MC

Mackenzie Cook

Professional Summary

Self-motivated Sales Account Executive with a history in account management. Poised professional with a background in developing loyal, professional relationships with clients. Known for excellence in product knowledge, sales pipeline expansion and customer retention.

Work History

United Wholesale Mortgage - Account Executive

Pontiac, MI

05/2023 - Current

Stoney River Steakhouse - Hostess/Server

Troy, MI

01/2023 - Current

Stratosphere Quality - Quality Inspector

Detroit, MI

04/2021 - 09/2021

● Cultivated enduring relationships with broker accounts across all 50 states. Provided comprehensive training and education to brokers on programs, products, guidelines, and processes.

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● Served as clients' primary resource for guidance and solutions. Delivered real-time information on the latest products, resources, and industry updates.

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Championed brokers, aiming for success in every loan; monitored and managed account performance in the pipeline to surpass sales goals in business-to-business sales.

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Significantly boosted sales through successful upselling of higher-end products to customers.

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Managed banquet food station setup, coordinated service across multiple dining areas, and ensured a positive dining experience by efficiently handling reservations and waitlists as the first point of guest contact.

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Conducted regular visual inspections to identify and address tolerance and compliance issues.

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Recorded inspection and test data, including weights, temperatures, grades, and quantities; collaborated with customers to efficiently improve quality issues.

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ad2z82@r.postjobfree.com

313-***-****

Sterling Heights, MI 48313

Skills

Microsoft Office (Outlook, Word, Excel,

and Powerpoint)

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● Customer Service

● Coordinate Events

● Business Correspondence

● Spreadsheet Expertise

● Project Support

● Business to business sales

Education

05/2023

Siena Heights University

Adrian, MI

Bachelor of Arts: Business Administration,

Health Care Management

Women's Basketball Scholarship Recipient

& Team Member

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Students Wired for Achievement and

Greatness (S.W.A.G.) Scholarship

Recipient

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Robert and Bonnie Torgow Memorial Fund

Scholarship Recipient

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Accomplishments

Team American Heart Association Heart

Saver Adult CPR AED, Bloodborne

Pathogen, BLS Certification

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● American Heart Association, HOSA

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