Jennifer Rivera

ad2zup@r.postjobfree.com 347-***-****

CLIENT RELATIONS MANAGEMENT PROFESSIONAL

Client Services Senior Management Support Corporate Event Planning

Accomplished, knowledgeable and dedicated Client Relations Management Event and Professional, credited with a 20 plus year career encompassing progressive leadership to include Investor Relations Manager, Senior Executive Assistant / Event Coordinator along with Marketing Assistant to President and Senior VP Macy’s Central Home. Bring to the table business and organizational expertise combined with coordinating important events from conception through completion through managing all operational elements of the business. Provide strengths executing many roles including administration, sales support, client and vendor relations, creative design, logistics and onsite operations. Most recently assisted 250+ clients of a real estate investment firm with more than $ 5 billion in AUM. Support sales team with client relationship initiatives, which contributed to organization closing two opportunistic closed ended funds.

CRM System Expertise

Negotiate Pricing & Contracts

Strong Business Acumen

Collaborative Communications

Leadership/Consultant

Marketing Design

Assessment of Needs

Problem Resolution

Process Improvements

Vendor Management

Executive Communications

Catering/Décor/Entertainment

Experience Summary

DUNE REAL ESTATE PARTNERS, New York, NY, 2007 – PRESENT

Investor Relations Manager, 2016 – Present

Serve in an expansive senior leadership role to include providing administrative support to senior sales and investment executives; maintain CRM system regarding infrastructure and program integration for the organization. Manage negotiation of pricing and contracts with partnering venues for various events; design, develop, update and edit all marketing materials for the organization; manage promotional marketing campaigns and events and c communicate with high level clients and executives while also maintain and broaden relationships touching 1,000+ clients.

Provides strong interpersonal skills and collaborative communications primarily with C-level clientele

Technically savvy maintaining organizations website which is a highly visibility marketing tool supporting sales team in raising capital

Produces creative marketing materials to showcase and updated materials for funds

Instrumental in scheduling meetings with several prospective investors and partner with sales team in efforts to continually grow the investor pipeline

Play integral role regarding the implementation of a CRM platform, which dramatically improved the efficiency and effectiveness of sales and marketing efforts across the company

Planned and executed and continue to take key role in implementing all the logistics for the annual Investor Dinner & other company sponsored events

Senior Executive Assistant / Event Coordinator, September 2007 – 2016

Managed the creation, implementation and execution of multiple events annually from conception to completion. Expertise included coordinate travel arrangements and related logistics; communication with high-level clients and executives; facilitated high-volume telephone and email inquiries; maintained and broaden relationships touching 1,000+ clients. Coordinated event details with outside vendors including rental equipment, catering, décor and entertainment etc.

Facilitated venue tours and negotiated pricing and contracts with partnering venues for various events

Negotiated and finalized contracts along with senior staff and general council

Managed complex schedules involving business and personal engagements for Chief Investment Officer and two partners of the firm

Created, formatted and edited presentations using PowerPoint as well as prepare various forms of correspondence

Showcased leadership through implementing and creating new CRM system, maintenance of system and integrity of data in addition to providing training

MACY’S INC., New York, NY, 2005 – 2007

Marketing Assistant to President & Senior Vice President Macy’s Central Home

Provided excellence in vast executive administrative support through monitoring and maintaining calendars for Senior Vice President and three Vice Presidents. Coordinate all travel arrangements, both international and domestic for senior vice president and team. Received high volume of incoming calls and in-person inquiries from vendors and colleagues, treating each person with respect and providing information and referrals as needed.

Provided strong business acumen to include T & E reporting for senior-vice president and direct reports

Extensive communications, both written and verbal to include departments, divisions and high-profile vendors, in terms of providing and receiving information, compiling and coordinating responses from Executive department staff.

Created presentations for buy-weekly, marketing and internal meetings; prepared annual performance evaluations for senior management

Created highly effective, organizational filing systems resulting in easy access to critical information and streamlined office functioning

Executed general office support, including ordering supplies, equipment maintenance and other various needs of the president and his direct reports

Previous Career Overview:

Assistant Buyer To Senior Vice President Of Moderate Sportswear, Federated Department Stores, New York, NY, 2000 – 2004

Marketing Event Coordinator/ Senior Office Manager, JANTEX MARKETING, New York, NY, 1998 – 2000

Education

Event Planning, Production and Stage Management, Parsons New School, New York, New York

Technical Proficiency: Microsoft Office Suite (Outlook, Excel, Word, PowerPoint) and Dynamics & Juniper Square CRM Systems

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