Charon Torain

A Proven Professional with a ready, willing & able attitude seeking an Administrative

Assistant or Customer Service position.

New York, NY 10039

ad2zjh@r.postjobfree.com

+1-310-***-****

A self-motivated innovator with a record of success in executive-level administrative, management and customer service. Demonstrates strong communication skills and ability to work effectively with others as well as independently. Mac & PC Savvy; Proficient using all Microsoft Applications including Word, Outlook, Excel, Access and PowerPoint. Great with all people. Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Eligibility Specialist

HRA-Medicaid - Brooklyn, NY

October 2023 to Present

As a Medicaid Eligibility Specialist, I determine whether a person is eligible for enrollment in the Medicaid program and other forms of government aid related to health care. My duties include reviewing each applicant’s application to confirm that the financial statements and other personal information are accurate. Review all required documents that lead to approval or denial of the application. Marketing, Events & Entertainment Mangement /Self Employment Xquisite Solutions - New York, NY

September 2013 to Present

• Coordinated and Executed marketing campaigns for various brands.

• Booked entertainment services for special events, corporate events, weddings, etc.

• Maintained ongoing relationships with clients who contracted Xquisite Solutions to provide promotions, marketing, event planning and entertainment services.

• Handled all bookings, contracts, riders, etc. for several bands and artists. Community Relations Specialist

Affinity Health Plan - Bronx, NY

April 2013 to August 2013

• Worked under the supervision of the Community Relations Manager and Director of Community Relations.

• Developed marketing sites and opportunities within the Brooklyn area for Affinity’s marketing team and facilitated enrollers to generate leads.

• Established relationships with local health centers, community based businesses, churches, etc to create ongoing community partnerships.

• Assigned to set-up, assist and represent Affinity Health Plan at community events that we were invited to or special events sponsored by Affinity or (Job Fairs, Street Festivals, Summer Markets). Independent Contractor/Campaign Manager or Brand Ambassador Various Marketing Companies - New York, NY

2010 to 2012

Develop creative marketing and promotions strategies for various brands.

• Mangage & execute marketing campaigns using street teams and guerilla marketing tactics for various brands.

• Identify target market and demographics surrounding the campaign to arrive at high brand awareness.

• Coordinate special events, recruit and manage street team or campaign brand ambassadors to greet and provide brand samples to potential customers, provide free samples to promote clients' brands. Executive Assistant

Johnson-Mclean Technologies - New York, NY

2007 to 2010

Provided executive-level administrative support to the CEO

• Plan and coordinate corporate luncheons and develop presentations for related on and off-site meetings.

• Processed monthly expense reports, managed capital purchases, direct vendor relations, generated and maintained equipment tracking records. Maintained CEO's Budgeting, Accounts Payable and Receivables using QuickBooks.

• Maintained calendar, travel arrangements, meeting schedules, company meetings and errands as needed.

• Screened and re-routed client base calls. Accompany visitors to meeting location and ordered inventory for the office.

Receptionist/Administrative Assistant

Williams Image Group - New York, NY

2005 to 2007

Answered heavy phones, prepare documents and maintained files. Handled production coordinating, preparing image packages, and open and distribute mailings.

• Maintained CEO's calendar, travel arrangements, meeting schedules, company meetings and errands as needed.

• Screened and re-routed client base calls.

• Accompany visitors to meeting location

• Reserved studio and shooting locations and secured location vans, motor home rentals and all necessary new york city parking permits.

Customer Service Representative/Administration Manager (Acting) Verizon - New York, NY

1994 to 2004

Responded to customers concerning with billing and order inquiries. Processed orders for new service, phone line features and handled any miscellaneous correspondence to address customers concerns or to improve customer relations.

• Researched billing discrepancies and processed company billing adjustments accordingly.

• Acted as an Force Manager monitoring the length or call activities to assure quality customer service for 1 year.

• Acted as an Administration Manager responsible for keeping track of time employee sick days, vacations days, personal days, overtime. Administered employee disciplinary actions and suspensions due to the Verizon's Principals, Policies and Procedures.

Education

Business Administration

Fordham University - Bronx, NY

Liberal Arts

Hostos Community College - Bronx, NY

Skills

• A self-motivated innovator with a record of success in executive-level administrative, management and customer service. Demonstrates strong communication skills and ability to work effectively with others as well as independently. Mac & PC Savvy; Proficient using all Microsoft Applications including Word, Outlook, Excel, Access and PowerPoint.

• Personal Assistant Experience

• Presentation Skills

• Office Management (10+ years)

• Event Planning

• Time management (10+ years)

• Organizational skills

• Negotiation

• Marketing

• Presentation skills

• Project management

• Customer service

• Leadership

• Personal assistant experience

• Accounts receivable

• Adobe Photoshop (5 years)

• Research

• Supervising experience

• Dealership experience

Contact this candidate