Junior security analyst, junior SOC analyst, IT technician

MEDHANE DANIEL

Charlotte, NC 916-***-**** www.linkedin.com/in/danmed

Professional Summary

Dedicated and detail-oriented Security technician with hands-on experience in monitoring systems and ensuring security tools remain current. Skilled in maintaining secure and reliable workstations while demonstrating strong problem-solving abilities and a proactive approach to system maintenance. Conducting hardware troubleshooting, excellent documentation and reporting skills, and proven experience collaborating with diverse teams to achieve organizational goals. Known for providing compassionate support and contributing effectively to cross-functional environments. A motivated professional seeking to leverage technical expertise and interpersonal skills to protect systems and ensure optimal security performance. Key Skills and Qualities

● Strong attention to detail

● Proficiency in using surveillance software

● Ability to stay calm under pressure

● Knowledge of security protocols

● Effective communication and reporting

skills.

● Hardware Troubleshooting

● Manage Access Control Systems

● System Monitoring

● Teamwork and Collaboration

● Professionalism and Integrity

● Data Entry

● Adaptability and Learning Agility

● Customer Support

Education

● CompTIA CySA+ Certified CompTIA Raleigh, NC Nov 2024

● AAS Degree in Cybersecurity Forsyth Technical CC Winston-Salem, NC Sep 2021 – Jul 2024

● Cisco Networking Academy Computer Networking Remote Jul 2024 – Aug 2024

● Microsoft Network Associate Remote Aug 2021 – Sep 2021 Work Experience

Self-Employed Online Seller Charlotte, NC June 2018 - Oct 2023

● Product Sourcing

● Pricing Strategy

● Online Marketing on eBay, Amazon, and Facebook Marketplace

● Customer Service

Allied Universal Security Hospital Security Technician Sacramento, CA Oct 2012 - Mar 2017 Monitoring and Surveillance

● Oversee hospital security systems, including CCTV cameras, access control, and alarm systems.

● Monitor live video feeds to detect unauthorized access, suspicious behavior, or emergencies. Access Control Management

● Ensure proper functioning of badge systems and biometric scanners.

● Monitor restricted areas, such as operating rooms, pharmacies, and data centers. Incident Response

● Respond to security incidents, such as unauthorized access, theft, or aggressive behavior.

● Coordinate with hospital security officers and local law enforcement as needed. Safety Compliance

● Enforce safety-related hospital policies, such as proper visitor screening or restricted area protocols.

● Regular safety drills include fire, active shooter, or disaster preparedness. Data Management

● Maintain logs of security incidents and system access records.

● Ensure proper data retention and compliance with privacy regulations (e.g., HIPAA). Allied Barton Security Security Officer Sacramento, CA Dec 2010 - Aug 2012 Equipment Management:

● Operate and maintain surveillance equipment like CCTV cameras, motion detectors, and software systems.

● Troubleshoot hardware/software issues or liaise with technical teams for repairs. System Audits:

● Regular checks on surveillance systems are conducted to ensure they are functional and up to date.

● Ensure data retention policies are adhered to for video and records. Coordination with Teams:

● Work closely with security, IT, and management teams to mitigate risks.

● Assist law enforcement with investigations by providing surveillance footage or analysis. American Corporate Security Surveillance Officer Sacramento, CA Jun 2008 - Nov 2010 Monitoring Activities:

● Observe live or recorded video feeds to detect unusual or suspicious activities.

● Monitor security systems, alarms, and access control points. Incident Detection and Response:

● Identify potential security breaches, thefts, or rule violations.

● Respond promptly to incidents, escalating to appropriate personnel when needed. Reporting:

● Document all incidents with detailed, accurate reports.

● Communicate findings to management or law enforcement, if applicable.

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