Jason Sands

Pensacola Fl

865-***-****

ad2z85@r.postjobfree.com

Summary of Skills

• 25 years of Quality Management.

• 9 years of Management.

• 18 years Kaizen Leader.

• Troubleshooting expert at component level.

• Excellent verbal and written communicator with customers and departmental liaison.

• Proven problem-solving ability.

• Oversee and direct process quality audits and internal audits of the Quality Management System.

• Ability to provide proactive leadership and demonstrate commitment to quality standards/processes.

• Technical ability to review, understand, and interpret documentation, drawings and specifications in accordance with military standards and customer requirements.

• AS9100D / ISO 9001 certified Internal Auditor.

• Experience with RCCA, CAR, RMA, MRB, ASL, 8D, 6S, IPC-A-610, J-STD-001.

• Experience in defense and aerospace manufacturing standards and requirements Excellent communication skills (both verbal and written).

• Professional attitude and appearance toward customer and co-workers.

• Able to multitask and manage multiple projects at one time.

• Knowledge of business systems including ERP and Microsoft Office.

• Experienced and comfortable facilitating audits with customers and registrars.

• Seasoned leader in Root Cause Analysis and Corrective Actions (RCCA). PROFESSIONAL EXPERIENCE

Quality Systems Manager, Mercury Mission Systems 01/2022- 01/2024

• Managing staff of 8 in the Quality Control and Quality Assurance division and maintaining AS9100 / ISO 9001 compliances and certifications.

• Oversee training matrix and training of employees.

• Correct and improve processes to reduce internal and external nonconformance.

• Provide support to in-house sales representatives to support current business and acquisition of new business, proposals, and contract review.

• Participate in the planning and implementation of management team’s improvement initiatives.

• Identify and oversee the requirement and acquisition of inspection equipment.

• Collaborate with software engineering, electrical engineering and mechanical engineering on design & develop of new product.

• Issue internal corrective actions for improvement opportunities on projects, including customer complaints.

• Enhance customer relations by providing purchasing, manufacturing, engineering, with technical support.

• Responsible for managing receiving, in-process, and final inspection technicians and quality engineers.

• Coordinate with engineering and manufacturing on resolving external and internal corrective actions.

• Maintain Quality Management System, Quality Manual, and procedures.

• Lead the quality system team to ensure the quality system processes are up to date to regulatory requirements, are appropriate for the organization, and provide support to product quality.

• Responsible for the implementation and maintenance of the Quality System.

• Oversee and administer the QMS tools across the enterprise in collaboration with vendors ensuring system Continuity.

• Accountable for all activities required by the business to report metrics aimed at the continuous improvement of quality processes, systems, and practices.

• Promote and champion activities and initiatives aimed at improving the organization’s quality culture.

• Collaborate effectively with the organization by providing quality system relevant analysis to aid in process improvements and product quality.

• Responsible for internal and external audits and overall enterprise audit readiness.

• Reviews documentation related to internal and external manufacturing processes to ensure quality products are delivered to the customer.

• Supports cross functional teams that review quality data on yields, rework, scrap, and non-conformance aging.

• Analyze and resolve process issues varying from basic to very complex.

• Lead corrective action meetings, identifies trends, assists in problem resolution, and ensures responsible parties meet commitments.

• Lead a team that actively participates on Material Review Boards and Failure Review Boards which includes dispositioning non- conforming hardware, identifying hardware containment requirements, identifying appropriate root cause and corrective action is taken to prevent recurrence.

• Lead QEs who perform assessments and audits on processes and procedures to ensure compliance to specifications, engineering drawings, procedures and ISO-9001 / AS9100.

• Evaluate the design assurance activities and implementation of production process methodology to prevent impacts to production velocity and quality.

• Interfaces with customers, suppliers, and program personnel on quality related issues.

• Utilizes lean initiatives to reduce waste and maintain continuous improvement.

• Makes the final decision on acceptability of product.

• Interface with all areas of the organization to ensure metrics, trending, tracking, and KPIs are reported on time and escalated as appropriate based on established internal and external requirements.

• Analyze data from statistical process (SPC) control charts from the manufacturing areas.

• Analyze scrap and issue cause and corrective actions as needed.

• Issue and coordinate corrective actions (5 why), 8D methodology.

• Mange Approved Supplier List and Supplier Quality management.

• Assist engineering in process change notifications (PCN) and coordinate with customers for product quality issues.

• Preparation and review of AS9102 First Article Inspection Reports.

• Material Review Board analyze non-conforming material and issue corrective actions as needed.

• Manage/oversee gage calibration and maintenance. Quality Manager, Avalex Technologies 08/2021-01/2022

• Manage a staff of 7.

• Interface with Supplier Representatives to communicate issues related to supplier defects.

• Conduct root cause analysis on product quality issues, identify trends, and communicate with other functional departments for resolution.

• Develop, establish and optimize quality inspection methods, test methods, and product specifications.

• Participate in corrective and preventive actions, change control process, risk assessments, and customer complaint resolution.

• Participate or lead in change control activities to include risk analysis (Failure Mode Effects Analysis), Qualification Protocols, and review or Draft Qualifications reports or other studies.

• Plan and conduct Test Method audits; provide recommendations for retraining and/or methods improvement where necessary.

• Conduct trend analysis on historical data to identify process improvement opportunities.

• Provide on-floor support for analysis of process and product nonconformance and recommend corrective and preventive actions, where necessary.

• Support product and process validation activities.

