L I S A WILSON, SHRM-SCP, SPHR

**** ** ********* *****, **** Sound, FL 33455 615-***-****

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P R O F I L E O F Q U A L I F I C A T I O N S

Results-driven leader who excels in identifying the human asset gaps that hinder optimal organizational success ~ Effectively lead, implement and execute strategies for improved employee performance and engagement ~ Collaborate with cross-functional executive/management teams to achieve goals ~ Dynamic communication, consultation, and networking skills ~ Turnaround specialist with the ability to manage complex challenges~ Comprehensive background in full-scope Human Resources Operations with expertise in the following areas:

• Strategy/Business Planning

• Cultural Transition and Engagement

• Talent Acquisition

• Leading L & D Teams

• Global Growth Initiatives

• Employee Relations and Risk Mitigation

• Build High Performing Teams

• Payroll and Compensation Planning

P R O F E S S I O N A L E X P E R I E N C E

HairClub, Boca Raton, FL – September 2021 to current Vice President of Talent & Culture

Reporting directly to the CEO, my role is responsible for the Talent and Culture strategic employee lifecycle initiatives for a retail health restoration organization. Lead an effective and efficient team that supports US, Canada and UK locations. Direct responsibility for the Total Rewards, Talent Acquisition, HR Process and Employee Relations, as well as,Organizational Communication and Culture. Responsibilities include co- leading the L & D Team for the Corporate and Field. In addition, work with Legal Team to mitigate risk, ensure compliance and provide leadership development and guidance on conflict resolution. Bridgestone Americas, Nashville TN – April 2016 to August 2021 Director of Human Resources

Execute a People Strategy for the Retail and Commercial Tire and Fleet Divisions in a fast paced, strategic focused organization, delivering measurable HR results to our business. My priorities were threefold: build HR infrastructure, elevate Field leaders, and ensure the organization meets business objectives with aggressive People Strategy tracked with relevant metrics. Additional critical experiences include HR Project Lead on three corporate initiatives: Labor Optimization for the Retail Division, M & A, Divestiture Project for the Commercial Business and Manufacturing Assignment for broadening business impact. Luxottica Retail North America / Target Optical- Cincinnati, OH – 2007-April 2016 Senior Director, Human Resources

Lead Human Resources strategy to meet growth initiative for a complex retail business model. Partner with corporate/global HR to drive the development and implementation of integrated solutions that enable performance and ensure operational excellence. Participated on the North American Senior Leadership Team that analyzed organizational effectiveness and efficiency in all areas of Human Resources resulting in 6 million dollars in organizational savings. Delivered the following successfully:

• Led the successful roll-out of the Target Culture Mindsets initiative resulting in 86% positive global engagement scores and improvement of 5% over the previous survey.

• Rebuilt the “Right on Target” Recruiting Tools and Onboarding Programs for Target Optical resulting in a reduction of 5% under 1 year turnover.

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• Managed all human resources aspects of opening 44 new stores in 2015.

• Developed a new labor model and incentive plan for 44 $1 million dollar store locations that rolled out in 2015 solving for how to support dual doctor lanes in high volume locations resulting in the brands first 2 million dollar location.

WILSON HUMAN RESOURCES SOLUTIONS NASHVILLE, TN 2005-2021 Human Resources Business Consultant

Delivered complex consulting solutions to multiple clients in the areas of leadership development, employee-management relations, compliance and best in class human resources process. Engineered HR Department organizational designs that provide fiscal advantage for current lifecycle and business dynamics.

MARSH USA, INC. MEMPHIS, TN 2004

Human Resources Manager, Southeast Operations

Handle all facets of Human Resources for three offices, 450 employees. Learning Officer for the Tennessee Zone. Heavy employee relations and organizational productivity involvement. FIRST SOUTH CREDIT UNION BARTLETT, TN 1997-2004

Senior Vice President, Human Resources

Led the Human Resources strategy for a $260 million organization. Built an applicant and new employee orientation process resulting in 11 % reduction in turnover. Aligned management and employee incentive programs to desired productivity, team building and goal achievement. Led compliance team. Built training programs to elevate Branch Management Leadership and delivered continuous improvement strategy for all employees. Responsible for enhancing Compensation and Benefit offerings for competitive advantage and value proposition efforts. PRIOR WORK EXPERIENCE MEMPHIS, TN 1989 - 1997

Human Resources Roles

• Delivered HR expertise to three financial institutions, 2 of which were start-ups

• Managed small and large HR Teams to deliver full scope Human Resources Services to Business.

• Led training in a single site Retail Organization for one year

• Built strong HR network for continuous learning and improvement efforts E D U C A T I O N

Bachelor of Science, Management, Memphis State University-Memphis, TN; 1988 Concentration: Human Resources with minor in Sociology 2014 Senior Professional in Human Resources

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