Nicole Colon

Pembroke Pines, Florida *****

954-***-**** * ad2zu7@r.postjobfree.com

linkedin.com/in/nicole-colon-8380b916

SUMMARY

Seasoned Account Manager with over 15 years of experience in cultivating and maintaining strong client relationships. Adept at developing comprehensive account strategies to drive revenue growth. Proven history of successfully managing client accounts and cross-functional teams to deliver exceptional customer satisfaction. Skilled in identifying client needs and tailoring solutions to meet their unique requirements. Effective communication, customer service and negotiation abilities, coupled with a strategic mindset, enable me to navigate complex business environments effectively. Seeking to bring my expertise in account management, relationship-building, and strategic planning to a dynamic team. KEY SKILLS

Account Management Agreement Negotiation Presentation Skills New Business Development Conflict Resolution Time Organization Client Retention Customer Relations CRM (Salesforce) PROFESSIONAL EXPERIENCE

Clipper Magazine 2013-June 2023 Davie, FL

Sr. Account Executive

Sales Cycle Management: Managed the entire sales cycle from initial appointment to successful closure, consistently achieving or surpassing revenue targets. New Business Development: Successfully generated new sales revenue by implementing effective cold calling and networking strategies.

Presentation: Evaluated prospective client needs and prepared tailored campaign proposals and conducted presentations.

Remote Collaboration: Effectively communicated with internal teams while working autonomously and remotely, ensuring seamless coordination on client projects. CRM Management: Documented all sales activity in CRM Salesforce, maintaining accurate and up-to- date records to enhance team productivity and decision-making. Broward Family Life Magazine 2009-2013 Davie, FL

Account Manager

New Business Development: Successfully acquired new clients through cold calling, introductory meetings, and persuasive presentations, contributing to revenue growth. Client Relationship Management: Primary point of contact, independently managed and nurtured a book of business, ensuring exceptional client satisfaction and retention. Auto Trader 2006-2009 Ft. Lauderdale, FL

Account Manager

New Business Prospecting: Proactively sought new business opportunities through cold calling, and introductory meetings.

Client Relationship Building: Cultivated and maintained strong client relationships, identifying upsell opportunities and increasing client retention.

Account Maintenance: Conducted weekly account maintenance tasks, including servicing, report generation, issue reconciliation, and payment collection, ensuring smooth operations and client satisfaction.