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Senior Management Change

Location:
Sugar Land, TX
Posted:
January 22, 2024

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Resume:

General Curriculum Vitae: Danial Beck

Name: Danial Beck Nationality: British & Dutch (dual)

U.S. Green Card Holder

Contact Information: Language Ability: Fluent English Address: 3822 Pearl Pass Lane Fluent Dutch

Sugar Land, Texas 77479 Fluent Arabic

Some German/French

Cell: +1-346-***-****

LinkedIn Profile: https://linkedin.com/in/danialbeck Email: ad2z5l@r.postjobfree.com Personal Statement: Career characterized by seasoned technology management and delivery executioner of infrastructure projects/programs that have produced strong and sustainable consultancy revenue gains in the Logistics, Telecoms, Transportation, Utility, Oil & Gas, Healthcare, Construction, Manufacturing, Banking, Media, Loyalty and Security markets. Experience through entire lifecycle of consulting, from pre-sales, business development, technology solution development, to delivery of projects and programs. Technical, commercial and merger/partnerships experience in delivering business and technical transformations for companies at

‘greenfield’ stages or stepping up to the next business level from a technical and operational level. Experienced in working with both start-ups and matrixed multinational technology companies, both technically and commercially, using a combination of leadership and teamwork. Excellent experience with clients for commercial, technical and strategic responsibilities, along with a self-reliant, innovative and persuasive personality.

KEY ACCOMPLISHMENTS

Improved quality and productivity for clients, reduced error rates and increased customer satisfaction through effective staff coaching and enhancing team productivity.

Advanced Change Management by working closely with all internal departments and ensuring processes were consistent with customer performance and organizational goals.

Delivered services appropriately by coordinating and supervising operational personnel, provisioning, third-party contractors, and consultants.

Used process analysis and technology within SAP ECC for a client to guaranteed 98.5% of work processed within 48 hours with less than .05% error rate and over $1.5M in monthly invoicing.

Generated over $210K savings annually by maintaining digital inventories within SAP MM to provide accuracy for provisioned technology circuits and audit invoices from business partners.

Generated $550K in additional revenue for clients by upselling technology and improving their service delivery commitments through process, procedures, and new technology.

Recovered $130K in monthly recurring revenue in a single market by successfully leading and executing technological replacement to what were human touchpoints.

Secured SAP contract revenue of $21M through automation of recurring 900 expiring services contracts.

Program/project manager of various projects during the career, as small as $100K/3 months and $1.2 billion/60 months.

CAREER SUMMARY

Director Cyber Security / Acting Chief Information Security Officer September 2022 – Present Akumin www.akumin.com

Responsible for overseeing the company's information security transformation program, a post-merger of two companies that now form Akumin. The decision was made for the migration of the cybersecurity landscape to Google (GCP) and AWS cloud services and included the development, implementation, and management of the company's merged information security platforms, policies, and procedures within a highly regulated environment was required. Lead and managed a team of security professionals and service vendors/providers within an Agile Scrum to that aim. Collaborated with key stakeholders across the organization to ensure that the security posture is effective and compliant with applicable regulations and standards. The activities for this position included:

Develops and implemented the company's information security strategy, policies, and procedures that integrate business priorities and risk.

Became a transformative leader with an outside-in view of world class Customer and Employee Experience for Akumin customers.

Ensured compliance with applicable regulations and standards, including SOX 404, NIST CSF, NIST 800- 171, HIPAA, GDPR, and other applicable security and data privacy laws.

Managed relationships with third-party vendors and contractors to ensure that their security practices align with company standards.

Lead security incident response and investigation efforts, including root cause analysis, partners and stakeholders, decision criteria, communication protocols, escalation paths, and remediation planning.

Assists in defining data reporting requirements that measure key internal metrics. Reported program status through a designed set of standards metrics to meet leadership needs.

Provided timely information; communicated context for business decisions; recognized accomplishments; fosters teamwork and built a collaborative environment.

Analytical mind that strategically utilizes data and KPI’s to aggressively drive the organization’s security posture.

Rebuilt a high-performance security team. Hired and retained the right talent in the right roles.

Developed and empowered direct reports to collaborate, make right decisions and act. Demonstrated Company’s values, maintains a positive open demeanor, and encouraged creativity, differing points of view with the aim to move the team forward through change.

Develops short-term and long-term objectives, goals and strategies that raise and maintain customer service factors, customer retention and customer revenue.

