SANDRA BALLESTROS

ad2z3u@r.postjobfree.com 520-***-**** Maricopa, AZ 85139

Medical Administration Assistant

Skills

Flexible

Works well under pressure

Appointment scheduling

Multi-line phone proficiency

Active listening

Communication

Computer skills

Problem Solving

Outstanding interpersonal skills

Outstanding Patient Care skills

Office Management

Knowledgeable in Healthcare policies

Education

Pima Community College/Certification Training/ 2013

Medical Administration Assistant

Fred G. Acosta/ 2013

GED

Experience

Outpaws Pet Grooming-Oracle, AZ Present

Respond to customer inquiries or complaints.

Schedule guest appointments.

Maintain client databases.

Coordinate facility schedules to maximize usage and efficiency.

Caregiver/ Special Needs/Homemaker 11/2013-09/2019

Perform healthcare-related tasks

Performed case management and oversaw needs for child with disabilities

Provided transportation weekly to physician’s appointments

Perform housekeeping duties, such as cooking, cleaning, washing clothes or dishes, or running errands.

Participate in case reviews, consulting with the team caring for the client, to evaluate the client's needs and plan for continuing services

Edward Eades Plastic Surgery- Tucson AZ 05/2013-11/2013

Answered and managed incoming and outgoing calls

Greeted patients

Maintained a clean reception area

Scheduled post op appointments and new patients

Insurance authorizations

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