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Business Analyst Client Services

Location:
Atlantic City, NJ
Posted:
January 22, 2024

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Resume:

Latchmi (Sandy) Jagarnauth

** ********** ***** ******** **** NJ 08401. Email: ad2z6b@r.postjobfree.com. Cell # 732-***-****

Manager with extensive experience in people management, banking and finance. Professional capabilities include cash management, client services, Trade Capture/Processing, Foreign Exchange and Risk Management. Project Life Cycle familiarity in agile and waterfall methodologies. Proven ability to balance multiple priorities, mentor junior associates and provide solutions for client services’ projects and programs. Benefited from longevity at the bank to become a subject matter expert (SME) for business process and continuity. Responsible for ensuring smooth transitions with new clients and new systems.

PROFESSIONAL EXPERIENCE

VP, Sr. Business Analyst - Enterprise Risk Initiative, BNY Mellon 12/2012-03/2018

•Provided business analysis, solution definition and project implementation support as a SME for a highly visible regulatory program with differing work streams.

•Managed requirements gathering from end users, trained Business as Usual (BAU) team on new functionality and lead Scrum of Scrum meetings for each release of the implementation.

•Facilitated Operational Readiness meetings to implement negative acknowledgement (NACK) for BAU team upon program completion.

•Liaison to Credit Risk Officer to form change management team to ensure regulatory MRAs and MOUs were completed then followed throughout department.

•In-depth knowledge and experience of working in a Credit Risk Management environment. Managed Business Analysis teams to gather, analyze and document requirements. Solid knowledge of Intraday Exposure/ Direct Exposure and other regulatory initiatives for Credit Risk.

•Facilitated working sessions with IT teams to drive and support the right scoping and delivery of enhancements and new features.

•Work closely with the Capital Market team to understand their daily exposure to securities trading and requirements for the purpose of Credit Risk Exposure.

•Knowledge of ACATS System Process

•In-depth knowledge and experience of working with all swift message types MT103, MT202(payment Messages)MT 910, MT900, MT950 messages, trade settlement messages, MT540,543, free format messages MT 199 to name a few.

VP, Account Opening/ Business Analyst, BNY Mellon 8/2008-12/2012

•Managed team of Account Opening Specialists. The team was responsible for all aspects of account opening that included Domestic, Global Custody, Mutual Funds and Corporate Trust account types.

•Project Implementation Manager / Business Analyst for the development of a Web based application to support the world-wide custody account opening process for all client account types

•Managed a team to provide support for the maintenance and development of two Lotus Notes Database

VP, Global Custody Operations Manager – F/X Cash Processing & Control 1/2002-8/2008

•Managed team of junior staff resources. Responsible for execution of foreign exchange transactions, cash processing and the cash reconciliation process/trade settlement queries and discrepancies.

•Primary liaison between Treasury, Trading and Operations.

•Expert in Payment Processing in using Swift ISO 20022 method, ACH, CHIPS.

•Experience in international currencies and processes.

•Good Knowledge of Real Time Payment/ACH payments

•Recruited, mentored and trained department personnel to maximize performance, improve staff engagement and raise our processing quality.

•Managed business and technology driven projects to ensure department was equipped to compete with the market competition.

•Prepared Global Operations Risk Metrics Reports as part of bank-wide monitoring. Interfaced with Executive Management and Steering Committee to disseminate information gleaned from the metrics.

•Transformation lead for major offshore outsourcing development teams. Reviewed regularly to ensure adherence and efficiency to maintain high quality standards

Workplace Skillset

Lotus Notes, Smartstream,Montran,Swift,Microsoft Office Suite(Word, Excel,Powerpoint,Sharepoint

Education

University of Guyana

Major-Business Administration (2 Years completed)



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