Dana Graham

ad2zdi@r.postjobfree.com

706-***-****

Objective

To obtain a job that I can apply my scheduling, coding and billing skills and training to.

Experience

October 2019 to present

Centralized Scheduler, Piedmont Augusta

Scheduling after hospital discharges, proofreading doctors’ notes, in order to make the correct appointments for each patient.

Calling, emailing, and faxing appointments to offices.

Setting up triage calls for nurses.

Transferring incoming calls.

June 2015 to October 2019

Customer Service Representative, Piedmont Augusta

Positioned at the main information desk, I greeted patients or visitors upon their arrival at the hospital to ensure they were given the exact location for their appointment or to guide them to the patient room for their visitation.

Reported directly to the Access Services Manager.

Answered phones to assist patients and visitors.

Education

Midland Valley High School, 1984-1988

Miller-Motte Technical College, October 2021 to September 2022.

Medical Coding and Billing Certificate.

3.0 GPA

NHA Certification available upon request.