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Customer Service High School

Location:
Johannesburg, Gauteng, South Africa
Posted:
January 22, 2024

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Resume:

**** ****** ******

Braamfischer Phase * Cell Phone Number: 060-***-****

Roodepoort Work Number: (011-*******

**** *-****: ad2z2z@r.postjobfree.com

Nobuhle Malefetse

PERSONAL INFORMATION

Gender : Female

Marital Status : Married

Identity Number : 820**********

Criminal Record : None

LANGUAGES Zulu

Sotho

English

REFERENCES

Humbulani Lechaba Line Manager

(011-***-****

078-***-****

EDUCATION

Highest Grade Passed Grade 12 (Senior Certificate) Onverwag High School

[2002]

Subjects Zulu

English

Afrikaans

Business Economics

Biology

Accounting

FURTHER TRAINING

Institution Cornerstone Supreme

Qualification Business Administration

Certificate Obtained Diploma

Institution Omni Consulting

Course Basic Management

Operation Management

Certificate Obtained NQF Level 4

Year 2019 - 2020

WORK EXPERIENCE

[2012 – 2015] BUILDERSWAREHOUSE

TILL OPERATOR / WFS PAYPOINT CONTROLLER

Ensure exceptional customer service at Point of Sale (POS)

Demonstrate product knowledge

Manage till podiums

Adheres to shop keeping disciplines

Provide exceptional customer service to internal and external customers

Participate in team to ensure achievement of department and store goals and in general store operational duties

Minimise shrinkage in line with targets

Training of new employees

Applies selling skills

Demonstrate personal leadership

Deal with customers complains, request and queries and efficiently

[2015-2023] Woolworths

STORE ADMINISTRATOR

HR FINANCE

Demonstrate Customer Service

Human Resource Administration

Payroll Administration

Capture and updating staff details on staff planner

Runs weekly staff scheduling

Prints and captures daily exceptions reports

Runs end daily ends of the week

Accurate completion of Staff planning

[Current] Woolworths

DEPARTMENT CO ORDINATOR FOODS & ONLINE DEPARTMENT

Plans, coordinates and follows up on all activities that needs to be delivered

Proactively engages and attracts the client into buying the product or service

Drive sales and stock management to maximize business profitability

Manage the work environment ensuring it is conductive

Motivates team to accomplish team goal.

SKILLS

Computer Literacy

Microsoft – Word

Microsoft – Excel

Microsoft – Power Point

Leadership Skills

Communication Skills

People Skills



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