Leads the implementation of technologies that innovate the process and experience, increases accuracy and value of results and provide strategic maximum dollar investment returns.

Involved in strategic identification and implementation of major initiatives that have significant cross- organizational impact.

Developed and delivered security awareness training to all employees and stakeholders.

Partnered with Enterprise Risk team to evolve disaster recovery and corporate crisis response. Director (Americas) – Digital Applications & Operations November 2019 – September 2022 Hellmann Worldwide Logistics www.hellmann.com

The role focuses on the commercial and technical solutions skills for utilizing competitive analysis, business strategy, planning and product/technology management skills to lead the definition and delivery of solutions that allow Contract Logistics customers to eventually manage their resolution of issues and technological needs they encounter. This includes working closely with business stakeholders as well as development teams to deliver an industry leading digital technology experience. Responsibilities include:

Responsible for defining the technology architecture, standards, and governance processes technology vision, strategy, and its execution at HWL Technology Global USA.

Experience managing and supporting infrastructure components - Server, Storage, Network, security, end points, collaboration, Cloud (IaaS, PaaS, and SaaS).

Provide expertise for the Supply Chain Planning products that include SAP, Rapid response, Analytics, etc., and help mature capabilities, while coordinating with key SAP technology teams (ABAP, Basis, Security, Database, etc.).

Assess and align key process linkages between SAP ECC, APO, BI, Rapid Response, and Analytic Platforms.

Internally, working with the IT Department and System Engineering to guide them on key technology decisions, engineering excellence areas, and articulating the technology vision for them. This is done using Agile techniques and migration strategies to a cloud environment where possible.

External-facing role will include client and partner interactions, showing them the vision of technical roadmap, futuristic thinking, and participating in industry organizations and talks.

Work closely with other executive leaders to ensure that the company's technology roadmap is aligned with its business strategy.

Measure and govern the software scalability and performance of our platform and ideate on how the platform elements can be scaled up at reduced cost, to get better performance from systems.

Provide strategic direction on the application of technology and work with functional leaders to deliver technology solutions that enable the organization to meet growth objectives

Drive the analysis and re-engineering of existing business processes, identifying and developing the capability to use new tools, and reshaping the system infrastructure and security to ensure functionality, efficiency, and compliance; ensuring all technology practices adhere to regulatory standards

Execute technology initiatives by fostering innovation, prioritizing strategic goals, and coordinating the evaluation, deployment, and management of technology systems across the organization

Oversee and provide a high-uptime technology infrastructure supporting essential business applications (both back-office and customer-facing) and functions, while maintaining best in class operational standards.

Review or create foundational documentation and industrialized processes to support all major technology components - software and hardware - to accelerate future initiatives.

Establish a metrics package (that will be refined over time) to monitor team performance and progress, and key milestones to measure performance to goals.

Lead execution of technology strategy and in coordination with the executive leadership team.

Continuously re-evaluate the technology roadmap to meet or exceed industry best practices and embrace new innovations or emerging technology.

Mentor, lead and scale a leading-class engineering team with a focus on building a strong team structure and dynamic across all levels.

Cultivate a data-driven, decision culture that seeks continuous improvement and drives business outcomes.

Manage the software development and release cycles across all lines of business to maintain the appropriate balance of innovative velocity, quality assurance, and cost controls.

Implement KPIs and Technology budgets to assess technological performance.

Responsible for designing and developing a technology stack, leveraging on a combination of existing platforms and building new strategic platforms, and migrate existing business functions from legacy systems.

Increase productivity of the technology teams’ build and delivery cycles, and design system solutions to maximize operational efficiency of the business processes/workflows.

Lead and managed international cross-functional remote and on-site consulting team mix to establish best-of-class expertise for the particular program.

Rationalized and restructured teams to maximize skills-sets, competency, capacity and to optimize delivery throughput. Provided mentoring and development paths whilst accommodating a multicultural team environment, drawing out value and efficiency of each contributor to the team.

Design systems which are scalable in size and can be rapidly deployed across multiple centers and generic enough to cater to multiple use cases.

