Customer Service Delivery Driver

ERNST JUNIOR WAYACK

Davenport FL (***) *** - **** *****************@*****.***

PROFILE

Organized, dedicated and ambitious in the making professional with excellent attention to detail, seeking an entry-level position in a reputed organization where I can learn new skills, expand my knowledge, leverage my learnings, and contribute to the organization’s growth. EXPERIENCE

Sep 2023 - Present

Jan 2020 -

Jun 2021

Delivery Driver Amazon

• Delivered packages in a timely manner, ensuring 100% on-time delivery rate.

• Managed a daily average of 150 deliveries, maintaining high productivity and efficiency.

• Utilized GPS technology and route optimization software to optimize delivery routes, resulting in a 20% reduction in driving time.

Sales Assistant Manager Paryaj Promo (Haiti)

• Ensures operational excellence by performing managerial tasks, such as scheduling, maintaining inventory, evaluating employee performance, and customer service.

June 2021- Mar

2023

Self-Work Uber Driver (Dominican Republic)

• Completed successful food delivery drives. Maintained 100% clean driving record. Ensured riders had a pleasant trip resulting in 4.5 rating.

EDUCATION

Canado, Port Au Prince - Haiti

2018: Associate Degree in Computer Engineer and Technology Lycée Antenor Firmin, Port Au Prince - Haiti

2015: Graduated High School

KEY SKILLS AND CHARACTERISTICS

· Critical Thinking

· Handling Pressure

· Leadership

· Problem Solving

· Load Management

· Safe Driving

· Microsoft Office

· Customer Service

· Bilingual

· Computer Skills

· Time Management

· Safety Regulation

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