Cassandra Puckett

Human Resources and Customer Service

Puxico, MO 63960

ad2zcb@r.postjobfree.com

+1-573-***-****

Authorized to work in the US for any employer

Work Experience

Human Resources Assistant III

Amazon.com - Seattle, WA

May 2022 to December 2023

I worked remotely for the Disability and Leave Services department helping Amazon employee's with their leave of absence, accommodations, PTO, and helped with applying for different types of leaves, and general questions they had as employee's of the company. Sales Manager/ Client Retention Specialist

SKC Enterprises Inc. dba Rent One - Poplar Bluff, MO August 2019 to February 2021

Boosted revenue and facilitated sales activity while developing consistent employee measurements for exceeding goals.

Formalized sales process to enhance operations and promote acquisition of new customers. Supported all sales team members to drive growth and development. Provided information on company promotions and special sales to customers. Boosted team morale and overall sales volume by involving the team as a whole. Exceeded sales goals and improved profit.

Machine Operator/Assembler/Trainer

Midcontinent Steel And Wire Inc - Poplar Bluff, MO April 2018 to July 2019

Setup, operation, and training team members to run the machines and work on them. Attended monthly safety meetings to ensure machine operation safety. Operated wide variety of equipment and hand tools. Operated equipment such as Zeus Nail Collator and Zeus Double Wire Nail Collators. Performed routine preventive maintenance to ensure that machines operated efficiently. Completed work according to schedule and helped struggling team members. Responsible for wide variety of duties.

Store Assistant Manager

Dollar General - Puxico, MO

August 2017 to April 2018

Assisted Manager and Associates in meeting standards for customer service and quality. Trained and managed associates in customer service and sales techniques. Maintained an exceptionally clean, customer-friendly and well-run store. Completed all daily tasks and special assignments with an efficient and quality-driven approach. Managed the scheduling for store shifts so that there was proper staffing at all times. Processed payments for credit and debit cards and returned the proper change for cash transactions. Education

12-GED in All

Obion County Central High School - Troy, TN

August 1994 to May 1998

Kaplan University - Davenport, IA