Managing Consultant – Program Management & Cyber Security Oct 2018 – Nov 2019 Practice Head – Change Management & Digital Transformation Apr 2016 – Oct 2018 Wipro Technologies www.wipro.com

Practice Partner for a global company that provides productized solutions and services to serve various verticals globally. Wipro’s productized solutions and consulting services enable customers to optimize cost structures, create increased productivity and efficiency and accelerate revenue growth. As a senior leader for an international region, the role is responsible for consulting and project/program management for Change Management/Digital Transformations and later for Cybersecurity Management with global teams. This includes developing implementation digital/cybersecurity strategies through the leading of business development, commercial management, and technology delivery management for Wipro. The role directive is taking an active part in the delivery of next-generation digital services capability for clients within Wipro that provides consulting services for the alignment of security and risk management and transformation changes that helps customers in various sectors reinvent consumer experiences for growth. This is done with a multidisciplinary consulting skill set and flexible approach to engage the customer through a journey experience to influence positive transactional behavior. The role partners with product lines to leverage technologies in the development of both short and long term growth plans, strategies, and capture initiatives for clients and for the region. The role requires a proactive and innovative leader with experience growing advanced technology business in various domains, understanding the client’s organizational culture while managing pursuits and increasing market share. Possess ability to represent and provided lead marketing presence for Wipro, providing mission area perspectives and solutions to business and marketing goals. The role is to affect the alignment of business resources to maximize both short and long term profitable business outcomes. Responsibilities include but are not limited to:

Engage with clients in strategic discussions to provide best in class Digital transformation and Change Management implementations as well as Cybersecurity/IT Strategy and industry guidance to maximize client’s long-term business objectives.

Collaborate with marketing team to develop and maintain go to market strategies around Information Security, Data Privacy, IT Compliance, IT Risk and Data Governance.

Utilization of methodologies and frameworks such as Waterfall, Agile, Scrum, Kanban, VSTS and SDLC, along with methodologies such as Six-Sigma, ISO 9001, and CMM standards.

Utilization of standards such as ISO 27001, SOX, PCI DSS, SOC II, HIPAA, GDPR and NIST.

Lead a team from a global pool of expertise (on-site, off-site and remotely) to work collaboratively and cohesively towards the desired outcomes.

Lead client-facing discussions for Strategy and Planning sessions and formal proposal presentations.

Demonstrate internally and externally expertise in technology & architecture with experience of Digital technologies and ability to drive innovation, change and client-partnerships.

Engage and help experience deep architect-level understanding of digital technologies such as API, Data/Analytics, UX technologies as well as extensive large scale end to end S/4HANA programs experience.

Help develop frameworks on SAP S4 and other products like SAP GRC, SAP HANA, ABAP/R3, Business Objects, Cloud SAS solutions and SAP ETL tools,

Development of IoT Frameworks and case implementations for clients seeking architectural solutions.

Consulting experience working in large-scale digital transformation initiatives.

Advise clients and partners on digital initiatives (e.g. roadmap development, architecture etc.).

Develop partnerships, strong communication, collaboration and networking skills.

Drive innovation, new ideas and thoughts across the client’s ecosystem to disrupt and encourage change.

Engage technologies that involve the latest technology trends and directions.

Experience in guiding/mentoring/coaching a team of architects/SMEs.

Regular reviews of SaaS, ERP and leading-edge technology projects and operations with key deliverables to ensure quality and predictability.

Manage the operations with varied engagement, pricing and execution models across available technology, SaaS, Data Analytics and Agile transformation initiatives. Enhancing customer experience on all engagements.

Acts as Change Agent; formulating project management strategy and ensuring consistency across the program.

Seen by development and business teams as an expert and regularly is called on to defend the benefits of technical aspects in front of key stakeholders.

Demonstrated ability to enable organizational growth and deliver white glove service to clients and partners.

Ensure Wipro consulting and delivery services achieve business objectives for the region. Manage and maintains a highly motivated agile technical delivery and consulting teams in order to initiate, plan, execute and deliver large/complex programs to customer. Ensure business and delivery of complex, multi-vendor/partner programs (sometimes within multiple geos) are underway and are sustained to extend to new business initiatives for various verticals. Regional Manager – Business Development/Project Operations February 2013 – April 2016 Oberthur Technologies www.oberthur.com

Responsible for the company digital transformation, mobile and mobility vision, driving technical and commercial execution, being the conduit to all aspects of technology and commercial developments, with growth objectives for Telecoms, Healthcare, Banking, Media, Loyalty/Rewards and Security/Identity markets. The role includes:

Ensure digital project and technology lines achieve the business development objectives for the region.

Ensure projects and programs that are underway are sustained and extend to new business initiatives.

Performing Project Director, Project Principal, Technical Lead/Reviewer role on key projects from a technical, commercial and risk management aspect with key clients in the region.

