Customer Service Industrial Sales

David J. Sterchele

*** ******** ***** *****: 269-***-****

Galesburg, MI 49053 Email: ********@*****.***

OBJECTIVE Industrial sale or customer service position requiring automotive industrial sales and aftermarket service experience.

EXPERIENCE July 2014 to Present

Seat-Specialists.com, Battle Creek, Michigan

Sales Manager

Matching truck own-operators and transportation businesses to unique air suspension seats for specific needs such as larger drivers, back surgery, unusual and custom truck seating configurations Promotion of supplier and manufacturer’s products at trade shows (PACCAR, Mid American Truck Show) Website promotion through social media and product photography Sales orders and customer data entry into BigCommerce and Sales Force CSM programs April 2014 to July 2014

US Postal Service, Kalamazoo, Michigan

City Carrier Assistant

Substitute carrier doing route mail delivery on foot and using postal vehicles January 2009 to July 2014

DS Northern Company, Galesburg, Michigan

Sole Proprietor

Online retail sales of collectibles and sporting goods eBay Silver level seller

KzooPhoto company photography

March 2008 to November 2008

Eaton Filtration (formerly Ronningen Petter Filtration), Portage, Michigan Sales Application Specialists

Temporary contract work until branch closed

Inside sales of industrial filtration equipment

Creation and presentation of complex bid packages

Sales reports and forecasts to upper management

August 2007 to March 2008

Alta Resources, Kalamazoo, Michigan

Pharmacy Support Representative

Marketing of pharmaceuticals (AciPhex) to over 700 pharmacies Promotional materials development

New representative training

February 2007 to August 2007

Menards

Full time sales of floor and wall coverings to contractors and homeowners Management of morning sales team

Reporting of daily sales to upper management

Coordination of vendor product team training

March 1999 to September, 2006

II Stanley Company, Battle Creek, Michigan (7 years) Account Manager, Automotive lighting

Coordinated project development from conception to production and aftermarket service supply Quotation of lighting systems to Japanese Automotive Manufacturers Education and supervision of Japanese associates in aftermarket service parts sales Development and instruction of Microsoft Office training materials EXPERIENCE November, 1998 to March, 1999

CONTINUED Resident Advancement Inc., Fenton, Michigan Assisted Living for Developmentally Disabled Adults Group home care for developmentally disabled adults. Meal preparation, chauffer to job site (Goodwill), administering medications, various household chores as necessary

12-24 hour in house shifts along one other aide

June, 1996 to September, 1997

The Felters Company, Roebuck, South Carolina

Outside Sales Representative (Michigan)

Industrial filters and felted materials in the upper Midwest and Ontario, Canada Sales service of existing accounts across a five state area and Ontario, Canada January, 1990 to June, 1996

Color and Composite Technologies, Sidney, Ohio

(Now Advanced Composites, Inc.)

Assistant Sales Manager

Sales of industrial composite plastic materials to Honda

(Honda America, Honda Canada, Honda de Mexico)

Development of inventory and sales reporting systems Training of new account managers

January, 1988 to December, 1989

C.H. Masland and Sons, Carlisle, Pennsylvania

(Now Lear Corporation)

Sale Service Coordinator

Development and marketing of industrial fabrics for automotive full floor and trim pieces to Honda, Toyota and Mitsubishi production facilities in the United States and Canada January, 1985 to December, 1987

Tokyo Center for Language and Culture, Nagoya, Japan Training Coordinator

Recruitment and training of international staff from Australia, New Zealand, United Kingdom, and USA Presentation of sample English conversation lessons in coordination with Japanese sales staff to upper management at Toyota Manufacturing, Toyota Sales, Honda Manufacturing and Hitachi Chuubu Software Development of spreadsheet payroll calculation system using Lotus 123 spreadsheet program EDUCATION B.A. Business Education, Michigan State University Multidisciplinary studies in Economics, Industrial Sociology and Asian Studies One year at Konan University in Kobe, Japan, Johnson Wax scholarship, Dean’s list, etc. Associates Degree in Web Design

Kalamazoo Valley Community College, Arcadia Campus, Kalamazoo, Michigan Principles of design, typography, art appreciation and web design Dean’s list

INTERESTS Gardening, Horticulture

International Travel

Asian Language and Culture

Camping

Grand kids

REFERENCES AVAILABLE UPON REQUEST

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