• Plan, schedule, direct, and evaluate studies to decrease test variation due to operator, test methods, and equipment.

• Provide recommendations for improving the quality of products, processes, and information systems.

• Maintain product specifications and process targets as they apply to the statistical process control system.

• Prepare regulatory responses / complete questionnaires on product specific enquiries related to product manufactured by media sites for Customer Services, Product Management or site Quality.

• Familiar with common electronics laboratory instruments and common mechanical inspection tools.

• Knowledge of statistics, trend analysis and metrology.

• Exceptional communication skills, Ability to interact with all areas, team player. Quality Engineer, Avalex Technologies 03/2018- 8/2021

● Read and interpret documents such as engineering drawings and procedures, quality procedures and work instructions, test procedures, design documentation, Configuration Management documentation, operating and maintenance instructions, etc.

● Lead contact with customer on any significant quality events. Quality Assurance point of contact for customers on large government programs.

● Partners with manufacturing, engineering, and suppliers to ensure that requirements are met and correctly documented.

● Ensuring compliance with company policies, practices, procedures and work rules to support and maintain AS9100D compliant Quality Management System.

● Generates performance metrics for programs to track and monitor product/process Quality through the various product life cycle stages

(i.e., supplier, assembly, test and field performance).

● Provides corrective action, trend analysis, and failure documentation for products and processes.

● Lead Material Review Board (MRB) and Root Cause Corrective Actions (RCCA) for assigned programs.

● Preparation and review of AS9102 First Article Inspection Reports (FAIR).

● Lead the Quality Engineering, Quality Inspection and Continuous Improvement functions.

● Drive the quality system process development activities in accordance with AS9100, ISO9001.

● Monitor incoming material quality and work with suppliers to improve as-received quality levels.

● Drive timely root cause analysis and implementation of preventive corrective actions for quality issues.

● Review quality document changes (e.g., ECNs, Procedures, work instructions).

● Drive effective qualification of product and process changes to ensure a high level of quality.

● Manage Internal Audit program, Approve Supplier / Vendor List, Manage Key Process Indicators (KPI). Quality Engineer, Fort Walton Machining 02/2017 – 01/2018

● Prepare Corrective Action Report, Create Corrective Action Plan, Root Cause Corrective Action document preparation, Return Material Authorization.

● Conduct Quality Clinics to establish root cause of component defects.

● ISO 19001 / AS9100 Internal Audit of Quality Management Systems, Perform Audit-Pre and Post Activities, Interviewing and Gathering evidence for audit completion.

● Maintained internal corrective action system, verify effectiveness of Corrective Actions.

● Maintain Quality Records and Documents.

● Develop and Coordinate training for QMS, CAR, and ISO 19001 / AS9100D audits.

● Ensuring compliance with company policies, practices, procedures and work rules to support and maintain AS9100D compliant Quality Management System.

● Point of contact with customers on quality events.

● Tracking and resolving all customer complaints and completion of 8D for each issue.

● Environmental Health and Safety committee member.

● Devise and establish company’s quality procedures, standards and specifications.

● Review customer requirements and making sure they are met.

● Implementing company quality controls and policies.

● Interacted with customers and suppliers on quality issues plus resolution of any problems within process and final product acceptance.

● Responsible for conducting and supervising internal audits.

● Researching and reviewing customer feedback and using it to inform quality processes and decisions.

● Monitoring the ongoing performance and outputs of Quality Management process.

● Direct teams across the business to ensure quality frameworks are implemented.

● Provide updates to senior managers and directors around quality issues.

● Lead AS9100D, NADCAP, Internal audits, Corrective Action Teams.

● Worked with suppliers on reducing non-conformances.

● Preparation and review of AS9102 First Article Inspection Reports. Quality Engineer, Denso Manufacturing 03/1998 – 10/2016

● Troubleshooting of parts to ensure customer satisfaction, testing durability of parts, teamwork to prevent non-conformance of company standards.

● Established Key Process Indicators and implemented preventive and corrective actions to eliminate the root causes of poor quality and delivery problems.

● Creating presentations in PowerPoint for continuous company improvements.

● Created SOP's and training guides for projects involving multi-departmental coordination.

● Taught QA/QC and Production teams proactive "Production Quality Control" concepts and specifics, designing and implementing the complete system.

● Read and interpret blueprint drawings.

● Compiled all technical data of non-conformances.

● Carried out and documented first piece in process and final inspection, determined and reported non-conformances.

● Maintained quality records and documents.

● Verified compliance to customer drawings specs and additional requirements.

● Preparing and maintenance of department data in Excel and Access, generating documents in Word.

● Leader of Kaizen Team of 15 employees.

● Coordinated Training of new Team Members.

General Manager, The Master’s Touch Wholesale 1997 – 1998

● Commanded training, payroll, productivity, and scheduling for crew of 20 employees.

● Recruited and negotiated contracts with suppliers, created positive customer bases with buyers.

● Accounts payable, general accounting and bookkeeping.

● Collect accounts receivable payments and take action as necessary with past due balances, identifying and reconciling disputed amounts, creating debit and credit memos and generally improving cash flow.

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Assistant General Manager, Pepsi Corporation 1992 – 1997

● Controlled staffing, training, payroll, productivity, sales forecasting, and schedule planning for a crew of 40.

● Profit and Loss management by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate action.

● Accounts payable and accounts receivable.

EDUCATION

● Affiliate Broker Licensing; Professional School of Realty Knoxville, TN

● Majoring in Management; Pellissippi State Community College Knoxville, TN

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