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Finance Manager Customer Service

Location:
Memphis, TN
Salary:
120000
Posted:
January 22, 2024

Contact this candidate

Resume:

Vincent Smith

Automotive Sales Manager/ Finance Manager

Memphis, TN 38114

ad2z2n@r.postjobfree.com

+1-405-***-****

I am a high-energy experienced finance manager successful in building, training, and motivating teams. Disciplined and highly driven to always exceed goals forecasted by the department. Outstanding product and services presentation with superior communication skills. Excellent customer service skills. Self starter, great negotiator with an awesome attitude. I have successfully developed, and implemented processes and procedures. Very hands-on when it comes to customers. Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Used Car Manager

NO WORRIES AUTOMOTIVE GROUP - Olive Branch, MS

February 2021 to Present

Take care of the day to day, Work deals, close customer and make decisions if customers qualify under our program to finance.

F&I Solutions Consultant

C Berman Associates - Oklahoma City, OK

January 2020 to February 2021

We offer a variety of F&I Product's, represent over 30+:companies under our umbrella to help increase profits for dealers, as well as to protect customers new investment. Finance Manager

Orr Nissan West - Oklahoma City, OK

September 2019 to December 2019

Review credit,interview customers to determine which loan institution that would be the best fit for the customer and make the most profit for the company. I structured deals and submitted over to various lenders who would fund the fastes. Used Car Manager/ F&I

Fredy Kia - Houston, TX

August 2017 to September 2019

Managed the used car staff of 10 and trained as necessary. worked figures for customers and submitted each deal to the various lenders and rehashed with both prime and sub-prime lenders to maximize each deals profit. Handled all C.I.T's every day to keep them to a minimum. Managing Partner

Autosmith Financing, Llc - Houston, TX

June 2015 to August 2017

• Methodically purchased vehicles through various auctions to stock inventory for retail sales.

• Priced all inventory aggressively and marketed on various websites to drive traffic into the store.

• Implemented a sales process and procedures to be organized and maintain a professional structure.

• Performed Human Resources functions to include: interviewing, hiring, training and overseeing staffing.

• Negotiated the sales and financing options with the customers.

• Contracted and finalized each qualified deal through various lending institutions. Finance Manager

Maz Auto Sales - Houston, TX

February 2014 to June 2015

• Built and maintained strong relationships with various lenders that helped increase sales by 120%.

• Structured and submitted customers applications and vehicle information to appropriate lenders maximum profit and fast funding.

• Presented a finance menu on every customer to sell various products to maximize gross profit the company and stay compliant.

• Collected and verified all stipulations required by the lender before contracting or finalizing each deal to assure fast funding and keep cit. to a minimum. Finance Director

Lawton CJDR - Lawton, OK

January 2010 to February 2014

• Oversaw the finance department with 4 F&I Producer's that ran an average of $2400.00 a copy on the back end with minimal charge backs and still maintained above average CSI scores. Our location set the bar for all 5 of the stores in our group.

• Hired and trained finance department employees on store processes and procedures.

• Inter-acted on a daily basis with various Lending Institution's to build and maintain strong relationship.

• Rehashed difficult deals with the lender as needed.

• Worked with the sales managers with financing option available to cut down on the time customers spent at the dealership which helped maintain above average CSI scores.

• Log the sales and gross profit daily to generate a production report. Education

Certificate of Completion in Leadership and Management Joe Verde Training Center - Irving, TX

June 2013 to July 2013

Certificate of Completion in Finance and Insurance American National Insurance Company - Houston, TX

1997 to 1997

High school diploma or GED in Basic

Salmon High School - Slidell, LA

1975 to 1987

Skills

• Management (10+ years)

• Customer Service (10+ years)

• Microsoft Office (10+ years)

• Presentation Skills (10+ years)

• Sales Management (10+ years)

• Credit Analysis (10+ years)

• Time Management (10+ years)

• Dealership Experience (10+ years)

• Financial Analysis (10+ years)

• Pricing (10+ years)

• Cash Flow (10+ years)

• CDK (10+ years)

• Closing Deals (10+ years)

• Forecasting (10+ years)

• Process Improvement (10+ years)

• Sales Experience (10+ years)

• Negotiation (10+ years)

• Market Research (10+ years)

• Product presentation (10+ years)

• Microsoft Excel (10+ years)

• Microsoft Word (10+ years)

• Microsoft Powerpoint (1 year)

• Microsoft Outlook (10+ years)

• Salesforce (2 years)

• Business Development (10+ years)

• Strategic Planning (10+ years)

• Marketing (10+ years)

• CRM Software (10+ years)

• Computer literacy (10+ years)

• Profit & Loss (10+ years)

• Inventory control (9 years)

• Management (10+ years)

• Military Experience (5 years)

• Recruiting (10+ years)

• Account Management (10+ years)

• Business management (10+ years)

• Organizational skills (10+ years)

• Training & development (10+ years)

• Finance Manager (10+ years)

• Special Finance Manager (10+ years)

Links

http://linkedin.com/in/vincent-smith-473056152

Military Service

Branch: US Army

Service Country: United States

Rank: E5

December 1987 to April 1992

18th Airborne cor Squad leader of A Rapid deployment team. Engaged in 2 wars and recond several hotspots.

Commendations:

Many!

Certifications and Licenses

Driver's License

Top Secret Clearance

Secret Clearance

Assessments

Customer service — Proficient

September 2020

Identifying and resolving common customer issues

Full results: Proficient

Outside sales — Proficient

January 2021

Understanding and responding appropriately in sales scenarios, and performing common sales calculations

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



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