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Call Center User Support

Location:
Houston, TX
Posted:
January 21, 2024

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Resume:

LUIS ALBERTO ASPIAZU BAJANA

Houston Texas - 1-832-***-**** - 10110 Westview Dr. 77043

ad2zdr@r.postjobfree.com

Education

Espol University - Ecuador

Graduate in management information systems 2012

Espol University - Ecuador

System analysis 2010

Experience

Sipecom - June. 2011 - June. 2012

User support and system maintenance

Telalca - March. 2014 - June. 2015

Call center user support, call management and reports, ticket attention. Tarbifie - Sept. 2016 - Sept. 2018

Development and maintenance of websites for the sale of used vehicle fleets. Miami – USA. Mr Jons Yan.2019 - Sept. 2023

Development of advertising campaigns for the creation, management and optimization of ads such as Google ads, Facebook Meta, among others.

Creation and support of the website in Wordpress. Translated from Spanish to English - www.onlinedoctranslator.com Skills - Programming

Frontend

Programming languages: HTML, CSS, JavaScript

Frameworks and libraries: Angular, jQuery

Development tools: Visual Studio Code, Chrome DevTools

Responsive web design

Web accessibility standards

Backend

Programming languages: Python, C#

Frameworks and backend technologies: .NET

Databases: MySQL, Oracle, SQL Server

APIs and web services: REST, SOAP

Development tools: Visual Studio

Digital Marketing

Management of accounts and advertisements on social networks.

Management of accounts and ads in SEO search engines.

Advertising Campaign Management (Facebook, Google). References

Manuel Cruz Luzuriaga, Ph.D.

Postdoctoral Research Fellow

Boston University

ƒ +1-970-***-****.

Karen Vallejo C.

Teacher assistant

ƒ +1-860-***-****.

Luis Aguilar

Relationship manager

ƒ +1-832-***-****

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Contact this candidate