Robert Winiecki

Placerville, CA *****-****

775-***-**** ad2zem@r.postjobfree.com

PROFESSIONAL SUMMARY

Successful Logistics Manager expertly handles fast-paced distribution operations. Excellent scheduler and logistics coordinator tackles problems head-on and continuously improves strategies to keep group responsive to changing workloads and customer requirements. Leads highly safe and efficient systems and teams. SKILLS

• Technical troubleshooting • Issue research • Supply chain management

• Safety management • Vehicle maintenance • Hazardous material handling

• Logistics management • Transportation management EXPERIENCE

OCTOBER 2023-CURRENT

Airport Warehouse Team Member/ Ramp Agent

WFS Sacramento Int. Express Operations

• Awarded “Prime Performer” Pin for excellence in training and work ethics.

• Load and unload cargo (mail, express, freight, and company material) on and off client aircraft and tractor trailers.

• Sort and forward high-volume mail and freight to multiple locations from multiple locations.

• Work effectively with company teammates while sustaining a high standard of ethics in a diversified culture environment.

• Communicate with multiple supervisors while working in teams and autonomously without direct supervision.

• Welcome and train onboarding team members in an “on the job training” environment.

• Assist team members in obtaining productivity goals while adhering to the highest standards of safety.

• Lead by example while exemplifying safety, productivity and superior ethical custody of client property. FEBRUARY 2022-CURRENT

Technical Support Specialist

Pak Win Solutions Glendale, AZ

• Diagnosed and resolved technical hardware and software issues. 100% success rate.

• Facilitated wide-ranging customer experience levels by adjusting technical support strategies. 50% effective, 100% of the time.

• Simplified issues using 30% personal expertise and 70% scripted repair trees. Over one year of experience.

• Investigated trace root causes of malfunctions in hardware and software. Ongoing training with 100% completion.

• Systemized technical support results by replicating issues in lab environments. 18 labs performed.

• Upgraded the company’s reputation for service excellence by maintaining strict professionalism standards and minimizing errors in support processes. 100% all the time.

• Enabled teammates to handle different cases, resources and process needs without supervision.

• Identified and resolved issues using software and hardware. NOVEMBER 2020-OCTOBER 2023

Senior Logistics Manager

Alto Tech, Inc. Grass Valley, CA

• Applied stock-control policies and procedures to receive, inspect, store and safeguard inventories, supplies and equipment. Implementation successfully completed in less than 30 days.

• Managing supply chain operations to maintain inventory levels and support operations. Awarded "Zero-Loss Award" 2021

• Drafted and adheres to freight-cost estimates to mitigate expense overages. Saved the company over $1800 in budget year 2021- 2022 compared to previous year.

• Communicates and fosters on-time and under-budget shipments with continuous supervision of warehouse, freight and stocking processes. Completed 90 days of excellent service with high value inventory.

• Calculates and oversees fleet maintenance, keeping vehicles in good operating condition. Maintains a fleet of specialized vehicles for immediate deployment.

EDUCATION

Certification - CRIMINAL JUSTICE

Sacramento State University, Sacramento, CA

COMMUNITY SERVICE

• 10 years working with homeless and less advantaged in several communities. San Francisco, Sacramento, California foothill communities, Reno, Nevada and Rio de Janeiro, Brazil.

• Served Christmas dinners to communities, Elk's Lodge.

• Provided clothing and personal items, Catholic Community Services.

• Weekly pledge to G.E.F.F.A (Brazil) homeless support, Rio de Janeiro favelas'. VOLUNTEER

MARCH 2019 - CURRENT

Community Volunteer

• Learned tasks quickly to improve performance.

• Treated people from all backgrounds with dignity and respect.

• Attended community events and meetings to promote organizational goals.

• Sorted donations to local hospitals and homeless shelters for those with special needs or circumstances.

• Prepared food and beverages for delivery to sick people and those in need.

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