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Customer Service Sales Manager

Location:
Dallas, TX
Posted:
January 22, 2024

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Resume:

**/**** - *******

**/**** - *******

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SUMMARY

Fast paced, business oriented leader that will provide skills in strategic business planning and team development. 20+ years of car sales/management experience and a proven track record in successful car sales, business management, and finance. Outgoing and personable individual familiar with the many facets of sales including customer service and customer experience.

EXPERIENCE

General Sales Manager

Addison Auto Group

Dallas

Managed and maintained a dealership that regularly inventoried 45-60 cars.

Procured all inventory and purchases at multiple auctions across metroplex and various other platforms (i.e. online sales websites, independent sellers).

Averaged 3% increase in sales per quarter.

Appraised all trade-ins.

Maintained customer retention rate of 10% and cultivated loyal customer base.

Trained and developed a professional team of 19 employees including sales associates and service technicians. Maintained banking relations that were typically reserved for franchise dealers only.

Founder/Finacial Director

A-Team Auto Finance

Dallas, TX

Utilized data analysis to draft business model to develop floor plans to increase revenue

Successfully implemented and streamlined lending process for multiple clients to improve and increase accessibility. Engaged local banks to increase finance options.

SKILLS

Business management

Process Improvement

Customer Service Budgeting

CMR Software CRM

Financial Report Writing

Recruiting Inventory Control

Data Analysis Logistics

Human Resources

Strategic Business Planning

Forecasting Profit & Loss

EDUCATION

Associate's Degree in

Business

University of North Texas

www.enhancv.com

Steven Clohessy

General Sales Manager/Finance Director

+1-214-***-**** ad2z1p@r.postjobfree.com Dallas, TX Text Text



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