Office Manager Employee Relations
Resume:
S H E L L Y T A N K S
**********@*****.***
Boston, VA 22713
PROFESSIONAL SUMMARY
Dynamic Office Manager with 25+ years of experience managing large range of administrative, technical and executive support tasks. Constantly looks for opportunities to streamline operations and assist management team in special initiatives. Recognized for resolving problems and providing creative solutions. Attentive administrative professional with progressive background in Business Management, strong attention to detail and excellent leadership abilities. Monitors, tracks and manages staff work to keep office efficient and productive. Highly knowledgeable about service field practices and regulations. SKILLS
Very Organized Always on time
Patient Go getter
EXPERIENCE
Office Manager/Bookeeper, Roberts, Mar 2016 Dec 2023, Warrenton, VA Streamlined office processes, regulated communications and standardized filing systems to facilitate smooth operations.
Facilitated accounting and payroll functions, managed new hire orientations and oversaw employee relations.
Addressed customer inquiries and promptly resolved complaints. Supervised reception area to drive effective internal and external telephone and mail communications.
Researched and developed resources to create timely and efficient workflow. Maintained record-keeping systems, supply management, and office policies to optimize productivity and support well-organized work environment. Maximized office productivity through proficient use of software applications. Managed master office calendar and coordinated appointments, meetings and travel dates.
Reconciled attendance records and completed weekly payroll processing. Negotiated contracts with vendors and service providers to secure competitive pricing and maintain positive vendor relationships. Tracked expenses and analyzed variances for adherence to financial goals and identification of cost-saving opportunities.
Coordinated office workflow and monitored task completion to evaluate quality and performance.
ST
Jun 1989
Performed recordkeeping and document filing tasks to organize important company information.
Oversaw office supply inventory, usage and replenishment for fast-paced office environment.
Trained new hires in company policies, work processes and job-specific tasks. Improved employee skills and increased team value with new training opportunities and empowering leadership.
Directed work of multiple teams and assisted with meeting specific team project goals.
Implemented incentive programs and process improvements to bolster underperforming areas.
Tracked labor, sales, and inventory and managed operations to maximize returns. EDUCATION
High School Diploma, Business
Fauquier High School Warrenton, VA
LANGUAGES
English, Advanced
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