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Clerical Support Customer Service

Location:
Missouri City, TX, 77489
Posted:
January 22, 2024

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Resume:

Rhonda D. Lundy

PO Box *****

Houston, Texas ****6

832-***-****

ad2z44@r.postjobfree.com

Objective

To obtain a position as a Career Receptionist that will utilize my computer knowledge, strong communication skills, organizational abilities and business experience as well as the ability to handle stressful situations.

Work Experience

October 2021 to Present NRG Houston, Texas

A/R Clerk

Processed all incoming mail for the Home Warranty Department

Send checks to the correct lockbox

Return rejected check to the addressee

Correct credit card errors daily

Handle all outgoing mail for team member working remotely.

January 2014 to October 2021 Direct Energy Houston, Texas

Executive Receptionist

Greet clients while maintaining a professional image of the company Answer multiline phone system for 3000 employees. Provide clerical support, Managed service request for the facilities department. Oversaw Temperature checks for all employee coming onsite during the pandemic.

March 2012 to September 2014 Deloitte LLP Houston, Texas Executive Receptionist

Greet clients while maintaining a professional image of the company Answer multiline phone system for 1600 employees. Provide clerical support Updated power point presentations seen in both local and national locations. Implemented the pilot launch of a new corporate digital visitor system Oversaw the parking for visitors throughout all 10 floors Assisted the Hoteling/Conference Services Department with meeting where needed. Created daily name plates for all meetings and visiting Partners, Principals and Directors Provided daily conference reports, as well as weekly reservation reports used for scheduling.

October 2008 to March 2012 Sonic Automotive Houston, Texas

Receptionist

Greet clients while maintaining the professional image of the company Answer multiline phone system Ship and receive package Maintain all office supplies and equipment Generate Buyer tags through Texas Department of Transportation Assisted with customer service Provide clerical support Assist where needed

April 2004 to June 2008 PXP Houston, Texas

Corporate Receptionist

Greet clients while maintaining the professional image of the company Answer multiline phone system Maintain all office supplies and equipment Scheduled conference rooms using Outlook Assisted with customer service Provide clerical support Assist where needed December 2003 – March 2004 (contract) Junior Achievement Houston, Texas Special Events Coordinator Book the appropriate venue Maintain database in Raiser’s Edge software Make sure necessary materials are in place Coordinate with Companies in planning special events Solicited and log In-kind gifts Work with other team members to reach goals Attend and oversee all Non Profit Fundraising events Work directly with Board Member Assist where needed



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