Customer Service Human Resources
Resume:
Santi B. Smothers-Farmer *** Cox Street
West Memphis, Arkansas 72301 ************@*****.***
Objective
Seeking a career position where I can advance my skills and qualification to be a great asset to your company or organization.
Qualification:
I have 30years experience in customer service, marketing and administrative. I have owned four (4) successful businesses from 1995 to 2002. I speak English fluently and five (5) years of sign language. I’m a team player and a people person.
Education:
West Memphis High School, West Memphis, Arkansas 1979,
LeMoyne Owen College, Memphis, Tennessee 1983, studied Black History.
Presently attending Colorado Technical University, Denver, Colorado, March 2015, Criminal Justice with concentration in Human Resources until May 2019.
Presently American Intercontinental Institute graduates August 2022.
Work Experience:
Crain Automotive, January 1998 to March 2005, Little Rock, Arkansas,
Comptroller
Maintains a system of controls to ensure that assets are used appropriately. Manages the processing of all accounting transactions, which is supported by a detailed set of policies, procedures and forms. These transactions include billings, accounts ayable,payroll, collections and cash receipts. Maintain a chart of accounts and general ledger compiled a set of financial statements. Assist both internal and external auditors with examination of the companys financial report and controls. As with collections, B2B, I collected debt from businesses who've failed to pay on accounts. Send out letters and place phone calls.
Avis Rental Car, December 2007 to April 2010, North Little Rock, Arkansas,
Rental Agent/ Leasing Manager,
Greeting customers as they arrie, explaining the rental and paperwork process, upselling insurance and mileage packages, answering customer questions and concerns, assisting customers who have an issue or emergency with their rental vehicle and updating the rentalcar inventory.
Trezevant Townhouses and Apartments, January 2012 to 2015, Memphis, Tennessee. Apartment Leasing Agent
Responsible for renting out housing properties and assisting tenants with their needs. Meeting with prospective tenants to determine lease terms, receiving security deposits and coordinating with current tenants to discuss lease changes.
November 2016 to February 2021
I am the Founder/Executive Director of Battlefields of Life Foundation, Incorporated in Memphis, Tennessee.38115. I teach juveniles from the age of two (2) years old to young adults ages twenty-two (22) from a fifteen (15) module curriculum in behavior emphasis in group therapy. I oversea at-risk and inner -city children and young adults in life skill, goal setting, empathy and many more. As the Executive Director, I am responsible for hiring, firing, maintain records, compliance, fundraising, financial practice. I energize and engage volunteers, partners with leadership, management planning, and problem-solving. I am action-oriented, entrepreneurial, adaptable, innovative and self-directed.
August 2021 to Present
Hino Manufactoring in Marion, Arkansas
Production Member
As a Production Member I am responsible for creating the Knuckles that goes on the Toyota Tundra trucks. I work with eight (8) different machines to create the knuckle for to be sold.
Walking, standing and lifting 30lbs all in a 12 hour shift.
Organizations:
Battlefields of Life Foundation, Inc., Memphis, Tennessee (Shelby County),
Contractors Association of America, Inc.
Arkansas Childcare Association, West Memphis, Arkansas (Crittenden County), Alternate Caseworker
Centurion Community Support Center, Millington, Tennessee, (Shelby County)
References:
Omar Baruti, NACA, Memphis, Tennessee 901-***-****
Ike Griffin, Director of Youth Services, City of Memphis 901-***-**** or 901-***-****
Helen Cole-Washington, Compliance Director, FedEx, Memphis, Tennessee 901-***-****
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