the job done.
Created sales strategies for operators in the Southern California market while assisting regional managers with training sessions for brokers, key operators, and distributors.
Monitored and communicated distributor progress, or lack of, towards promotional activities and programs.
Sold and implemented company branded concepts where applicable.
Supported 35 brokers in training, sales leads, presentations, price quotes, and marketing for customers in their perspective lines of business.
Addressed quality assurance and customer service issues as needed in the market.
Maintained and controlled travel & expense budget of $1.5 million per year.
Sodexho – Oceanside, California
Jan 1997 – Feb 2007
Area Executive Chef (Government Services, West Coast)
Successful culinary professional with over 25 years of culinary and training experience. Developed a dynamic culinary team through recruiting, hiring and training. Managed a small financial planning firm, achieving double-digit financial returns for all clients by developing personalized investment portfolios. Leader in development and professional growth of 13 chefs and other culinary staff members in the organization through effective and motivating mentoring strategies. Spearheaded an internal culinary competition for mess hall cooks both military and civilian which created a great partnership with the client (USMC).
Culinary and marketing resource and support for 23 Mess Halls in two districts.
Developed menus, conducted culinary training, spearheaded culinary competitions, developing chef hiring process, and overall culinary guidelines. I am responsible for managing a budget of 105K.
Lead recruiter for chefs and cooks, client relations with government and USMC.
Maintained purchasing standards for local, regional and national purchasing agreements for 23 USMC mess hall operations throughout the Southern California Region.
Area Executive Chef (Corporate Services, Phoenix, AZ)
A highly resourceful culinary professional with an impressing hands-on record of Developing and implementing the concept for hiring for the districts culinary chef’s team and strong drive to success: Goal-oriented and Results driven. An experienced Executive Chef, who successfully launched, directed and managed large scale projects/Programs in Sodexho’s corporate dining operations by demonstrating/performing management skill/functions such as planning, scheduling, organizing, and tracking process, ensuring the feasibility of the project and its objectives.
Marketing and culinary support for 33 B&I accounts in two districts. Active in sales presentations, client relations, food safety, recruiting chefs, training hourly associates, leading the Chef’s Association, marketing & culinary programs, conversion projects and new business.
Purchasing liaison for local and national vendors such as Sysco Distributors, Tyson Foods, etc for a region (AZ, OK, NM, ID, and UT) of approximately 45-50 operations.
Executive Chef (Bank of America, Jacksonville, FL)
Results-oriented culinary leader and chef. Experienced Executive Chef with particular expertise in basic culinary skills ie knife skills, etc. Over 10 years' experience developing menus and managing kitchen operations in challenging, fast-paced restaurant environments. Demonstrated ability to acquire technical knowledge and skills rapidly. Innovative problem solver, able to see the business and technical sides of a problem. Exceptional communication skills, both oral and written.
Developed and organized an extensive commissary prep system to support a $3.5 million operation.
Trained and mentored foodservice workers and kitchen supervisors.
Maintained a product cost of 40%. Average score of 90% or above on 24 Point Food Safety Audits.
Managed a designated Training site for Corporate Services Division in FL for chefs and managers to observe and practice company policies and standards. Health Department Inspectors requested to use my facility for training because of our best practices and high standards.
EDUCATION / CERTIFICATES/ OTHER EXERIENCE
Bachelor Degree of Science, Food Service Management, Johnson & Wales University, Providence, RI, 1991
Associate Degree of Operational Science, Culinary Arts, Johnson & Wales University, Charleston, SC, 1989
Primary Leadership Development Course, Louisiana Non-Commission Officers Military Academy, 1987
Air Force Non-Commission Officers Academy, Lackland AFB, TX, 2007
2 years as an Assistant Restaurant Manager at The Westin Peachtree Plaza, Sun Dial, Atlanta GA
HONORS/ACCOMPLISHMENTS
U.S. Army Honorable Discharge, 1982 ~U.S. Army Achievement Medal, 1986
U.S. Army National Guard Honorable Discharge, 1991 ~
Board appointed to International Food Service Executives Association, 1992
John L. Hennessy Outstanding Performer Award, 1997 ~ Advisory Board Scottsdale Culinary, 2000
Air Force Commendation Medal, 2003 ~ ACF Member, 2005 ~Air Force Achievement Medal, 2006