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United States Customer Service

Location:
Little Rock, AR, 72205
Salary:
15
Posted:
January 22, 2024

Contact this candidate

Resume:

Address

****-* * ******

LITTLE ROCK, AR *****

Email

ad2zvh@r.postjobfree.com

Cell Phone

501-***-****

Computer literate

Willing to take on additional responsibilities and challenges Displays excellent time management with high attention to detail Works effectively as a team member

Strong attention to detail, customer service and listening skills; highly motivated, creative and flexible

Possess effective planning, organizational, communication, presentation and interpersonal skills Oct 2022 - Jan

2023

customer associate

TTEC

Connecticut, CT, United States

open enrollment associate

Aug 2018 - Jul

2020

Teacher

uams

little rock, AR, United States

Judging the Qualities of Objects, Services, or People Inspecting Equipment, Structures, or Materials

Monitoring Processes, Materials, or Surroundings

Analyzing Data or Information

Assisting and Caring for Others

Coaching and Developing Others

Communicating with Persons Outside Organization

Communicating with Supervisors, Peers, or Subordinates Controlling Machines and Processes

Coordinating the Work and Activities of Others

Developing and Building Teams

Developing Objectives and Strategies

Documenting/Recording Information

Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment

Establishing and Maintaining Interpersonal Relationships SHYCANNA JACKSON

Multi talent and hardworking individual

Work Experience

Performing for or Working Directly with the Public Performing General Physical Activities

Processing Information

Provide Consultation and Advice to Others

Repairing and Maintaining Electronic Equipment

Repairing and Maintaining Mechanical Equipment

Resolving Conflicts and Negotiating with Others

Scheduling Work and Activities

Selling or Influencing Others

Staffing Organizational Units

Thinking Creatively

Training and Teaching Others

Updating and Using Relevant Knowledge

Performing Administrative Activities

Organizing, Planning, and Prioritizing Work

Operating Vehicles, Mechanized Devices, or Equipment Monitoring and Controlling Resources

Monitor Processes, Materials, or Surroundings

Making Decisions and Solving Problems

Judging the Qualities of Things, Services, or People Interpreting the Meaning of Information for Others Interacting With Computers

Inspecting Equipment, Structures, or Material

Identifying Objects, Actions, and Events

Handling and Moving Objects

Guiding, Directing, and Motivating Subordinates

Getting Information

Evaluating Information to Determine Compliance with Standards Estimating the Quantifiable Characteristics of Products, Events, or Information

Working with Computers

Communicating with People Outside the Organization Providing Consultation and Advice to Others

Experience with: Microsoft Office, Microsoft PowerPoint, Water tables, Video cassette recorders VCR, Toy block sets, Television monitors, Science activity kits, Sand tables, Personal computers, Pegboards, Overhead display projectors, Laptop computers, Laminating machines, Intercom systems, Educational board games, Desktop computers, Computer laser printers, Compact disk CD players, Compact digital cameras, Audiotape players, Microsoft Word, Microsoft Outlook, Microsoft Excel, Children's educational software, Bloomz, Padlet, Seesaw

Jun 2017 - Jan

2019

sales associate

Kum and Go

little rock, AR, United States

Compile and maintain non-monetary reports and records Sell tickets and other items to customers

Cash checks for customers

Process merchandise returns and exchanges

Request information or assistance, using paging systems Issue trading stamps, and redeem food stamps and coupons Weigh items sold by weight to determine prices

Sort, count, and wrap currency and coins

Monitor checkout stations to ensure they have adequate cash available and are staffed appropriately

Compute and record totals of transactions

Keep periodic balance sheets of amounts and numbers of transactions Calculate total payments received during a time period, and reconcile this with total sales

Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change Stock shelves, sort and reshelve returned items, and mark prices on items and shelves

Assist with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out customers' items Bag, box, wrap, or gift-wrap merchandise, and prepare packages for shipment

Answer incoming phone calls

Establish or identify prices of goods, services, or admission, and tabulate bills, using calculators, cash registers, or optical price scanners Maintain clean and orderly checkout areas, and complete other general cleaning duties, such as mopping floors and emptying trash cans Supervise others and provide on-the-job training

Greet customers entering establishments

Issue receipts, refunds, credits, or change due to customers Answer customers' questions, and provide information on procedures or policies

Offer customers carry-out service at the completion of transactions Pay company bills by cash, vouchers, or checks

Post charges against guests' or patients' accounts Receive payment by cash, check, credit cards, vouchers, or automatic debits

Assist customers by providing information and resolving their complaints

Help customers find the location of products

Communicating with Supervisors, Peers, or Subordinates Controlling Machines and Processes

Communicating with Persons Outside Organization

Coaching and Developing Others

Assisting and Caring for Others

Analyzing Data or Information

Monitoring Processes, Materials, or Surroundings

Inspecting Equipment, Structures, or Materials

Judging the Qualities of Objects, Services, or People Working with Computers

Communicating with People Outside the Organization Experience with: Handheld computer device software, Palm OS, Ticket dispensing machines, Surveillance cameras, Personal computers, Money order machines, Lottery ticket machines, Handheld bar code scanners, Gas pump controllers, Cash registers, Belt conveyors, Point of sale POS software, Electronic food scales, Laptop computers Jan 2017 - Jan

2018

Key holder

Dollar general

North Little Rock, AR, United States

Establish and implement policies, goals, objectives, and procedures for the department

Plan budgets and authorize payments and merchandise returns May 2013 - Jun

2014

Sales associate

Walmart

North little Rock, AR, United States

Requisition merchandise from supplier, based on available space, merchandise on hand, customer demand, or advertised specials Compute prices of items or groups of items

