Utica, NY, *****, US Kathie +* ***-***-Brindisi **74 ad2zhs@r.postjobfree.com

WORK HISTORY

Payment Posting Supervisor at St. Elizabeth Medical Center 10/2010 - 03/2020 (9 years)

St. Elizabeth Medical Center Utica, NY

Conducted quarterly and annual reviews of direct reports. SKILLS Received and submitted payments and applied amounts to customer Regulatory compliance

balances. Filing documents

Reached out to certain insurance providers to collect outstanding Data entry skills

payments via one time or negotiated installment methods. Payment handling

Prepared reports and financial statements for review by management. Statement reconciliation

Provided information and knowledgeable support for emailed and telephone requests.

Kept team on task and payments moving by quickly scanning, processing and storing documents.

Completed month end and year end closings, kept records audit ready and monitored timely recording of accounting transactions. Articulated growth objectives and operating plans. Established plans for daily operations.

Maintained current and accurate cash balances for all accounts in department.

Directed work of team of 10 Posting Representatives and one Posting Specialist handling AP AR, budgeting collections and all other payment functions.

Billing Coordinator at The Neighborhood Center

09/2001 - 05/2011 (10 years)

The Neighborhood Center Utica, NY

Responded to telephone and in person inquiries with full knowledge of billing department processes.

Contacted insurance providers to verify insurance information and obtain billing authorization.

Completed documentation, reports and spreadsheets of financial information.

Developed effective invoicing procedures alongside accounting staff and contracts department to maximize effectiveness of billing operations. Prepared accounts for financial audits and supported audit process. Managed daily operations for billing department handling large amounts per month in payments from insurance companies and patients through the clinics.

Oversaw activities of 5 staff processing all payments coming in the office from the 2 clinics each week.

Processed and sent invoices, adjustments and credit memos to customers.

Answered customer invoice questions and resolved issues discovered during invoicing and collection process.

Performed data import, scanning or manual keying processes to verify invoice accuracy.

Investigated and resolved issues to maintain billing accuracy. Submitted claims to insurance companies and researched and resolved denials and explanations of benefit rejections.

Established, enforced and optimized billing procedures to streamline operations and minimize aging balances.

Liaised with patients, insurance companies and billing personnel to create and post bills, obtain payments and update system. Scheduled patients and updated insurance, payment history and personal information.