ERIC HEROD

Irving, TX *****

ad2z8v@r.postjobfree.com / 817-***-****

SUMMARY

Detail-oriented Assistant Manager offers a more progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking and decision-making skills. SKILLS

Excel (10+ years)

Microsoft Excel (10+ years)

Microsoft Word (10+ years)

Word (10+ years)

Typing

MoniAssist, QuickBase

EXPERIENCE

Assistant Manager / NAUTILUS HYOSUNG - Irving, TX 10/2016 - 05/2023 Determine schedules, sequences, and assignments for work activities, based on work priority, quantity of equipment, and skill of personnel

Monitor tool and part inventories and the condition and maintenance of shops to ensure adequate working conditions

Investigate accidents or injuries and prepare reports of findings Compile operational or personnel records, such as time and production records, inventory data, repair or maintenance statistics, or test results

Develop, implement, or evaluate maintenance policies and procedures Inspect and monitor work areas, examine tools and equipment, and provide employee safety training to prevent, detect, and correct unsafe conditions or violations of procedures and safety rules Meet with vendors or suppliers to discuss products used in repair work Participate in budget preparation and administration, coordinating purchasing and documentation and monitoring departmental expenditures.

Dispatcher/Lead / Nautilus Hyosung - Dallas, TX 11/2014 - 05/2023 Established fruitful business development strategies to ensure long-term success Set standards and objectives for different stores and departments Optimize and oversee operations to ensure efficiency Ensure compliance with company's policies and operational guidelines Deal with problems by providing creative and practical solutions Evaluate performance using key metrics and address issues to improve it Report to management on progress and issues

Assist upper management in decisions for expansion or acquisition Lead Receptionist / GOLD'S GYM INTERNATIONAL - Dallas, TX 07/2011 - 10/2014 Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations

EH

Transmit information or documents to customers, using computer, mail, or facsimile machine Hear and resolve complaints from customers or the public File and maintain records

Collect, sort, distribute, or prepare mail, messages, or courier deliveries Receive payment and record receipts for services

Schedule appointments and maintain and update appointment calendars Keep a current record of staff members' whereabouts and availability Manage staff, preparing work schedules and assigning specific duties Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory Manage the movement of goods into and out of production facilities Plan store layouts or design displays.

Recruiter / BLUE EDGE RPO - Irving, TX 03/2006 - 07/2011 Write training manuals to be used by survey interviewers Hire and train recruiters and data collectors

Collaborate with other researchers in the planning, implementation, and evaluation of surveys Direct updates and changes in survey implementation and methods Monitor and evaluate survey progress and performance, using sample disposition reports and response rate calculations

Direct and review the work of staff members, including survey support staff and interviewers who gather survey data.

Receptionist / BALLY TOTAL FITNESS - Dallas, TX 03/1999 - 06/2010 Greet, register, and assign rooms to guests of hotels or motels Verify customers' credit, and establish how customer will pay for accommodation Contact housekeeping or maintenance staff when guests report problems Make and confirm reservations

Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers Review accounts and charges with guests during check out process Clean and maintain lobby and common areas, such as restocking supplies and watering plants Date-stamp, sort, and rack incoming mail and messages Plan, schedule or supervise work of other employees Arrange tours, taxis, or restaurant reservations for customers. EDUCATION AND TRAINING

TEXAS A&M: Graphic Design 08/1998

Teaxs A&M- Commerce - Commerce, TX

High School Diploma

BOOKER T WASHINGTON HIGH SCHOOL FOR THE PERFORMING & VISUAL ARTS - Dallas, TX Bachelor's degree

ADDITIONAL INFORMATION

Willing to relocate to:, Las Colinas, TX - Dallas, TX - Coppell, TX Authorized to work in the US for any employer