Lead and/or implement the deal governance process in strategy development, price-to-win, bid execution, and delivery excellence. Gather, lead, drive approvals for all deals as established by the deal governance board.

Analyze digital market data to identify trends/opportunities, develops strategic direction from market information and creates compelling market analysis presentations for generating new clients and markets that drive growth into core and adjacent markets.

Represent business to clients at senior and C-level meetings and conferences as appropriate; work closely with Senior and Regional Executives to increase level of engagement by company's senior executives overseas.

Provide timely information and reporting on all business captures and competition, including realistic assessment of projects, opportunities, status updates, and partnership.

Expanded and developed business with existing/new client base to achieve 114% of regional targets.

Reduced outstanding client collections for the region by 80%. Director – Client/Program Management February 2011 – February 2013 Convergys Corporation www.convergys.com

Managed all aspects of a complex delivery of telecom and fraud management programs of telecoms products and solutions (mainly OSS/BSS). Project size was USD 4 million with a two-year delivery schedule.

Primary client interface for day-to-day meetings, communications and commitments relating to the contractual, financial, operational and solution delivery of Convergys solutions (including software and services).

Managed a technical team of up to 25+ engineers/consultants in a complex environment of running multiple projects simultaneously with an on-site/off-site matrix and physical/virtual team combination.

Responsible for effective resource management and accurate forecasting of overall program profit and loss.

Reduced outstanding client collections for the region by 100%. Regional Consulting Manager February 2010 – February 2011 Oracle Communication Corp. www.oracle.com

Support in the submission and execution of proposals and providing consulting support to help close the deal with the client, utilizing a broad knowledge of Oracle's services. Management of the full sales cycle, usually in complex deals, selling the entire portfolio of products and services into a defined set of large major or global accounts, (mainly Tier 1 or Tier 2 accounts).

Organize and manage Bid and Delivery teams to develop and execute solution proposals encompassing all aspects of the Oracle domain. Participate in the development, presentation and sales of a value proposition.

Negotiate pricing and contractual agreement to close the sale. Establish and maintain contractual agreements, as well as building and maintaining effective relationships with clients and other Oracle LOB’s. Principle Service Solution Consultant November 2005 – February 2010 Nokia Siemens Networks www.nsn.com

Established the initial technical sales processes and procedures for NSN MEA (Nokia) to define initial processes and guidelines in building a business strategy and framework for MEA telecommunication Consultancy and Services, with an alignment to the NSN (Nokia) global organization.

Principle Service Solution Consultant for mobile telecommunication Greenfield bids in the MEA region since 2005, developing and integrating OSS/BSS systems. Bids varied from $11 million to $54 million.

Leading contact for various NSN engaged solutions, from both commercial and technical aspects. P& L and Sales accountable for multiple telecom operator accounts in the areas of Services, BSS, OSS and Converged Core. Specialized in Subscriber Data Management & Modelling and Authentication.

Lead and contributed to the project delivery of leading-edge projects with a view to integrate enterprise infrastructure management products.

Chief Technology Officer April 2003 – November 2005 Emirates Media Inc. www.emi.ae

Program management and digital transformation was a priority activity. Upgraded the foundation technology infrastructures and converged the various media technologies used in nine previously separate media organizations through a three-phase project plan of USD 114 million.

Rationalization and streamlining of the digital transformation infrastructure, processes and procedures within the organization which included remodeling of the data information flows between TV, Radio and Print to be convergent digitally within tools and databases.

Supervising the interactive planning, budgets and creative solutions to lead and to shape the consolidation of the (initially) insular divisions to a singular, synergistic, interactive and commercially viable entity.

Introduction of an ITIL based Service Management and Helpdesk department.

Identifying, articulating and planning new strategies and ventures, identify growth opportunities, create and evaluate detailed options, models and plans to assess their viability (in terms of strategy, its financials and otherwise) and effectiveness.

August 1990 - April 2003

Technical Programmer/Consulting Manager with start-up companies (1-3 employees) as well as with established international companies in Europe and the Far East. Varied experience on many client sites in all phases of development from feasibility studies through functional and technical design to implementation, post implementation maintenance and technical investigation work. HIGHER EDUCATION

2010 Manchester Business School, Manchester, England Executive Masters of Business Administration (EDBA) 1990 Manchester Metropolitan University, Manchester, England BSc. Hons. Degree in Computer Science and Graphics Systems Technology



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