JAMIE GRACE

**** ******** *****, *******, **, *9553, US * 228-***-**** + ad2zqn@r.postjobfree.com

PROFESSIONAL SUMMARY

Individual who is well-versed in determining customer needs based on personal characteristics and other factors related to

customer preferences.

Team leader and business manager with strong attention to detail and a persuasive communication style.

SKILLS

* Merchandising expertise * Goals and performance

* Product and service sales * Coordinating documents

Researched sales leads © Cash register operation

© Checking quotes * Cash register operation

© Self-motivated * Sales expertise

© Staff management * Business Strategy

EDUCATION

1998 High School - Pascagoula High School - Pascagoula, MS

Work HISTORY

11/21 to 3/23 Salesperson - Advance Auto Parts - Gautier, MS

* Improved my customer service and telecommunications skills to build long-term relationships.

«Listened to clients and devised solutions to meet their professional and personal requirements.

* Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.

+ Created a store budget by analyzing sales data and profit and loss statements.

4/18 to 11/21 Sales Associate Manager - best choice construction - Pascagoula, MS

* Made engaging sales presentations to new clients, explaining technical information in layman's terms to promote features

and expand the client base.

* Answered an average of 25 calls, emails, and faxes per day, responding to customer inquiries, resolving problems, and

informing customers about new products.

* Built international business relationships to help business units expand internationally.

* Copied, logged, and scanned supporting documents before filing everything in the client's files.

Taught employees how to sell effectively and encouraged cross-selling to increase revenue.

* Was able to effectively respond to customer requests via phone and email, as well as answer questions and inquiries.

* Cut costs by negotiating contractor prices, terms, and service agreements effectively.

6/15 to 4/18 Salesperson - Metro Painting Inc - Byram, MS

« Improved my customer service and telecommunications skills to build long-term relationships.

* Elicited information from customers by asking open-ended questions and assisting them in selecting appropriate

merchandise.

« Engaged customers in social conversations to create pleasant and easy shopping experience.

* Provided each customer with top-notch, personalized service and courteous support to increase sales and customer

satisfaction.

* Developed and grew leads through repeat business and customer referrals.

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