Keep records of out-going orders

Keep records on the use or damage of stock or stock-handling equipment

Provide assistance or direction to other stockroom, warehouse, or storage yard workers

Aug 2012 - Dec

2012

sales associate

cititrendz

little rock, AR, United States

sales associate clothes organizer

Dec 2008 - Dec

2009

Production

Tyson Foods

Pine Bluff, AR, United States

Remove completed or defective products or materials, placing them on moving equipment, such as conveyors, or in specified areas, such as loading docks

Record product, packaging, and order information on specified forms and records

Obtain, move, and sort products, materials, containers, and orders, using hand tools

Measure, weigh, and count products and materials

Mark and label containers, container tags, or products, using marking tools

Load materials and products into package processing equipment Examine and inspect containers, materials, or products to ensure that product quality and packing specifications are met Assemble, line, and pad cartons, crates, and containers, using hand tools

Clean containers, materials, supplies, or work areas, using cleaning solutions and hand tools

Place or pour products or materials into containers, using hand tools and equipment, or fill containers from spouts or chutes Providing Consultation and Advice to Others

Communicating with People Outside the Organization Working with Computers

Judging the Qualities of Objects, Services, or People Inspecting Equipment, Structures, or Materials

Monitoring Processes, Materials, or Surroundings

Analyzing Data or Information

Assisting and Caring for Others

Coaching and Developing Others

Communicating with Persons Outside Organization

Communicating with Supervisors, Peers, or Subordinates Experience with: Bundling equipment, Carton closing staplers Jun 2006 - Sep

2008

Manager

McDonald

Dumas, AR, United States

Coordinate sales promotion activities, such as preparing merchandise displays and advertising copy

Inventory stock and reorder when inventories drop to specified levels Analyze details of sales territories to assess their growth potential and to set quotas

Examine merchandise to ensure correct pricing and display, and that it functions as advertised

Prepare sales and inventory reports for management and budget departments

Formulate pricing policies on merchandise according to profitability requirements

Visit retailers and sales representatives to promote products and gather information

Attend company meetings to exchange product information and coordinate work activities with other departments

Plan and prepare work schedules, and assign employees to specific duties

Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business Hire, train, and evaluate personnel

Keep records pertaining to purchases, sales, and requisitions Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or performing specific services Providing Consultation and Advice to Others

Communicating with People Outside the Organization Working with Computers

Judging the Qualities of Objects, Services, or People Inspecting Equipment, Structures, or Materials

Monitoring Processes, Materials, or Surroundings

Analyzing Data or Information

Assisting and Caring for Others

Coaching and Developing Others

Communicating with Persons Outside Organization

Communicating with Supervisors, Peers, or Subordinates Controlling Machines and Processes

Experience with: Work scheduling software, Microsoft PowerPoint, Microsoft Word

Sep 2001 - Oct

2003

HIV OPERATOR

COTTON CLASSIC

DUMAS, AR, United States

Align and secure pattern film on reference tables of optical programmers, and observe enlarger scope views of printed circuit boards

Compare encoded tapes or computer printouts with original part specifications and blueprints to verify accuracy of instructions Sort shop orders into groups to maximize materials utilization and minimize machine setup time

Determine reference points, machine cutting paths, or hole locations, and compute angular and linear dimensions, radii, and curvatures Providing Consultation and Advice to Others

Communicating with People Outside the Organization Working with Computers

Judging the Qualities of Objects, Services, or People Inspecting Equipment, Structures, or Materials

Monitoring Processes, Materials, or Surroundings

Dec 2000 - Sep

2001

CASHIER

MCDONALDS

DUMAS, AR, United States

Compile and maintain non-monetary reports and records Sell tickets and other items to customers

Cash checks for customers

Process merchandise returns and exchanges

Request information or assistance, using paging systems Keep periodic balance sheets of amounts and numbers of transactions Calculate total payments received during a time period, and reconcile this with total sales

Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change Stock shelves, sort and reshelve returned items, and mark prices on items and shelves

Assist with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out customers' items Aug 2014 - Dec

2017

Associate's Degree, Early Childhood and Family Studies. uaptc

north little rock, AR, United States

Remove hazards and develop appropriate boundaries and rules to create a safe environment for children

Maintain a safe play environment

Instruct and assist children in the development of health and personal Education

habits, such as eating, resting, and toilet behavior Instruct children in safe behavior, such as seeking adult assistance when crossing the street and avoiding contact with unsafe objects Help prepare and serve nutritionally balanced meals and snacks for children

Perform first aid or cardiopulmonary resuscitation (CPR) when required Observe and monitor children's play activities

Collect and evaluate data to determine community program needs Teach and perform age-appropriate activities, such as lap play, reading, and arts and crafts, to encourage intellectual development of children Model appropriate social behaviors and encourage concern for others to cultivate development of interpersonal relationships and communication skills

Getting Information

Training and Teaching Others

Establishing and Maintaining Interpersonal Relationships Communicating with Persons Outside Organization

Communicating with People Outside the Organization Performing for or Working Directly with the Public Updating and Using Relevant Knowledge

Interacting With Computers

Working with Computers

Organizing, Planning, and Prioritizing Work

Scheduling Work and Activities

Experience with: Desktop computers, Database software, Data entry software, Computer laser printers, CogniSyst Computerized Assessment of Response Bias CARB, Climbing structures, Child car safety seats, BrainTrain Captain's Log, BrainMetric The Category Test, Block pattern sets, Behavioral Assessment and Research System BARS, Baby bottles, Automated Neuropsychological Metric Assessments Battery, Auditory stimulation equipment, Alarms



Contact this candidate